# https://www.actuvi.com/ llms-full.txt ## Actuvi Digital Health Solutions https://www.actuvi.com/https://www.actuvi.com/abouthttps://www.actuvi.com/companyhttps://www.actuvi.com/productshttps://www.actuvi.com/products/actuvi-aihttps://www.actuvi.com/resourceshttps://www.actuvi.com/book-demohttps://www.actuvi.com/thank-youhttps://www.actuvi.com/bloghttps://www.actuvi.com/privacy-policyhttps://www.actuvi.com/opt-in-termshttps://www.actuvi.com/cookie-policyhttps://www.actuvi.com/email-senderhttps://www.actuvi.com/products/integrationshttps://www.actuvi.com/products/custom-assessmentshttps://www.actuvi.com/products/ecoa-and-edc-clinical-trialshttps://www.actuvi.com/products/prems-and-promshttps://www.actuvi.com/products/patient-practitioner-messaginghttps://www.actuvi.com/products/advanced-primary-care-managementhttps://www.actuvi.com/products/remote-patient-monitoringhttps://www.actuvi.com/products/remote-therapeutic-monitoringhttps://www.actuvi.com/products/mobile-apphttps://www.actuvi.com/products/web-apphttps://www.actuvi.com/products/telehealthhttps://www.actuvi.com/blog/the-gap-between-rtm-awareness-and-rtm-adoptionhttps://www.actuvi.com/blog/2026-proposed-cms-changes-for-remote-therapeutic-monitoring-(rtm)https://www.actuvi.com/blog/why-your-patient-s-voice-is-your-next-competitive-edgehttps://www.actuvi.com/blog/a-lifeline-for-rural-healthcare-navigating-financial-pressure-and-building-a-sustainable-futurehttps://www.actuvi.com/blog/everything-providers-need-to-know-about-the-2026-proposed-medicare-changes-for-remote-patient-monitoringhttps://www.actuvi.com/blog/from-preventative-to-value-based-care-actuvi-builds-the-best-digital-program-for-youhttps://www.actuvi.com/blog/why-patient-compliance-determines-digital-care-program-successhttps://www.actuvi.com/blog/how-actuvi-helps-practices-maximize-revenue-from-digital-carehttps://www.actuvi.com/blog/the-actuvi-ai-agent-the-path-of-least-resistancehttps://www.actuvi.com/blog/frequently-asked-questions-about-advanced-primary-care-management-(apcm)https://www.actuvi.com/blog/how-to-launch-your-digital-mental-health-clinic-with-actuvihttps://www.actuvi.com/blog/the-surge-in-remote-therapeutic-monitoring-a-market-on-the-risehttps://www.actuvi.com/blog/health-by-numbers-patients-are-counting-but-is-anyone-listeninghttps://www.actuvi.com/blog/mastering-mips-quality-measures-an-in-depth-lookhttps://www.actuvi.com/blog/effective-pain-clinic-visit-strategies-for-clinicianshttps://www.actuvi.com/blog/how-actuvi-helps-primary-care-clinics-deliver-better-scalable-carehttps://www.actuvi.com/blog/understanding-remote-therapeutic-monitoring-benefits-and-billinghttps://www.actuvi.com/blog/scaling-your-practice-for-the-future-of-digital-healthcarehttps://www.actuvi.com/blog/how-actuvi-empowers-pain-clinics-with-rtmhttps://www.actuvi.com/blog/empowering-providers-to-retain-patients-amidst-the-telehealth-revolutionhttps://www.actuvi.com/blog/early-detection-of-patient-deterioration-the-role-of-continuous-remote-monitoring-in-preventative-healthhttps://www.actuvi.com/blog/broken-walls-broken-carehttps://www.actuvi.com/blog/actuvi-supercharging-value-based-care-for-your-clinichttps://www.actuvi.com/blog/most-widely-used-cpt-codes-in-digital-health-demystifying-revenue-in-the-evolving-landscapehttps://www.actuvi.com/blog/unlocking-new-revenue-for-fqhcs-rtm-on-the-actuvi-platformhttps://www.actuvi.com/blog/chronic-pain-management-gets-a-boost-how-rtm-bolsters-pain-specialists-toolkithttps://www.actuvi.com/blog/apcm-guidehttps://www.actuvi.com/blog/non-invasive-patient-monitoringhttps://www.actuvi.com/blog/prems-and-promshttps://www.actuvi.com/blog/digital-biomarkershttps://www.actuvi.com/blog/keeping-digital-healthcare-localhttps://www.actuvi.com/blog-hidden/the-10-best-remote-care-platformshttps://www.actuvi.com/blog-hidden/best-telemedicine-software-of-2025-the-definitive-guide-for-providershttps://www.actuvi.com/blog-hidden/the-30-best-digital-health-platforms-for-practitioners-a-deep-divehttps://www.actuvi.com/blog-hidden/mastering-patient-reported-data-a-guide-to-2025-s-top-10-prems-proms-platformshttps://www.actuvi.com/blog-hidden/top-10-patient-engagement-platforms-for-2026-a-doctor-s-complete-guide-to-better-healthcare-outcomes ## Empowering Local Healthcare Providers Our Story Actuvi started because we believe good healthcare happens in local communities, through relationships between patients and their doctors. We saw big digital companies taking over healthcare, pushing aside the local doctors who know their patients best. Local providers understand their communities better than anyone, but they lacked modern tools to compete. That's why we created Actuvi. [Talk to Us](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/09OHkN0FQEvg1ObfAEkDJq5lXhw.svg) ## We give local healthcare providers technology that ![](https://framerusercontent.com/images/8dMDY1XjPEtWZRfqesjwDrrhVe8.svg) Expands Their Reach With remote monitoring and therapeutic services beyond clinic walls. ![](https://framerusercontent.com/images/vbmdt5nTpG1MsDVOiDrOZP4PsI.svg) Strengthens Patient Connection Through better communication and personalized care. ![](https://framerusercontent.com/images/wihZZUe0CiawVQSbh0O94PeqA.svg) Creates New Revenue Streams From digital health services and builds sustainable growth. ![](https://framerusercontent.com/images/6QidGkr9qNYDwlaV0PvxtfYQuPU.svg) Improves Patient Outcomes Turns patient data into actionable insights to improve patient outcomes. ![](https://framerusercontent.com/images/6zrbNp8t0DzGLZIKRrXNTn2rlI.svg) Keeps them Independent In a changing industry with automated tools and integrations. ![](https://framerusercontent.com/images/zMuY17LXnWs5h2Co2dEmiES41Y.svg) Reduces Administrative Burden Automates routine tasks and paperwork so providers can focus on patient care. # **Our Core Values** ## Innovation We focus on practical solutions, exploring effective methods to enhance healthcare delivery, support sustainable growth, and deliver measurable outcomes for clients and patients ## Empowerment We provide healthcare teams with clear data and practical tools to support decision-making, streamline operations, and maintain financial stability in modern healthcare systems ## Partnership We build partnerships grounded in shared priorities. Our team collaborates with clients as operational partners, aligning workflows and incentives to achieve measurable gains ## Provider-Centric We place providers at the heart of everything we do, designing solutions that directly improve care services, health outcomes, and access to quality healthcare services # **Shape the Future** **of Profitable Healthcare** We work with healthcare providers, organizations, and investors to increase profits and bring new ideas to healthcare. Partner with Actuvi to help build a more profitable future for healthcare that makes a real difference. We understand the challenges you face in today's complex healthcare environment and offer customized approaches based on your specific needs. Our team brings expertise in identifying untapped opportunities, streamlining operations, and implementing innovative technologies that both enhance patient care and drive financial growth. Whether you're looking to optimize existing services or develop entirely new business models, Actuvi provides the guidance and support needed to succeed. [Join Us](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Your New Digital Clinic Your new Digital Clinic The Actuvi platform allows you to integrate multiple apps, devices, and features to build your own digital clinic in a digital world. All of your patient's data, physiological devices, and assessments are aggregated and charted in one place, breaking down traditional data silos. Actuvi’s platform provides automation to make remote care convenient and easy for both patients and health professionals. Take my practive digital ![](https://framerusercontent.com/images/GOit9y024oQYSSqKSZJ5yJeZLM8.png) ![](https://framerusercontent.com/images/X4eQRI3FeJRtKDs6SYnYLyki6bg.svg) ![](https://framerusercontent.com/images/BceEzu4LO6PicgI3hrK6nD9E.svg) ## Digital Health Resources ## Recent Articles [![](https://framerusercontent.com/images/CVhQypLnVxmhBvaE44qDwM6zfK8.png?width=1920&height=1080)\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/0REuuy306Rk45jVQQr6BUchEzY.png?width=1920&height=1080)\\ \\ **→**](https://www.actuvi.com/) [![Female patient filling PREMs and PROMs on phone](https://framerusercontent.com/images/24sCTO7Wx2DTSNWQqpH1gxdlBw.jpg?width=4794&height=3195)\\ \\ **The tools to listen—Patient-Reported Outcome Measures (PROMs) and Patient-Reported Experience Measures (PREMs)—aren't new. But the urgency to use them is. If you're not building a system to capture what patients are telling you, you're not just falling behind on care. You're falling behind on revenue.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/IeVx0VAjbPLmI6QEKCwaBqB45c.jpg?width=5488&height=3659)\\ \\ **Rural healthcare is at a tipping point. Rural Health Clinic (RHC) leaders are on the front lines, operating on thin margins while facing staff shortages and immense pressure. New federal funding cuts to programs like Medicaid—which nearly a quarter of their patients may rely on—are adding another layer of uncertainty to the financial stability of their clinics.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/N02znBwFKVertRqqns4EygGmYG0.png?width=1920&height=1080)\\ \\ **In July 2025, the Centers for Medicare & Medicaid Services (CMS) released its proposed 2026 Medicare Physician Fee Schedule (PFS) rule. Among the most significant updates are changes to the billing codes and requirements for Remote Patient Monitoring (RPM). These changes are designed to make RPM more accessible, flexible, and aligned with real-world clinical practice.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/V9fvDtRH0cVJktU9DeJC6VfuzQ.jpg?width=7360&height=4912)\\ \\ **Launching a digital care program can seem complex. You need to define goals, build workflows, train staff, and ensure patient engagement. From preventative care to value-based care, Actuvi’s platform and team are second to none in building the best programs that match your specific clinical needs and structures.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/NPWsmKaenXJ4LrujNZUqMjm0fmE.jpg?width=6694&height=4462)\\ \\ **Digital health programs promise better outcomes and lower costs. But there's a problem. Most patients don't stick with them.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/hwkQIifOEF9DDAvukR9eTLPo.png?width=1920&height=1080)\\ \\ **Digital care services are becoming a growing source of revenue for healthcare practices. The U.S. digital health market size was estimated at USD 81.17 billion in 2023 and is projected to grow at a CAGR of 19.5% from 2024 to 2030.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/HFUBcUZwNAAWn4C7cFf6Z8pFPvk.png?width=1920&height=1080)\\ \\ **Patient compliance. It's the toughest challenge in remote and digital healthcare. No matter how advanced the care protocol or sophisticated the platform, if patients don't consistently engage, the potential benefits diminish. At Actuvi, tackling this compliance barrier is central to what we do. Our core mission is to maximize patient engagement by making it as simple and convenient as possible, using every effective channel available.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/GpPZgaSL05dtGHxTjZlMM5rO1ZY.jpg?width=7360&height=4912)\\ \\ **This FAQ guide addresses common questions about Advanced Primary Care Management APCM's structure, patient eligibility, service requirements, benefits, and how it compares to other Medicare care management programs. Our aim is to provide clear, straightforward answers to help you understand this value-based care model.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/3c5rcC2jly97YczBcisSrbaLBk.png?width=2240&height=1260)\\ \\ **If you've ever struggled with the complexities of integrating comprehensive mental health care into your practice while managing patient engagement and administrative burdens, you're not alone. Many clinics find it challenging to effectively monitor patient progress between visits and deliver truly personalized care.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/YOdYfrbJgI8JpRdat2YrYsuoBh4.png?width=1920&height=1080)\\ \\ **The U.S. Remote Therapeutic Monitoring (RTM) market is not just growing; it's rapidly transforming how healthcare is delivered. Valued at an estimated USD 386.89 million in 2024, projections show a significant leap forward with an expected compound annual growth rate (CAGR) of 17.2% from 2025 to 2030.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/35zPhalTleb3XKIlFxxCjLEClQ.png?width=7000&height=3938)\\ \\ **We measure things. It’s a basic human instinct, perhaps. How far we walk, how much we sleep, what we weigh. Technology now makes this incredibly easy, putting sophisticated tracking tools right into our phones and onto our wrists. Consequently, people are monitoring their own health in ways that were unthinkable just a generation ago, generating vast streams of personal data day in and day out.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/0lUIocMmwH2uF6YqGIZqUTmn1Q4.jpeg?width=1800&height=1318)\\ \\ **For healthcare providers, mastering the Merit-based Incentive Payment System (MIPS) Quality category is not merely a regulatory requirement—it’s a vital pathway to demonstrating value, optimizing revenue, and ensuring high-quality patient care. As a key part of your total MIPS score, understanding and effectively reporting Quality Measures is crucial. This comprehensive guide simplifies the complexity, offering clear insights and actionable strategies to help you navigate, select, and successfully report MIPS Quality Measures.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/qmnmfWZcfiEYQLqsltooOi1L5Gk.jpg?width=5702&height=2900)\\ \\ **Effectively managing patients with complex pain conditions requires a structured approach that goes beyond symptom palliation. Refining our consultation process and leveraging appropriate tools can enhance diagnostic accuracy, treatment efficacy, and patient engagement. This article outlines core components of the pain management encounter, emphasizing the integration of digital health solutions. Our goal remains to deliver more impact with less burden.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/tYXzaWVMa08X71ABV9P2qXrYOZ8.jpg?width=3000&height=2000)\\ \\ **Learn how Actuvi empowers primary care providers to deliver continuous, efficient, and proactive digital care—inside and outside the clinic.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/iaTzpXendoxPVV4cgsNCN0PR7pY.png?width=3840&height=2160)\\ \\ **Remote Therapeutic Monitoring (RTM) services monitor health conditions, including the status of the musculoskeletal system, respiratory system, cognitive behavior therapy, therapy (medication) adherence, and therapy (medication). RTM is intended for the management of patients utilizing medical devices that collect non-physiological data.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/jQYfD8mitFf6drgNH6FWqF2U.jpg?width=6250&height=5000)\\ \\ **The healthcare landscape is undergoing a digital revolution. Patients are demanding convenient, accessible care options, and practices need to adapt to thrive. Actuvi steps in as your strategic partner, empowering you to scale your practice seamlessly with a suite of digital health delivery tools.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/zEKGo10BzEt1xnhPkPzGzyNXk.jpg?width=2000&height=2000)\\ \\ **Actuvi empowers pain clinics to deliver exceptional care while unlocking the potential of Remote Therapeutic Monitoring (RTM) for chronic pain management.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/4VxtyPslZgkXil8IrRLnyCdFHZ8.jpg?width=3000&height=2000)\\ \\ **Actuvi, a leading digital healthcare delivery platform, is empowering providers to navigate this evolving landscape and prevent the loss of patients to telehealth companies while increasing revenue.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/6qJN1Pi8E4pVkECC5GXJ6PTcU.jpg?width=4500&height=4500)\\ \\ **In chronic disease management, timely detection of even subtle changes in a patient’s condition is crucial for preventing complications and ensuring optimal health outcomes. Traditional methods often rely on scheduled appointments and spot checks, which can miss critical developments occurring between visits. Here, continuous remote monitoring (RTM) emerges as a valuable tool for healthcare professionals, offering benefits beyond just early detection.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/LS3LfejqLby1KDy8acohrwwTx5o.jpg?width=2000&height=2000)\\ \\ **Imagine a doctor trying to diagnose a patient while blindfolded. That’s what healthcare can feel like when patient data is fragmented and locked away in isolated systems – a problem known as siloed data. This lack of data integration creates a multitude of issues that hinder both the quality of care and overall healthcare efficiency.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/Zl1sM2n8DlqxQavBkCy4NLy1JXQ.webp?width=800&height=747)\\ \\ **The winds of change are blowing in healthcare, and value-based care (VBC) is rapidly becoming the new norm. For value-based care clinics, success hinges on keeping patients healthy, engaged, and out of the hospital. That’s where Actuvi steps in, offering a comprehensive platform designed to propel your VBC clinic to new heights.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/tug0IYJ6F7OBPH7lxlkMZ0ZArA.jpg?width=768&height=768)\\ \\ **Digital health is transforming healthcare delivery, and with it comes new potential revenue. For doctors and healthcare providers venturing into the digital realm, understanding the most relevant Current Procedural Terminology (CPT) codes is crucial for maximizing revenue and ensuring proper reimbursement. This article delves into the top CPT codes used in digital health, empowering you to navigate the evolving landscape and optimize your practice’s financial health.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/2s79FDlwJdw6zlH2NsgEJ7o3PU.jpg?width=768&height=768)\\ \\ **Federally Qualified Health Centers (FQHCs) play a vital role in providing affordable, accessible healthcare to underserved communities. However, maintaining financial viability while delivering quality care can be a constant challenge. Remote therapeutic monitoring (RTM) offers a powerful solution, and Actuvi can be a valuable tool for FQHCs to implement successful RTM programs.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/S7KMdnl104UmJAN8yJMv3BsAO7w.jpg?width=768&height=768)\\ \\ **Chronic pain is a complex and debilitating condition, affecting millions of people worldwide. Pain doctors and clinics face a constant challenge: providing effective, personalized pain management strategies while navigating the complexities of chronic care. Here’s where continuous remote monitoring (RTM) with Actuvi emerges as a powerful tool for pain specialists, offering a range of benefits that can significantly improve patient care and practice efficiency.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/CbuxhvfAa9AksF9Aq0GnAgUBI4.png?width=1920&height=1080)\\ \\ **This guide explores APCM in detail, including its structure, eligibility criteria, and implementation requirements.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/mwNVjKMbqaFOrSIQPWnQBLbaZh8.png?width=2048&height=1152)\\ \\ **Remote patient monitoring (RPM) and remote therapeutic monitoring (RTM) have transformed healthcare by enabling providers to track patients’ health outside traditional clinical settings. With the 2025 introduction of Advanced Primary Care Management (APCM), Medicare has further simplified reimbursement for value-based care. Actuvi’s platform consolidates these services into one system, allowing clinics to bill for RPM/RTM and APCM on one platform without requiring new devices or complex workflows.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/ne1jdyiSahYgdzuBgmzJz5B1yDU.png?width=1920&height=1080)\\ \\ **In today’s world of healthcare, listening to patients and improving their care is more important than ever. Two powerful tools have become popular to help doctors and hospitals do this: Patient-Reported Experience Measures (PREMs) and Patient-Reported Outcome Measures (PROMs). This guide will tell you everything you need to know about PREMs and PROMs, from what they are and why they matter to how to use them and what’s coming next.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/ZVmX3MYLUhtAv42wAoAM4V3ITRA.jpg?width=2048&height=1152)\\ \\ **Phones and smartwatches do more than keep you connected—they monitor your health nonstop. Don’t let that sentence freak you out! It’s not 1984 yet. It’s the world of digital biomarkers, and we invite you to take a peek inside.**\\ \\ **→**](https://www.actuvi.com/) [![](https://framerusercontent.com/images/jQruupGSIjbYiogfR5WuRVMxEk.jpg?width=2048&height=1152)\\ \\ **Digital health has revolutionized healthcare delivery but has also created a new challenge: patient data fragmentation. Patients use multiple apps and platforms to manage their health, and their data is often scattered across disparate systems. This fragmentation makes it difficult for local healthcare practices to provide truly continuous, coordinated care. Physicians struggle to access complete patient histories, gain a holistic view of their patient’s health, and maintain the strong patient-physician relationships crucial for optimal outcomes.**\\ \\ **→**](https://www.actuvi.com/) ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Actuvi Privacy Policy # Privacy Policy Welcome to Actuvi, (“ **Actuvi**“, “ **Company**“, “ **we**“, “ **us**“, “ **our**“). Our priority is protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at [support@actuvi.com](mailto:support@actuvi.com). When you visit our website [http://www.actuvi.com](http://www.actuvi.com/) or Actuvi Application (collectively, the **“Sites”**), and more generally, use any of our services (the “ **Services**“, which include the Sites), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately. This privacy notice applies to all information collected through our Services (which, as described above, includes our Sites), as well as, any related services, sales, marketing or events. This Privacy Policy does not apply to information collected from Customers who register and log in (“Customers”) to the password-protected and secure portions of our Sites (“Secure Platforms”. The Secure Platforms allow Customers to perform certain transactions and use Services.  All information collected and stored by ACTUVI or added by our Customers into such Secure Platforms is considered Protected Health Information (“PHI”) and/or medical information and is governed by applicable state and federal laws that apply to that information, for example, the Health Insurance Portability and Accountability Act (HIPAA).  How ACTUVI uses and discloses such PHI is in accordance with the applicable Privacy Practices for the applicable Secure Platform. **Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.** **TABLE OF CONTENTS** 01. [WHAT INFORMATION DO WE COLLECT?](https://www.healthrecoverysolutions.com/privacy-policy#infocollect) 02. [HOW DO WE USE YOUR INFORMATION?](https://www.healthrecoverysolutions.com/privacy-policy#infouse) 03. [WILL YOUR INFORMATION BE SHARED WITH ANYONE?](https://www.healthrecoverysolutions.com/privacy-policy#infoshare) 04. [DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?](https://www.healthrecoverysolutions.com/privacy-policy#cookies) 05. [HOW LONG DO WE KEEP YOUR INFORMATION?](https://www.healthrecoverysolutions.com/privacy-policy#inforetain) 06. [HOW DO WE KEEP YOUR INFORMATION SAFE?](https://www.healthrecoverysolutions.com/privacy-policy#infosafe) 07. [DO WE COLLECT INFORMATION FROM MINORS?](https://www.healthrecoverysolutions.com/privacy-policy#infominors) 08. [WHAT ARE YOUR PRIVACY RIGHTS?](https://www.healthrecoverysolutions.com/privacy-policy#internationalusers) 09. [CONTROLS FOR DO-NOT-TRACK FEATURES](https://www.healthrecoverysolutions.com/privacy-policy#DNT) 10. [DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?](https://www.healthrecoverysolutions.com/privacy-policy#caresidents) 11. [DO WE MAKE UPDATES TO THIS NOTICE?](https://www.healthrecoverysolutions.com/privacy-policy#policyupdates) 12. [HOW CAN YOU CONTACT US ABOUT THIS NOTICE?](https://www.healthrecoverysolutions.com/privacy-policy#contact) 13. [HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?](https://www.healthrecoverysolutions.com/privacy-policy#request) 1. **WHAT INFORMATION DO WE COLLECT?** **Personal information you disclose to us** _**In Short:** We collect personal information that you provide to us._ We collect personal information that you voluntarily provide to us when you register on the Sites, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Sites  or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the Sites, the choices you make and the products and features you use. The personal information we collect may include the following: **Personal Information Provided by You.** We collect names;  phone numbers;  email addresses;  job titles;  usernames;  passwords;  contact or authentication data;  and other similar information. All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information. **Information automatically collected** _**In Short:** Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Sites._ We automatically collect certain information when you visit, use or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Sites and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies. The information we collect includes: - _Log and Usage Data._ Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Sites and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Sites (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’) and hardware settings). - _Device Data._ We collect device data such as information about your computer, phone, tablet or other device you use to access the Sites. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information. - _Location Data._ We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Sites. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services. - _Text Messages_. Your text message information is encrypted and sent over to the recipient. It is stored in the system with us, encrypted, for any future reference. - _Changes made by you on the portal._ Your changes are stored with us as to make it available cross-platform. **Information collected from other sources** _**In Short:** We may collect limited data from public databases, marketing partners, and other outside sources._ In order to enhance our ability to provide relevant marketing, offers and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, as well as from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs and custom profiles, for purposes of targeted advertising and event promotion. 2. **HOW DO WE USE YOUR INFORMATION?** _**In Short:** We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent._ We use personal information collected via our Sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below. We use the information we collect or receive: - **To facilitate account creation and logon process.** If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract. - **To post testimonials.** We post testimonials on our Sites that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at support@actuvi.com and be sure to include your name, testimonial location, and contact information. - **Request feedback.** We may use your information to request feedback and to contact you about your use of our Sites. - **To enable user-to-user communications.** We may use your information in order to enable user-to-user communications with each user’s consent. - **To manage user accounts.** We may use your information for the purposes of managing our account and keeping it in working order. - **To send administrative information to you.** We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies. - **To protect our Services.** We may use your information as part of our efforts to keep our Sites safe and secure (for example, for fraud monitoring and prevention). - **To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.** - **To respond to legal requests and prevent harm.** If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond. - **Administer prize draws and competitions.** We may use your information to administer prize draws and competitions when you elect to participate in our competitions. - **To deliver and facilitate delivery of services to the user.** We may use your information to provide you with the requested service. - **To respond to user inquiries/offer support to users.** We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services. - **To send you marketing and promotional communications.** We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Sites, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time. - **Deliver targeted advertising to you.**  We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness. 3. **WILL YOUR INFORMATION BE SHARED WITH ANYONE?** _**In Short:**  We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations._ We may process or share your data that we hold based on the following legal basis: - **Consent:** We may process your data if you have given us specific consent to use your personal information for a specific purpose. - **Legitimate Interests:** We may process your data when it is reasonably necessary to achieve our legitimate business interests. - **Performance of a Contract:** Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract. - **Legal Obligations:** We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). - **Vital Interests:** We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved. More specifically, we may need to process your data or share your personal information in the following situations: - **Business Transfers.** We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. - **Affiliates.** We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us. - **Business Partners.** We may share your information with our business partners to offer you certain products, services or promotions. 4. **DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?** _**In Short:** We may use cookies and other tracking technologies to collect and store your information._ We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice. 5. **HOW LONG DO WE KEEP YOUR INFORMATION?** _**In Short:** We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law._ We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. 6. **HOW DO WE KEEP YOUR INFORMATION SAFE?** _**In Short:** We aim to protect your personal information through a system of organizational and technical security measures._ We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, the transmission of personal information to and from our Sites is at your own risk. You should only access the Sites within a secure environment. 7. **DO WE COLLECT INFORMATION FROM MINORS?** _**In Short:**  We do not knowingly collect data from or market to children under 18 years of age._ We do not knowingly solicit data from or market to children under 18 years of age. By using the Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Sites. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@actuvi.com . 8. **WHAT ARE YOUR PRIVACY RIGHTS?** _**In Short:**  You may review, change, or terminate your account at any time._ The Sites are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. Any information you provide to us through use of our Sites may be stored and processed, transferred between and accessed from the United States and other countries that may not guarantee the same level of protection of personal data as the one in which you reside. However, we will handle your Personal Information in accordance with this Privacy Policy regardless of where your Personal Information is stored/accessed **Account Information** If you would at any time like to review or change the information in your account or terminate your account, you can: - Contact us by email at support@actuvi.com. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements. **Cookies and similar technologies:** Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites. **Opting out of email marketing:** You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may: - Contact us by email at support@actuvi.com. 9. **CONTROLS FOR DO-NOT-TRACK FEATURES** Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice. 10. **DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?** _**In Short:** Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information._ California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. If you are under 18 years of age, reside in California, and have a registered account with the Sites, you have the right to request the removal of unwanted data that you publicly post on the Sites. To request the removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Sites, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.). **CCPA Privacy Notice** The California Code of Regulations defines a “resident” as: (1) every individual who is in the State of California for other than a temporary or transitory purpose and (2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose All other individuals are defined as “non-residents.” If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information. **What categories of personal information do we collect?** We have collected the following categories of personal information in the past twelve (12) months: Category Examples Collected A. Identifiers Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name Yes B. Personal information categories listed in the California Customer Records statute Name, contact information, education, employment, employment history and financial information Yes C. Protected classification characteristics under California or federal law Gender and date of birth Yes D. Commercial information Transaction information, purchase history, financial details and payment information No E. Biometric information Fingerprints and voiceprints Yes F. Internet or other similar network activity Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements Yes G. Geolocation data Device location Yes H. Audio, electronic, visual, thermal, olfactory, or similar information Images and audio, video or call recordings created in connection with our business activities Yes I. Professional or employment-related information Business contact details in order to provide you our services at a business level, job title as well as work history and professional qualifications if you apply for a job with us Yes J. Education Information Student records and directory information Yes K. Inferences drawn from other personal information Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics Yes We may also collect other personal information outside of these categories instances where you interact with us in-person, online, or by phone or mail in the context of: - Receiving help through our customer support channels; - Participation in customer surveys or contests; and - Facilitation in the delivery of our Services and to respond to your inquiries. **How do we use and share your personal information?** More information about our data collection and sharing practices can be found in this privacy notice. You may contact us by email at support@actuvi.com, or by referring to the contact details at the bottom of this document. If you are using an authorized agent to exercise your right to opt-out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf. **Will your information be shared with anyone else?** We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf. We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal data. Actuvi, LLC has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding 12 months. Actuvi, LLC will not sell personal information in the future belonging to website visitors, users and other consumers. **Your rights with respect to your personal data** **Right to request deletion of the data – Request to delete** You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation or any processing that may be required to protect against illegal activities. **Right to be informed – Request to know** Depending on the circumstances, you have a right to know: - whether we collect and use your personal information; - the categories of personal information that we collect; - the purposes for which the collected personal information is used; - whether we sell your personal information to third parties; - the categories of personal information that we sold or disclosed for a business purpose; - the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and - the business or commercial purpose for collecting or selling personal information. In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request. **Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights** We will not discriminate against you if you exercise your privacy rights. **Verification process** Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate. We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you. **Other privacy rights** - you may object to the processing of your personal data - you may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data - you can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA. - you may request to opt-out from future selling of your personal information to third parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request submission. To exercise these rights, you can contact us by email at support@actuvi.com, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you. 11. **DO WE MAKE UPDATES TO THIS NOTICE?** _**In Short:** Yes, we will update this notice as necessary to stay compliant with relevant laws._ We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information. 12. **HOW CAN YOU CONTACT US ABOUT THIS NOTICE?** If you have questions or comments about this notice, you may email us at support@actuvi.com. 13. **HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?** Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by email at support@actuvi.com. ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Actuvi Opt-In Terms Opt-in Terms **OPT-IN Terms for Actuvi Healthcare App** **Welcome to Actuvi** This document outlines the terms for using our mobile healthcare application (“App”). By using the App, you agree to these terms. 1. **Your Data and Privacy** We take your privacy seriously. We collect and use your data to provide the App’s features and improve your experience. For detailed information on what data we collect and how we use it, please refer to our Privacy Policy (actuvi.com/privacy-policy). 2. **Data Sharing and Opt-In** **We will never share your health data with third parties without your explicit consent.** **Here’s how Opt-In works:** - The App will present you with specific features that require your health data (e.g., medication reminders, symptom tracking). - For each feature, you will be given the option to Opt-In by granting permission to access your data. - You can choose to Opt-In to some features and Opt-Out of others. 3. **SMS Opt-In** The App also offers the option to receive important healthcare information and reminders via text message (SMS). This includes things like: - Invitation for account creation - Password creation - 2-Factor Authentication **By Opting-In to SMS, you agree to receive these messages to the phone number you provide.** Standard message and data rates may apply. You can Opt-Out of SMS at any time by following the instructions included in each message or within the App settings. 4. **Disclaimer** The App is for informational purposes only and should not be considered a substitute for professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare professional for any questions you may have regarding a medical condition. 5. **Additional Terms** We may update these terms from time to time. We will notify you of any changes by posting the new terms on the App. Your continued use of the App after the changes are posted constitutes your agreement to the new terms. 6. **Opting Out** You can choose to Opt-Out of the App and delete your account at any time by following the instructions within the App settings. You can also Opt-Out of SMS at any time by following the instructions included in each message or within the App settings. **By Opting-In to any feature of the App, including SMS, you acknowledge that you have read and understood these terms.** **We encourage you to review these terms and our Privacy Policy regularly.** **Contact Us** If you have any questions about these terms, please contact us at support@actuvi.com ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Actuvi Cookie Policy Cookie Policy **Cookie Policy** Version 1.0 March 27, 2025 This cookie policy describes how Actuvi uses cookies on our website. **What is a cookie?** Cookies are small files on your computer when you visit a website. Cookies help websites work better for you. We use first-party cookies (set by Actuvi) and third-party cookies (set by others). You can see our cookie list below. We may also use web beacons to collect information. Web beacons help us count visits and see if our messages work. We may get reports from services like Google Analytics. **Why does Actuvi use cookies?** We use cookies for these reasons: - Essential cookies: These cookies help our website work. - Performance and Functional cookies: These cookies make our website better, but you can still use it without them. - Analytics cookies: These cookies help us learn how people use our website. - Advertising cookies: These cookies help us show ads that are interesting to you. **How to disable cookies:** You can change your browser settings to stop cookies. If you turn off cookies, some parts of our website may not work. You can opt out of targeted advertising here: - [http://www.aboutads.info/choices/](http://www.aboutads.info/choices/) and [http://www.networkadvertising.org/choices/](http://www.networkadvertising.org/choices/) (United States) - [http://www.youronlinechoices.eu/](http://www.youronlinechoices.eu/) (European Union) - [http://www.networkadvertising.org/mobile-choices](http://www.networkadvertising.org/mobile-choices) (Mobile devices) Some ad networks, like Google, let you change your ad settings. **Cookies we use** **Actuvi\_session:** - Provider: Actuvi - Category: Essential - Purpose: Keeps track of your session on our website. - Duration: Until you close your browser **Google Analytics:** - Provider: Google Analytics - Category: Analytics - Purpose: Helps us see how many people visit our website. - Duration: 2 years **marketing\_cookie:** - Provider: Actuvi - Category: Advertising - Purpose: Tracks what ads you see. - Duration: 30 days **Updating This Policy** Check this page sometimes for updates. If you keep using our website, you agree to this policy. If you do not agree, stop using our website. **Contact Us** If you have questions, contact us at: support@actuvi.com ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## RTM Guide for Clinics # Get reimbursed up to $180 monthly per patient for RTM with Actuvi **What's in the guide:** - RTM CPT codes with exact reimbursement rates - Billing frequency for each CPT code - How RTM works on Actuvi - How Actuvi launches your RTM program ![](https://framerusercontent.com/images/BceEzu4LO6PicgI3hrK6nD9E.svg?width=56&height=51) ### Download your RTM guide for pain clinics Email \* Company Name \* Submit ## Trusted by Major Healthcare Organizations and ChatGPT! - ![](https://framerusercontent.com/images/KKJvLLc0emnzEBq7K7LJ0g0KU.svg?width=1440&height=600) ![](https://framerusercontent.com/images/i78o7Byqs5ZjnSQ0SQyFulCP3A.svg?width=360&height=150) ![](https://framerusercontent.com/images/wxZq1ZBZmA9gAGOae637QDKmKcs.svg?width=1440&height=600) ![](https://framerusercontent.com/images/1M4CVZwtw7OyYRszN1nDGBXLkdQ.svg?width=1440&height=600) ![](https://framerusercontent.com/images/xmhJoe9vQ9eY7NRpVYJk2R8psA.svg?width=1440&height=600) ![](https://framerusercontent.com/images/fPxsWUZwdxg3iGgei95iJ4g00OY.svg?width=1440&height=600) ![](https://framerusercontent.com/images/pu3znE82yhdbPRBABOrqreiJiE.svg?width=1440&height=600) - ![](https://framerusercontent.com/images/KKJvLLc0emnzEBq7K7LJ0g0KU.svg?width=1440&height=600) ![](https://framerusercontent.com/images/i78o7Byqs5ZjnSQ0SQyFulCP3A.svg?width=360&height=150) ![](https://framerusercontent.com/images/wxZq1ZBZmA9gAGOae637QDKmKcs.svg?width=1440&height=600) ![](https://framerusercontent.com/images/1M4CVZwtw7OyYRszN1nDGBXLkdQ.svg?width=1440&height=600) ![](https://framerusercontent.com/images/xmhJoe9vQ9eY7NRpVYJk2R8psA.svg?width=1440&height=600) ![](https://framerusercontent.com/images/fPxsWUZwdxg3iGgei95iJ4g00OY.svg?width=1440&height=600) ![](https://framerusercontent.com/images/pu3znE82yhdbPRBABOrqreiJiE.svg?width=1440&height=600) - ![](https://framerusercontent.com/images/KKJvLLc0emnzEBq7K7LJ0g0KU.svg?width=1440&height=600) ![](https://framerusercontent.com/images/i78o7Byqs5ZjnSQ0SQyFulCP3A.svg?width=360&height=150) ![](https://framerusercontent.com/images/wxZq1ZBZmA9gAGOae637QDKmKcs.svg?width=1440&height=600) ![](https://framerusercontent.com/images/1M4CVZwtw7OyYRszN1nDGBXLkdQ.svg?width=1440&height=600) ![](https://framerusercontent.com/images/xmhJoe9vQ9eY7NRpVYJk2R8psA.svg?width=1440&height=600) ![](https://framerusercontent.com/images/fPxsWUZwdxg3iGgei95iJ4g00OY.svg?width=1440&height=600) ![](https://framerusercontent.com/images/pu3znE82yhdbPRBABOrqreiJiE.svg?width=1440&height=600) - ![](https://framerusercontent.com/images/KKJvLLc0emnzEBq7K7LJ0g0KU.svg?width=1440&height=600) ![](https://framerusercontent.com/images/i78o7Byqs5ZjnSQ0SQyFulCP3A.svg?width=360&height=150) ![](https://framerusercontent.com/images/wxZq1ZBZmA9gAGOae637QDKmKcs.svg?width=1440&height=600) ![](https://framerusercontent.com/images/1M4CVZwtw7OyYRszN1nDGBXLkdQ.svg?width=1440&height=600) ![](https://framerusercontent.com/images/xmhJoe9vQ9eY7NRpVYJk2R8psA.svg?width=1440&height=600) ![](https://framerusercontent.com/images/fPxsWUZwdxg3iGgei95iJ4g00OY.svg?width=1440&height=600) ![](https://framerusercontent.com/images/pu3znE82yhdbPRBABOrqreiJiE.svg?width=1440&height=600) - ![](https://framerusercontent.com/images/KKJvLLc0emnzEBq7K7LJ0g0KU.svg?width=1440&height=600) ![](https://framerusercontent.com/images/i78o7Byqs5ZjnSQ0SQyFulCP3A.svg?width=360&height=150) ![](https://framerusercontent.com/images/wxZq1ZBZmA9gAGOae637QDKmKcs.svg?width=1440&height=600) ![](https://framerusercontent.com/images/1M4CVZwtw7OyYRszN1nDGBXLkdQ.svg?width=1440&height=600) ![](https://framerusercontent.com/images/xmhJoe9vQ9eY7NRpVYJk2R8psA.svg?width=1440&height=600) ![](https://framerusercontent.com/images/fPxsWUZwdxg3iGgei95iJ4g00OY.svg?width=1440&height=600) ![](https://framerusercontent.com/images/pu3znE82yhdbPRBABOrqreiJiE.svg?width=1440&height=600) Integrating Actuvi's RTM platform into our pain management practice has transformed how we care for patients. It enables us to track symptoms and treatment responses in real time, leading to more timely adjustments and significantly improved patient outcomes. Our patients feel more supported, and our team has the information to deliver more precise, data-driven, personalized care. Casey Kulp Arizona Pain Director of Medical Services. ![](https://framerusercontent.com/images/BceEzu4LO6PicgI3hrK6nD9E.svg?width=56&height=51) ### Download your RTM guide for pain clinics Email \* Company Name \* Submit ## Patient Data Integration Integrations Integrate all your patient data points in one place with Actuvi Actuvi is an integrative platform that allows you to connect all health data sources—devices, apps, software, EHRs, EMRs—into one platform and break down traditional data silos. [See Actuvi in Action](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/TFwKBYGVIpyxOlSL1hDrzqvn3ZI.svg?width=939&height=784) Actuvi makes it possible ![](https://framerusercontent.com/images/w11pelTQRFdLSt2m3sWK0YjI.svg?width=256&height=256) Effortless data integration Actuvi is integrated with Apple Health, Google Fit, Fitbit, MyFitnessPal, Dexcom, and more, streamlining data collection and eliminating manual entry. Actuvi can also integrate any additional apps, devices and software to meet your care needs. ![](https://framerusercontent.com/images/WzMi7kqJrlPT5452LdoC86U4Kw.svg?width=256&height=256) Simplified reporting Actuvi automatically generate comprehensive reports, visualizes key metrics, and charts down data so you can identify trends across your patient population. ![](https://framerusercontent.com/images/VQqt8iY7swgE56M47L9zblWs6kw.svg?width=256&height=256) Automated data capture Save time and reduce errors with automated data capture. Actuvi automatically pulls in data from connected devices and apps, ensuring your patient records are always up-to-date. ![](https://framerusercontent.com/images/p9wIfWjfpfnt0EkM3REFzNYTg0.svg?width=256&height=256) One-view dashboard Access all your patient data in one secure, HIPAA-compliant platform. Actuvi's one-view dashboard provides a comprehensive view of patient health, simplifying care coordination and improving treatment outcomes. Ready to talk to our digital care expert to learn how you can break down traditional data silos and integrate all your patient data with Actuvi? [Learn More](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Custom Assessments Tool Custom Assessments Build custom assessments for any data points you want On Actuvi, you can build custom assessments that precisely track the metrics that matter most to your practice and your patients. [See Actuvi in Action](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/cnS8R7Ih7Z9vaR0D1nNMS7eqY2w.svg?width=939&height=784) Design the Perfect Assessment in Minutes ![](https://framerusercontent.com/images/Wa4fO3MOKTa1LS8gnhYGSu6E.svg?width=256&height=256) Drag-and-Drop Builder Create custom assessments quickly and easily with Actuvi's drag-and-drop interface. No coding or technical expertise is required. Choose from various question types, add logic, and add them to any patient tracks. ![](https://framerusercontent.com/images/6NW4hVJtFCW6RKdtMhpWnN1lL68.svg?width=256&height=256) Build Assessments Our team helps you build custom assessments tailored to your requirements and workflow. We will train your team and provide ongoing support. ![](https://framerusercontent.com/images/Gi0wtyhmQXNVO66B4ybD0f8TRvY.svg?width=256&height=256) Tailored to Your Needs Track the metrics that matter most to your practice and your patients. Actuvi allows you to build assessments around specific symptoms, treatment plans, and care pathways. ![](https://framerusercontent.com/images/p9wIfWjfpfnt0EkM3REFzNYTg0.svg?width=256&height=256) One-view Dashboard Visualize patient progress and identify trends on Actuvi's one-view dashboard. You can print reports, monitor readings, and measure the patient's progress within seconds. ![](https://framerusercontent.com/images/rUHDDWjKbzqrkV2eZulBtus5to.svg?width=256&height=256) Secure and HIPPA Compliant All your data is safe on Actuvi. We prioritise security and privacy, ensuring HIPAA compliance and employing the highest standards of data protection. Ready to talk to our digital care expert to learn how you can build custom assessments to track the data points you need with Actuvi? [Learn More](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## eCOA and EDC Trials eCOA and EDC Clinical Trials Simplify and Accelerate Your Clinical Trials with Actuvi Actuvi enables efficient, patient-focused clinical trials with excessive data collection, improved accuracy, and enhanced participant engagement, reducing study timelines. [Learn How Actuvi Enhances Clinical Trials](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/75gqkVY5LglxyAbk4kkXXTuOC1Q.svg?width=939&height=784) Why leading researchers trust Actuvi ![](https://framerusercontent.com/images/p74L91zqy87eUxgrrXlhlR5axtM.svg?width=256&height=256) Real-Time Data Collection Capture patient-reported outcomes, physiological data, and clinical observations directly in the platform. ![](https://framerusercontent.com/images/U2tx0GgTwYroSPrulWxuRDxuHIY.svg?width=256&height=256) Seamless EHR Integration Easily pull real-world patient data into trial workflows with Actuvi’s seamless integration with major EHR platforms. ![](https://framerusercontent.com/images/WtxlPpZJIX5DpXUThdzsxvgWE4.svg?width=256&height=256) End-to-End Trial Support From eConsent to data collection and analysis, Actuvi offers an integrated platform to manage every step of your clinical trials. ![](https://framerusercontent.com/images/206R8wcDPC5POWduDRgecOxagQ.svg?width=256&height=256) Accelerated Study Timelines Automate repetitive tasks like data entry and monitoring, reducing delays and improving trial efficiency. ![](https://framerusercontent.com/images/rUHDDWjKbzqrkV2eZulBtus5to.svg?width=256&height=256) Compliance and Security Actuvi ensures your data meets HIPAA, GDPR, and GCP compliance standards for secure and reliable trials. Smarter Clinical Trials, Faster Results - Experience the Actuvi Advantage Actuvi in Action Actuvi Advantage Improve accuracy with real-time data capture and reduce manual entry errors Higher Data Quality Conduct trials of any size, from pilot studies to large-scale multicentre trials, without extensive IT support Scalability Use Actuvi’s mobile-friendly tools to collect patient data from anywhere, ensuring participant engagement Remote Trial Management Actuvi captures eCOA, eConsent, PROMs, PREMs and physiological data directly, eliminating the need for multiple tools Centralized Data Collection Get instant visibility into patient adherence, dropout risks, and trial milestones with real-time dashboards Real-Time Monitoring Actuvi identifies gaps in compliance or critical metrics, helping researchers address issues before they impact results Automated Alerts and Insights See Actuvi in Action Simplify Your Trial Workflow ![](https://framerusercontent.com/images/3ZUHpwKpn08eqHwSfUZhi1sLMM.svg?width=256&height=256) Actuvi eliminates manual processes with automated data capture, task management, and reporting, enabling faster trial completion. ![](https://framerusercontent.com/images/6EHshl7qn1dDZ7346gOGCUuqE.svg?width=256&height=256) Simplify participant data entry and ensure compliance with medication schedules and trial protocols. ![](https://framerusercontent.com/images/72E4ftAD4IKxiVs3wYMvavKGblg.svg?width=256&height=256) Engaged participants are more likely to complete the trial, reducing dropout rates and ensuring data completeness. ![](https://framerusercontent.com/images/e43CYFZMosEEeFh5JoEuNQKOv5A.svg?width=256&height=256) Save time and money by automating workflows and reducing trial timelines. ![](https://framerusercontent.com/images/Tqa0kni1D02UNphKlSETtPKw.svg?width=256&height=256) Address participant challenges early with Actuvi’s alerts, reducing dropout rates and ensuring data quality. ![](https://framerusercontent.com/images/BYCTrQbY1O3T7fVzBw6yXKbLmEM.svg?width=256&height=256) Improve trial outcomes with comprehensive, real-time data monitoring. Ready to talk to our digital care expert to learn how you can accelerate clinical trials with Actuvi? [Learn More](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Patient Feedback Insights PREMs and PROMs Turn Patient Feedback into Actionable Insights with Patient-Reported Experience Measures (PREMs) & Patient Reported Outcome Measures (PROMs) Actuvi makes collecting and analyzing PREMs & PROMs easy. With customizable surveys, automated reminders, and real-time reporting, you can enhance care and utilize actionable patient data. [See Actuvi in Action](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/WtFmQPrzYn0DHPPkwvHaagmaA0.svg?width=939&height=784) Turn Patient Feedback into Actionable Insights to Improve Care ![](https://framerusercontent.com/images/H7QwkXyIalzbMJXZHOjp7a85GTY.svg?width=256&height=256) Patient-Reported Outcome Measures (PROMs) Move beyond inefficient paper forms and siloed systems. Actuvi automates PROM collection and analysis utilizing the Actuvi app making it convenient and easy for patients to report. Track functional status, well-being, and symptom improvement with validated questionnaires, and easily identify areas needing attention. ![](https://framerusercontent.com/images/94BqB06oOK2HpIPvX8isydnKk.svg?width=256&height=256) Reduce Administrative Burden Streamline your workflow and reduce administrative overhead. Spend less time managing paperwork, reduce the need for call centers, and optimize staff efficiency with automated assessments and reporting. ![](https://framerusercontent.com/images/Gi0wtyhmQXNVO66B4ybD0f8TRvY.svg?width=256&height=256) Patient-Reported Experience Measures (PREMs) Understand your patients' perspectives and enhance their experience. Actuvi simplifies PREM collection and analysis, providing data on key areas like staff communication, care coordination, and patients' perceptions of empathy. Identify strengths and weaknesses in your care delivery, improve patient satisfaction, and build stronger relationships. ![](https://framerusercontent.com/images/ej7yqNGtwCimv37F4JPfdr2aUBk.svg?width=256&height=256) Improve Data Quality Eliminate errors and inconsistencies associated with paper-based assessments. Engage patients actively in their care with our intuitive ePRO solution, promoting self-reporting and closer clinical oversight. Ready to talk to our digital care expert to learn how you can leverage PREMs and PROMs on Actuvi to boost patient satisfaction? [Learn More](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Patient-Practitioner Messaging Patient-Practitioner Messaging Better Communication Leads to Better Outcomes Actuvi's messaging platform allows you to reach your patients where they are through chat, audio, and video calls. [See Actuvi in Action](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/FA6hJw3CauQibvwS6pmMkuINWOA.svg?width=939&height=784) Seamless Communication, Powerful Results ![](https://framerusercontent.com/images/76tpYIsGNln11JvH5dGZoUzQTn0.svg?width=256&height=256) Automated Reminders Actuvi automates appointment and medication reminders, delivering them directly to patients' mobile devices through the app. This reduces no-shows and improves adherence to treatment plans. ![](https://framerusercontent.com/images/d8RXyJuLGEqe2p9cY0DtbqGzFU4.svg?width=256&height=256) Targeted Notifications Use Actuvi to send custom alerts and updates to specific patient segments based on demographics, conditions, or treatment plans, improving communication efficiency and encouraging proactive health management. ![](https://framerusercontent.com/images/Vc7rJcZJhquruotTGh9LAHAaXo.svg?width=256&height=256) Secure and HIPPA Compliant All your data is safe on Actuvi. We prioritise security and privacy, ensuring HIPAA compliance and employing the highest standards of data protection. ![](https://framerusercontent.com/images/3VFYcqyTacJkZpk3FwEdnQNo.svg?width=256&height=256) Flexible Communication Actuvi offers multiple communication channels within a single platform. Connect with patients via synchronous and asynchronous messaging and telehealth, providing convenient access and personalized support. ![](https://framerusercontent.com/images/6zrbNp8t0DzGLZIKRrXNTn2rlI.svg?width=256&height=256) Simplified Care Actuvi reduces miscommunication and administrative overhead by putting all patient messages and telehealth interactions in one platform, making it easy for your care team to stay informed, coordinate, and access patient data. Ready to talk to our digital care expert to learn how you can reach your patients where they are? [Learn More](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Advanced Primary Care Management Advanced Primary Care Management Extend comprehensive Primary Care beyond the office and unlock new revenue streams. Extend comprehensive Primary Care beyond the office and unlock new revenue streams Actuvi gives you turnkey solution to offer APCM to your patients. [See Actuvi in Action](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/RoUpefyWXRTzTVrcc44SdH8W9E.svg?width=939&height=784) Tap into APCM with Actuvi Starting January 1, 2025, Medicare introduced new Advanced Primary Care Management (APCM) billing codes (G0556-G0558). These codes reimburse for comprehensive primary care management services provided by clinical staff under the direction of a physician or other qualified healthcare professional. There’s no time threshold required each month, making billing more straightforward. Actuvi helps you seamlessly integrate APCM into your practice to improve patient experience and maximize your reimbursements. These services are for patients with chronic conditions and meet specific Medicare criteria, falling into three levels based on complexity: **G0556 (Level 1):** for low-complexity patients. **G0557 (Level 2):** for moderate-complexity patients. **G0558 (Level 3):** for high-complexity QMB patients. CPT Code Reimbursement Monthly and Annual Revenue G0556 (Level 1) $15/month for patients with one or fewer chronic conditions Monthly $15,000 Annual $180,000 G0557 (Level 2) $50/month for patients with two or more chronic conditions Monthly $50,000 Annual $600,000 G0558 (Level 3) $110/month for patients with multiple chronic conditions Monthly $110,000 Annual $1,320,000 Enhance Primary Care with APCM ![](https://framerusercontent.com/images/DjfAgkXML9DmZ3PldwL7Xu9gc.svg?width=256&height=256) User-friendly App Patients get access to a user-friendly mobile app that allows them to easily connect with their care team, access their health data, receive automated monitoring reminders, and join telehealth sessions. ![](https://framerusercontent.com/images/WzMi7kqJrlPT5452LdoC86U4Kw.svg?width=256&height=256) Future Ready We train your staff for the inevitable shift towards a more digital, data-driven care model and future-proof your practice. ![](https://framerusercontent.com/images/hp91yhFC6xLLtjzNhAbBpQwFHc.svg?width=256&height=256) Digital Clinic Your existing clinic gets a digital counterpart that helps you monitor your patient population, alerts you when needed, allows you to manage your medical staff, and generates a billing report for your digital clinic's care. ![](https://framerusercontent.com/images/206R8wcDPC5POWduDRgecOxagQ.svg?width=256&height=256) Automate Tasks Actuvi automates time-consuming tasks like data collection, time tracking, alerts, reporting, compliance, and billing. ![](https://framerusercontent.com/images/aKqzUsN7liXTduQyGVyrD6y4ZZM.svg?width=256&height=256) Digital Care Actuvi guides your staff day-to-day in handling the APCM program with automated alerts, notifications and reminders. ![](https://framerusercontent.com/images/9lqb9k26RZtxzSVS15v9Exgz6s.svg?width=256&height=256) Personalized Care Your staff has more time to focus on what matters most: your patients. This means more personalized attention, stronger relationships, and better communication with patients. Experience the Actuvi Advantage ![](https://framerusercontent.com/images/Y2AqXZdPyLSa2limzBeSGBUmiE.svg?width=256&height=256) Our platform integrates with EHRs and EMRs, eliminating the hassle of double data entry. We are HIPAA compliant and prioritize the security of your patient data. ![](https://framerusercontent.com/images/EpFIvCfG0B2DHNtE22hyarg.svg?width=256&height=256) Actuvi allows you to scale and grow your practice with new revenue streams and beyond geographic barriers. You can attract discerning patients and provide personalized care at scale. ![](https://framerusercontent.com/images/qdlCtPkfsGxj0qf5B6l0r4GQTdc.svg?width=256&height=256) Every single digital care trail you leave on our platform is systemically recorded so you can demonstrate proactive, data-driven, high-quality care. Launching your digital clinic has never been easier Actuvi- ![](https://framerusercontent.com/images/hsy6wncJVvUQWrjfZSg8kgzxd8I.svg) ![](https://framerusercontent.com/images/Elvtt25zqXoc2xkkZt4nHGiU.svg) ![](https://framerusercontent.com/images/odfODLz14M3lXQkHQSmiOjCpo.svg) Provides ongoing support and weekly program reports ![](https://framerusercontent.com/images/hsy6wncJVvUQWrjfZSg8kgzxd8I.svg) ![](https://framerusercontent.com/images/Elvtt25zqXoc2xkkZt4nHGiU.svg) ![](https://framerusercontent.com/images/odfODLz14M3lXQkHQSmiOjCpo.svg) Automates time tracking, communication, scheduling, and billing report ![](https://framerusercontent.com/images/hsy6wncJVvUQWrjfZSg8kgzxd8I.svg) ![](https://framerusercontent.com/images/Elvtt25zqXoc2xkkZt4nHGiU.svg) ![](https://framerusercontent.com/images/odfODLz14M3lXQkHQSmiOjCpo.svg) Ensures care team receives automated notifications to manage monitoring and escalations ![](https://framerusercontent.com/images/hsy6wncJVvUQWrjfZSg8kgzxd8I.svg) ![](https://framerusercontent.com/images/Elvtt25zqXoc2xkkZt4nHGiU.svg) ![](https://framerusercontent.com/images/odfODLz14M3lXQkHQSmiOjCpo.svg) Offers patients a mobile app for convenient access to care, health data, communication, and automated reminders ![](https://framerusercontent.com/images/hsy6wncJVvUQWrjfZSg8kgzxd8I.svg) ![](https://framerusercontent.com/images/Elvtt25zqXoc2xkkZt4nHGiU.svg) ![](https://framerusercontent.com/images/odfODLz14M3lXQkHQSmiOjCpo.svg) Guides you in creating patient tracks and assessments ![](https://framerusercontent.com/images/hsy6wncJVvUQWrjfZSg8kgzxd8I.svg) ![](https://framerusercontent.com/images/Elvtt25zqXoc2xkkZt4nHGiU.svg) ![](https://framerusercontent.com/images/odfODLz14M3lXQkHQSmiOjCpo.svg) Trains your admin, staff and billing teams ![](https://framerusercontent.com/images/hsy6wncJVvUQWrjfZSg8kgzxd8I.svg) ![](https://framerusercontent.com/images/Elvtt25zqXoc2xkkZt4nHGiU.svg) ![](https://framerusercontent.com/images/odfODLz14M3lXQkHQSmiOjCpo.svg) Builds your custom monitoring program and organization on the platform Ready to talk to our digital care expert to learn how you can integrate APCM into your practice? [Learn More](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Remote Patient Monitoring Remote Patient Monitoring Get reimbursed up to $180/patient/month\* by allowing patients to use their existing devices for RPM with Actuvi Intelligence (AI) Actuvi's RPM program enables you to create custom assessments and monitoring tracks, helping you track your patients' vitals, activity levels, medication adherence, and more—all while generating new revenue. [See Actuvi in Action](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/i2jgdBqgxBcYvUfi89rDzGok.svg?width=939&height=784) Tap into Remote Patient Monitoring (RPM) with Actuvi CMS introduced Remote Patient Monitoring (RPM) in 2019. RPM involves the remote collection of physiological data from patients, such as vital signs, weight, and activity levels, using connected medical devices and apps. Implementing an RPM program can significantly boost your practice's revenue, potentially adding $180/patient/month\*. (\*Billings may vary by region and billing code.) ![](https://framerusercontent.com/images/OGL3yq1KI2U7M1tot2jLeuYPrw.svg?width=256&height=256) Actuvi Intelligence (AI) Actuvi allows you to integrate any device to your program. Additionally, Actuvi Intelligence (AI) allows patients to use their existing FDA-approved devices for RPM. ![](https://framerusercontent.com/images/pr2ehwJLj5mH5xoRNAPdgBWvds.svg?width=256&height=256) Simple and quick Actuvi makes it easy to get started. We'll build your custom monitoring program, train your team, and provide ongoing support. ![](https://framerusercontent.com/images/QUUnNLdIPQ4HYguEgq1ASzFf8U.svg?width=256&height=256) Automated care Actuvi allows you to remotely monitor your patients through daily check-ins, automated reminders, and seamless device and app integrations. You can identify warning signs early and intervene proactively, improving patient outcomes and strengthening your practice. CPT Code Description Billing Frequency Reimbursement 99453 Initial set-up & patient education Once per episode $20 99454 RPM device & data transmission Once every 30 days $50 99457 First 20 minutes of RPM treatment management services Once per calendar month $50 99458 Each additional 20 minutes of RPM treatment management Multiple times per calendar month $40 Improving Outcomes Across Specialties ![](https://framerusercontent.com/images/xqpXs1DeK9CVMa5fEGmYKcBtY.svg?width=256&height=256) Actuvi allows you to track vital signs, medication adherence, activity levels, and other key metrics for patients, allowing you to provide proactive interventions, improve adherence, and enhance care. ![](https://framerusercontent.com/images/18KBNGEjgNy8eOm5e7mU3pevKt4.svg?width=256&height=256) Our platform integrates with a wide range of devices and apps, allowing you to track heart rate, blood pressure, weight, activity levels, and other crucial data in real time to identify potential issues early and adjust treatment plans proactively. ![](https://framerusercontent.com/images/yH3uCloLGQlg7iDJoKY6dRDCFk.svg?width=256&height=256) Support mothers with personalized care plans, automated reminders, and telehealth. Our platform allows you to track vital signs, postpartum recovery progress, and other key metrics through custom assessments. Actuvi handles your digital clinic, so you only have to focus on patient care ![](https://framerusercontent.com/images/DM3ncpGBzKVSywlkY2bstMlJ0.svg?width=256&height=256) User-friendly App Patients get access to a user-friendly mobile app that allows them to easily connect with their care team, access their health data, receive automated monitoring reminders, and join telehealth sessions. ![](https://framerusercontent.com/images/Li9ydR5t1Z5jUtj3OEBGQhelcw0.svg?width=256&height=256) Automate Tasks Actuvi automates time-consuming tasks like data collection, time tracking, alerts, reporting, compliance, and billing. ![](https://framerusercontent.com/images/hp91yhFC6xLLtjzNhAbBpQwFHc.svg?width=256&height=256) Digital Clinic Your existing clinic gets a digital counterpart that helps you monitor your patient population, alerts you when needed, allows you to manage your medical staff, and generates a billing report for your digital clinic's care. ![](https://framerusercontent.com/images/NNwdXbKmY04T7moEEKkLYBmDBs.svg?width=256&height=256) Digital Care We train your staff for the inevitable shift towards a more digital, data-driven care model and future-proof your practice. Experience the Actuvi Advantage ![](https://framerusercontent.com/images/Y2AqXZdPyLSa2limzBeSGBUmiE.svg?width=256&height=256) Our platform integrates with EHRs and EMRs, eliminating the hassle of double data entry. We are HIPAA compliant and prioritize the security of your patient data. ![](https://framerusercontent.com/images/EpFIvCfG0B2DHNtE22hyarg.svg?width=256&height=256) Actuvi allows you to scale and grow your practice with new revenue streams and beyond geographic barriers. You can attract discerning patients and provide personalized care at scale. ![](https://framerusercontent.com/images/qdlCtPkfsGxj0qf5B6l0r4GQTdc.svg?width=256&height=256) Every single digital care trail you leave on our platform is systemically recorded so you can demonstrate proactive, data-driven, high-quality care. Launching your digital clinic has never been easier Actuvi- ![](https://framerusercontent.com/images/hsy6wncJVvUQWrjfZSg8kgzxd8I.svg) ![](https://framerusercontent.com/images/Elvtt25zqXoc2xkkZt4nHGiU.svg) ![](https://framerusercontent.com/images/odfODLz14M3lXQkHQSmiOjCpo.svg) Provides ongoing support and weekly program reports ![](https://framerusercontent.com/images/hsy6wncJVvUQWrjfZSg8kgzxd8I.svg) ![](https://framerusercontent.com/images/Elvtt25zqXoc2xkkZt4nHGiU.svg) ![](https://framerusercontent.com/images/odfODLz14M3lXQkHQSmiOjCpo.svg) Automates time tracking, communication, scheduling, and billing report ![](https://framerusercontent.com/images/hsy6wncJVvUQWrjfZSg8kgzxd8I.svg) ![](https://framerusercontent.com/images/Elvtt25zqXoc2xkkZt4nHGiU.svg) ![](https://framerusercontent.com/images/odfODLz14M3lXQkHQSmiOjCpo.svg) Ensures care team receives automated notifications to manage monitoring and escalations ![](https://framerusercontent.com/images/hsy6wncJVvUQWrjfZSg8kgzxd8I.svg) ![](https://framerusercontent.com/images/Elvtt25zqXoc2xkkZt4nHGiU.svg) ![](https://framerusercontent.com/images/odfODLz14M3lXQkHQSmiOjCpo.svg) Offers patients a mobile app for convenient access to care, health data, communication, and automated reminders ![](https://framerusercontent.com/images/hsy6wncJVvUQWrjfZSg8kgzxd8I.svg) ![](https://framerusercontent.com/images/Elvtt25zqXoc2xkkZt4nHGiU.svg) ![](https://framerusercontent.com/images/odfODLz14M3lXQkHQSmiOjCpo.svg) Guides you in creating patient tracks and assessments ![](https://framerusercontent.com/images/hsy6wncJVvUQWrjfZSg8kgzxd8I.svg) ![](https://framerusercontent.com/images/Elvtt25zqXoc2xkkZt4nHGiU.svg) ![](https://framerusercontent.com/images/odfODLz14M3lXQkHQSmiOjCpo.svg) Trains your admin, staff and billing teams ![](https://framerusercontent.com/images/hsy6wncJVvUQWrjfZSg8kgzxd8I.svg) ![](https://framerusercontent.com/images/Elvtt25zqXoc2xkkZt4nHGiU.svg) ![](https://framerusercontent.com/images/odfODLz14M3lXQkHQSmiOjCpo.svg) Builds your custom monitoring program and organization on the platform Ready to talk to our digital care expert to learn how you can integrate RPM into your practice? [Learn More](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Remote Therapeutic Monitoring Remote Therapeutic Monitoring Extend Respiratory, Musculoskeletal, and Cognitive Behavioural Therapy treatments beyond the clinic setting and get reimbursed up to $180/patient/month\* Actuvi's RTM program enables you to create custom assessments and monitoring tracks, helping you monitor your patients' treatment responses, medication adherence, and more—all while generating new revenue. [See Actuvi in Action](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/qXjahw4tIGYRCWymaumGwnAVRjY.svg?width=704&height=588) Tap into Remote Therapeutic Monitoring (RTM) with Actuvi CMS introduced Remote Therapeutic Monitoring (RTM) in 2022. RTM allows for remote monitoring of non-physiological patient data, such as patient-reported experiences, therapy adherence, and treatment response, using connected medical devices or software. Implementing RTM can significantly boost your practice's revenue, potentially adding $180/patient/month\*. (\*Billings may vary by region and billing code.) ![](https://framerusercontent.com/images/p74L91zqy87eUxgrrXlhlR5axtM.svg?width=256&height=256) SaMD Actuvi's platform meets FDA requirements for Software-as-a-Medical Device (SaMD), enabling you to bill for RTM using established CPT codes. ![](https://framerusercontent.com/images/UQhGLZrJWmqiU06PQPJtJ8kJfoc.svg?width=256&height=256) Custom assessments Prescribe and monitor custom exercise plans. Upload custom workout videos as part of the treatment plan for patients to follow and monitor their completion rates within the Actuvi platform. ![](https://framerusercontent.com/images/pr2ehwJLj5mH5xoRNAPdgBWvds.svg?width=256&height=256) Simple and quick With Actuvi, getting started is easy. We'll build your custom monitoring program, train your team, and provide ongoing support every step of the way. ![](https://framerusercontent.com/images/QUUnNLdIPQ4HYguEgq1ASzFf8U.svg?width=256&height=256) Automated care Actuvi simplifies remote therapeutic monitoring with automated daily check-ins, personalized reminders, and seamless device and app integrations. You can identify warning signs early and intervene proactively, improving patient outcomes and strengthening your practice. CPT Codes Description Billing Frequency Reimbursement 98975 Initial set-up & patient education Once per episode $20 98976/7/8 RTM device & data transmission Once every 30 days $50 98980 First 20 minutes of RTM treatment management services Once per calendar month $50 98981 Each additional 20 minutes of RTM treatment management Multiple times per calendar month $40 Practical Applications for Better Care ![](https://framerusercontent.com/images/8NTNsFszEEv45e3WlHNtEBPcKU.svg?width=256&height=256) Effectively manage musculoskeletal conditions in orthopedic, physiatry, or pain management clinics. Actuvi tracks patient pain levels, range of motion, and medication adherence remotely through our mobile app and connected devices. ![](https://framerusercontent.com/images/TayJLF8RH13li6PuXHs7UA0Kpo.svg?width=256&height=256) Improve outcomes for patients with respiratory conditions in pulmonology, primary care, or cardiology settings. Actuvi enables remote monitoring of key metrics such as blood oxygen levels, and patient-reported experiences. ![](https://framerusercontent.com/images/MDw2fQkxhOaNGz9vwuh78J9d8.svg?width=256&height=256) Enhance CBT effectiveness and support your patients' mental well-being in mental health or behavioral health clinics. Actuvi allows you to monitor mood, anxiety, sleep patterns, and other crucial indicators. Actuvi handles your digital clinic, so you only have to focus on patient care ![](https://framerusercontent.com/images/DM3ncpGBzKVSywlkY2bstMlJ0.svg?width=256&height=256) User-friendly App Patients get access to a user-friendly mobile app that allows them to easily connect with their care team, access their health data, receive automated monitoring reminders, and join telehealth sessions. ![](https://framerusercontent.com/images/Li9ydR5t1Z5jUtj3OEBGQhelcw0.svg?width=256&height=256) Automate Tasks Actuvi automates time-consuming tasks like data collection, time tracking, alerts, reporting, compliance, and billing. ![](https://framerusercontent.com/images/hp91yhFC6xLLtjzNhAbBpQwFHc.svg?width=256&height=256) Digital Clinic Your existing clinic gets a digital counterpart that helps you monitor your patient population, alerts you when needed, allows you to manage your medical staff, and generates a billing report for your digital clinic's care. ![](https://framerusercontent.com/images/NNwdXbKmY04T7moEEKkLYBmDBs.svg?width=256&height=256) Digital Care We train your staff for the inevitable shift towards a more digital, data-driven care model and future-proof your practice. Experience the Actuvi Advantage ![](https://framerusercontent.com/images/Y2AqXZdPyLSa2limzBeSGBUmiE.svg?width=256&height=256) Our platform integrates with EHRs and EMRs, eliminating the hassle of double data entry. We are HIPAA compliant and prioritize the security of your patient data. ![](https://framerusercontent.com/images/EpFIvCfG0B2DHNtE22hyarg.svg?width=256&height=256) Actuvi allows you to scale and grow your practice with new revenue streams and beyond geographic barriers. You can attract discerning patients and provide personalized care at scale. ![](https://framerusercontent.com/images/qdlCtPkfsGxj0qf5B6l0r4GQTdc.svg?width=256&height=256) Every single digital care trail you leave on our platform is systemically recorded so you can demonstrate proactive, data-driven, high-quality care. Launching your digital clinic has never been easier Actuvi- ![](https://framerusercontent.com/images/hsy6wncJVvUQWrjfZSg8kgzxd8I.svg) ![](https://framerusercontent.com/images/Elvtt25zqXoc2xkkZt4nHGiU.svg) ![](https://framerusercontent.com/images/odfODLz14M3lXQkHQSmiOjCpo.svg) Provides ongoing support and weekly program reports ![](https://framerusercontent.com/images/hsy6wncJVvUQWrjfZSg8kgzxd8I.svg) ![](https://framerusercontent.com/images/Elvtt25zqXoc2xkkZt4nHGiU.svg) ![](https://framerusercontent.com/images/odfODLz14M3lXQkHQSmiOjCpo.svg) Automates time tracking, communication, scheduling, and billing report ![](https://framerusercontent.com/images/hsy6wncJVvUQWrjfZSg8kgzxd8I.svg) ![](https://framerusercontent.com/images/Elvtt25zqXoc2xkkZt4nHGiU.svg) ![](https://framerusercontent.com/images/odfODLz14M3lXQkHQSmiOjCpo.svg) Ensures care team receives automated notifications to manage monitoring and escalations ![](https://framerusercontent.com/images/hsy6wncJVvUQWrjfZSg8kgzxd8I.svg) ![](https://framerusercontent.com/images/Elvtt25zqXoc2xkkZt4nHGiU.svg) ![](https://framerusercontent.com/images/odfODLz14M3lXQkHQSmiOjCpo.svg) Offers patients a mobile app for convenient access to care, health data, communication, and automated reminders ![](https://framerusercontent.com/images/hsy6wncJVvUQWrjfZSg8kgzxd8I.svg) ![](https://framerusercontent.com/images/Elvtt25zqXoc2xkkZt4nHGiU.svg) ![](https://framerusercontent.com/images/odfODLz14M3lXQkHQSmiOjCpo.svg) Guides you in creating patient tracks and assessments ![](https://framerusercontent.com/images/hsy6wncJVvUQWrjfZSg8kgzxd8I.svg) ![](https://framerusercontent.com/images/Elvtt25zqXoc2xkkZt4nHGiU.svg) ![](https://framerusercontent.com/images/odfODLz14M3lXQkHQSmiOjCpo.svg) Trains your admin, staff and billing teams ![](https://framerusercontent.com/images/hsy6wncJVvUQWrjfZSg8kgzxd8I.svg) ![](https://framerusercontent.com/images/Elvtt25zqXoc2xkkZt4nHGiU.svg) ![](https://framerusercontent.com/images/odfODLz14M3lXQkHQSmiOjCpo.svg) Builds your custom monitoring program and organization on the platform Ready to talk to our digital care expert to learn how you can integrate RTM into your practice? [Learn More](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Actuvi Mobile App Mobile App Put Your Patients in Control of Their Health with the Actuvi App The Actuvi app engages patients to track their health, share symptoms, and connect with your care team. Improved adherence and continuous communication lead to better care. [See Actuvi in Action](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/fQdQrFh9vvsx6EKtPvl8WgRHuGY.svg?width=939&height=784) Features Your Patients Will Love (and You Will Too) ![](https://framerusercontent.com/images/DjfAgkXML9DmZ3PldwL7Xu9gc.svg?width=256&height=256) Patients become proactive Patients can access their care plans directly through the app. Automated reminders for monitoring and medication, in-app appointment scheduling, and the ability to log health-related events help them take control of their health. ![](https://framerusercontent.com/images/jRyFPwpPiyVAwg8U7eVVOkNtSco.svg?width=256&height=256) Unified patient data Actuvi allows data aggregation from multiple devices, apps, and software, bringing everything together. You can pull in data from Apple Health, Google Fit and more. ![](https://framerusercontent.com/images/OqXhMpvmRR6jxjjFjQ7HyHDwdI.svg?width=256&height=256) Motivated with data The Actuvi app helps patients visualize their health journey (vital signs, activity levels, medication adherence, medical events history, and more) with charts and graphs. They can track their progress, see how far they've come, and stay motivated to achieve their goals. ![](https://framerusercontent.com/images/tat0WxSsEdUnA1yM2YfzUTYYds.svg?width=256&height=256) Intervene proactively Gather valuable data on symptoms, side effects, and treatment responses to identify areas needing attention. Experience the Actuvi Advantage ![](https://framerusercontent.com/images/72E4ftAD4IKxiVs3wYMvavKGblg.svg?width=256&height=256) The Actuvi app helps you offer convenient, accessible care through asynchronous messaging and telehealth, improving access to care and building stronger patient-provider relationships. ![](https://framerusercontent.com/images/tsLyeznmx8xBFWckGbXmaJjlU.svg?width=256&height=256) Actuvi keeps all your patient communication in one place. You can access the complete history of messages, telehealth interactions, and patient-reported experiences, which enhances care coordination and simplifies follow-up. ![](https://framerusercontent.com/images/2N1E5omoU7fNbcyUnRp4BU4ZbUA.svg?width=256&height=256) Our platform helps you segment your patient population and deliver tailored messages, updates, and follow-up reminders. Promote preventative care and empower patients to manage their health actively. ![](https://framerusercontent.com/images/RX2EwBhlnBYTVOSv4N8tWheFxs.svg?width=256&height=256) All your data is safe on Actuvi. We prioritise security and privacy, ensuring HIPAA compliance and employing the highest standards of data protection. Ready to talk to our digital care expert to learn how you can give your patients our app to track and manage their health? [Learn More](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Actuvi Web App Web App Digital Care for All Your Patients in One Place Actuvi's web app enables practitioners and staff to manage patient care by providing a centralized view of patient information, streamlining workflows through automation and integration, and maximizing reimbursements with comprehensive billing output. [See Actuvi in Action](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/AapaD9ooJXW0YYBa9s2trgFEKRg.svg?width=939&height=784) Enhanced Patient Care, Powered by Actuvi ![](https://framerusercontent.com/images/J044wb2bgym9BfQixkzDzNk0F0.svg?width=256&height=256) One glance overview Actuvi provides a complete, at-a-glance view of each patient's health data, including vitals, medications, communications, and upcoming appointments. ![](https://framerusercontent.com/images/LfP8wHkgGO67JuWmQx2MOlDOrIM.svg?width=256&height=256) Proactive alerts Actuvi automatically sends personalized alerts for abnormal readings and missed appointments. Stay ahead of potential issues and provide timely, targeted care. ![](https://framerusercontent.com/images/OANmsvm2FIyvloV6hrD8UgcYKg.svg?width=256&height=256) Tailored monitoring programs Actuvi allows you to create customized RPM and RTM monitoring plans with specific parameters and thresholds for each patient. ![](https://framerusercontent.com/images/3VFYcqyTacJkZpk3FwEdnQNo.svg?width=256&height=256) Telehealth and messaging Actuvi's integrated communication tools allow you to connect with your patients. You can send secure messages, conduct telehealth appointments, and share important updates. ![](https://framerusercontent.com/images/rUHDDWjKbzqrkV2eZulBtus5to.svg?width=256&height=256) Secure and HIPPA compliant All your data is safe on Actuvi. We prioritise security and privacy, ensuring HIPAA compliance and employing the highest standards of data protection. Streamline Your Practice & Maximize Your Revenue ![](https://framerusercontent.com/images/72E4ftAD4IKxiVs3wYMvavKGblg.svg?width=256&height=256) Empower patients to self-schedule appointments through the Actuvi app, reducing administrative burden and optimizing your clinic's schedule. ![](https://framerusercontent.com/images/2N1E5omoU7fNbcyUnRp4BU4ZbUA.svg?width=256&height=256) Reach specific patient populations with customized messages and health alerts through Actuvi. Improve the efficiency of outreach campaigns, share important updates, and enhance patient engagement. ![](https://framerusercontent.com/images/tsLyeznmx8xBFWckGbXmaJjlU.svg?width=256&height=256) Our platform breaks down data silos, bringing together patient data from connected devices, apps, and other sources into one easily accessible dashboard. ![](https://framerusercontent.com/images/EpFIvCfG0B2DHNtE22hyarg.svg?width=256&height=256) Actuvi automatically generates detailed billing reports for RPM, RTM, Telehealth, and other digital care services. Track progress toward specific CPT codes and maximize your reimbursement potential. Ready to talk to our digital care expert to learn how you can manage patient care and maximize reimbursement with our HIPPA-compliant platform? [Learn More](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## All-in-One Telehealth Solution Telehealth Your All-in-One Platform for Seamless Virtual Visits Actuvi simplifies telehealth, enhances patient engagement with synchronous and asynchronous communication, and keeps your patient data securely consolidated within your own digital ecosystem. [See Actuvi in Action](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/Lxj5sqet7wQi3oPq9ymj7Oq62Y.svg?width=939&height=784) Everything You Need for Successful Telehealth in One Place ![](https://framerusercontent.com/images/N7L3cuT2luwrua4Bh6EuAICiQNk.svg?width=256&height=256) Keep your patients, yours Keep your patients off outside telehealth apps. Actuvi keeps your patients within your digital ecosystem, ensuring all their data—appointments, messages, medical history, remote monitoring readings—is securely stored and easily accessible in one central location. ![](https://framerusercontent.com/images/TftDsUCyxnkzv1sMoXWawzhKF8.svg?width=256&height=256) Asynchronous telehealth Connect with patients on their schedule. Actuvi allows for communication that happens over time, not in real-time. Information like messages or recordings can be shared and responded to when convenient. ![](https://framerusercontent.com/images/a8BJFJWX8P4kJYQzWMLYHrYpb9Q.svg?width=256&height=256) Maximize telehealth reimbursement Capture every billable minute and maximize your telehealth reimbursements. Actuvi simplifies billing and ensures accurate coding so you get paid for the care you provide. Meet your patients where they are ![](https://framerusercontent.com/images/Tqa0kni1D02UNphKlSETtPKw.svg?width=256&height=256) Reduce no-shows and reclaim valuable time. Actuvi automates appointment reminders and follow-up communication so you can optimize your schedule and minimize administrative headaches. ![](https://framerusercontent.com/images/72E4ftAD4IKxiVs3wYMvavKGblg.svg?width=256&height=256) Provide your patients with a convenient, personalized telehealth experience. Our user-friendly mobile app gives them access to their care team, allows symptom sharing, appointment scheduling, and health tracking to monitor trends over time. ![](https://framerusercontent.com/images/tsLyeznmx8xBFWckGbXmaJjlU.svg?width=256&height=256) Conduct secure, high-quality video calls confidently. Our platform meets the highest security and privacy standards, ensuring your virtual visits are HIPAA compliant. Ready to talk to our digital care expert to learn how you can integrate telehealth into your practice? [Learn More](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## RTM Adoption Challenges # The Gap Between RTM Awareness and RTM Adoption ![](https://framerusercontent.com/images/CVhQypLnVxmhBvaE44qDwM6zfK8.png?width=1920&height=1080) Remote Therapeutic Monitoring became CMS-reimbursable in January 2022 for three specific applications: musculoskeletal conditions, respiratory therapy, and cognitive behavioral therapy. Providers can bill up to $180 per patient per month. Yet in physician forums and practice management groups, the most common question when RTM comes up is still: "What is this, and how does it work?" The gap between awareness and adoption is worth examining. #### Why RTM Awareness Remains Low Two factors appear to drive hesitancy in adding an RTM program: **Limited awareness** Most providers know about RPM. But RTM—which works from patient reported data from assessments and other means can track pain levels, medication compliance, depression and anxiety levels, and other patient-reported therapeutic data—remains less visible in mainstream practice management discussions. **Concerns about implementation complexity** When providers learn about RTM, common concerns include staff training requirements, IT integration, manual data review burden, compliance documentation, and patient adoption rates. These are legitimate operational questions. For practices already managing full schedules, adding a new program that seems administratively heavy creates hesitation. **Here's what providers often don't realize: With Actuvi, the operational concerns that prevent adoption aren't actually implementation barriers.** ### What RTM Implementation Through Actuvi Actually Looks Like _**With Actuvi:**_ ##### You don't chase patients for compliance, the platform automates it The platform starts with gamification—using behavioral psychology to keep patients engaged and motivated to stay on their monitoring plan. This includes progress streaks, achievement tracking, and completion goals that make participation feel rewarding. Additionally, the platform sends push notification reminders each day when patients have assessments due. Finally, if patients are non-compliant or minimally compliant, Actuvi's AI agent automatically identifies them and reaches out via text message to provide reminders and can deliver assessments directly through text, charting that data in the platform. This layered approach means compliance rates stay high without any staff time spent chasing patients. ##### You don't manually review every patient, you act only on alerts With Actuvi, you or your staff don’t have to review data from every patient enrolled in RTM individually. Actuvi automates and utilizes thresholds to surface patients who need intervention. When a patient's pain level spikes significantly, when medication adherence drops, when depression or anxiety scores indicate high risk, or when any other metric crosses set clinical thresholds, an alert is created on your dashboard. ##### You don't manually chart anything, documentation happens automatically Every patient interaction gets timestamped, every assessment is logged, and every communication is documented in a way that meets compliance requirements. Actuvi generates monthly billing reports that show which patients met RTM criteria that month, including the time tracking required for the time-bound care management component. Beyond what patients self-report, Actuvi integrates with Apple Health, Google Fit, and other wearables like Whoop to pull in objective activity data. This gives you clinical context that helps you understand whether subjective reports align with objective behavior. ##### **Y** ou don't force RTM into your workflow, Actuvi matches your care pathways The platform fits the way you already deliver care. RTM captures patient-reported data like pain levels, medication compliance, depression and anxiety scores, functional status, and therapy adherence. Actuvi delivers this data in a way that's actionable for your clinical decision-making. It's a one-size-fits-all platform that adapts to your specific patient populations and treatment protocols. #### The Gap Between What Patients Need and What Practices Can Deliver Practices don't have a way for patients to report things like ongoing symptoms, medication side effects, or treatment progress between appointments. Patients don't have a reliable channel to communicate concerns before they escalate into complications or ER visits. Actuvi structures this gap in care. The platform allows practices to capture patient-reported data in a way that's reimbursable under CMS guidelines, documented for compliance, scalable across your patient panel, and less administratively intensive than unstructured communication. #### What Prevents Adoption The technology barrier that stops providers from exploring RTM is real when the platform creates administrative burden. It's not real when the platform automates patient compliance, creates threshold alerts, documents every patient interaction, and generates billing reports. Actuvi makes adopting RTM seamless and easy. **Actuvi launches your custom RTM program within three weeks with zero IT burden.** [**Schedule a 15-minute demo**](https://www.actuvi.com/book-demo) **to see how we would do it for your practice and patient population.** ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## CMS RTM Changes 2026 # 2026 Proposed CMS Changes for Remote Therapeutic Monitoring (RTM) ![](https://framerusercontent.com/images/0REuuy306Rk45jVQQr6BUchEzY.png?width=1920&height=1080) The Centers for Medicare & Medicaid Services (CMS) has proposed significant updates to Remote Therapeutic Monitoring (RTM) for 2026. These changes, if finalized, will make RTM easier to use, more flexible for different patient needs, and more financially sustainable for your practice. Here’s a simple breakdown of what’s new. ### Key Change 1: The "16-Day Rule" is Changing Previously, you had to collect patient data for at least 16 days in a month to bill for RTM device supply codes. **Starting in 2026, you can bill for monitoring periods as short as two days.** This is achieved by introducing **new codes for 2–15 days of monitoring**, while the existing codes will now specifically cover 16–30 days. This flexibility now extends across musculoskeletal, respiratory, and cognitive behavioral therapy monitoring. ##### New & Updated RTM Device Billing Codes for 2026 | **Clinical Area** | **NEW Code (2–15 Days/Month)** | **Existing Code (16–30 Days/Month)** | | --- | --- | --- | | Respiratory System | 98XX4 | 98976 | | Musculoskeletal (MSK) | 98XX5 | 98977 | | Cognitive Behavioral Therapy (CBT) | 98XX6 | 98978 | **What this means for you:** This change opens the door to serve entirely new patient populations who were previously excluded from RTM benefits, including: - Post-surgical patients who need focused monitoring during their critical recovery window - Patients with episodic conditions who benefit from targeted monitoring during flare-ups or symptom changes - Individuals participating in recovery programs with specific touchpoints who couldn't meet the previous 16-day threshold but will greatly benefit from RTM support ### Key Change 2: Getting Reimbursed for Shorter Check-Ins Previously, you needed to spend at least 20 minutes on RTM management per month to bill for your time. **Now, you can bill for interactions as short as 10 minutes.** CMS has proposed a new code to cover shorter, yet still valuable, clinical check-ins. - NEW Code 98XX7: Covers **10–19 minutes of RTM treatment** management services per month. - Existing Codes 98980 & 98981: Continue to cover time in 20-minute increments. What this means for you: Meaningful but brief interactions—like a 12-minute call to discuss therapy adherence or a quick review of an alert—are now billable. This reduces uncompensated work and encourages regular patient contact. #### Billing & Reimbursement With new codes come new payment rates. CMS is proposing a novel method of using hospital cost data to set these rates, which leads to some important outcomes. ❗ **Important Note:** While many rates are stable, this new method means the proposed 2026 payment for the existing 16–30 day MSK code (98977) is **lower** than its 2025 rate. ##### Proposed 2026 RTM Reimbursement Rates | **CPT Code** | **Description** | **Proposed 2026 Payment** | | --- | --- | --- | | **98XX5** | **NEW** RTM Device (MSK), 2–15 days | **$39.77** | | 98977 | RTM Device (MSK), 16–30 days | $39.77 _(Reduced from 2025)_ | | **98XX7** | **NEW** RTM Management, 10–19 mins | **$26.07** | | 98980 | RTM Management, first 20 mins | $53.81 _(Increased from 2025)_ | | 98981 | Each additional 20 minutes of RTM treatment management services in a month | $41.11 _(Increased from 2025)_ | #### _A Note on Respiratory & CBT Codes_ The device codes for **Respiratory** (98XX4, 98976) and **CBT** (98XX6, 98978) will be **"contractor priced."** This means reimbursement amounts will be set by your local Medicare contractor (MAC) and may vary by region. #### How to Prepare for 2026 1. **Review Your Patients:** Identify individuals who could benefit from short-term monitoring (2–15 days) but didn't qualify before. 2. **Train Your Staff:** Educate your clinical and billing teams on the new codes, time thresholds, and documentation requirements. 3. **Document Everything:** Continue to thoroughly document medical necessity and patient engagement to support ongoing RTM services. **Stay Informed:** These changes are still proposed. Watch for the CMS Final Rule, expected in November 2025. You can submit comments on the proposed rule until September 12, 2025. #### Frequently Asked Questions (FAQ) **When do these changes take effect?** If finalized, these updates will be effective January 1, 2026. **Do these changes also apply to RPM?** Yes, similar changes are proposed for Remote Physiologic Monitoring (RPM) to allow for shorter monitoring periods and time increments. However, the specific CPT codes and reimbursement details are different. **What's the final word on reimbursement rates?** The rates listed above are from the proposed rule. They may be adjusted in the Final Rule. Practices should always verify rates with their local Medicare contractor after the rule is finalized. ##### Looking Ahead The proposed 2026 changes to RTM codes are designed to make remote monitoring more practical, flexible, and financially sustainable for providers. By removing outdated barriers and reflecting real-world care patterns, CMS is positioning RTM as a core tool for modern, proactive healthcare. For more information, see the official CMS proposed rule or consult with our billing and compliance experts to ensure a smooth transition to the new requirements. If your practice is considering launching remote therapeutic monitoring, now is the right time to get started. Our team can guide you through every step—program design, staff training, billing setup, and more—so you can offer RTM confidently and compliantly. Contact us to learn how you can implement a successful digital care program that fits your workflow. ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Patient Voice as Competitive Edge # Why Your Patient's Voice is Your Next Competitive Edge ![Female patient filling PREMs and PROMs on phone](https://framerusercontent.com/images/24sCTO7Wx2DTSNWQqpH1gxdlBw.jpg?width=4794&height=3195) For years, healthcare has measured success with clinical data. Lab results, readmission rates, mortality stats. It's a clean, quantifiable way to measure performance—but it tells an incomplete story. A surgeon can perform a technically perfect knee replacement, and the organization checks the box. But what if the patient is still in pain six months later? What if they can't climb their stairs, couldn't get a follow-up appointment, and felt ignored during the whole process? That patient isn't coming back. And in a value-based world, their dissatisfaction is about to hit your bottom line. Hard. For a long time, asking patients how they felt was a "nice-to-have." Now, a perfect storm of financial pressure, new tech, and regulatory demands from groups like CMS has turned the patient's voice from a whisper into a mandate. The tools to listen—Patient-Reported Outcome Measures (PROMs) and Patient-Reported Experience Measures (PREMs)—aren't new. But the urgency to use them is. If you're not building a system to capture what patients are telling you, you're not just falling behind on care. You're falling behind on revenue. ### PREMs vs. PROMs: What Are We Actually Talking About? These are just structured ways of asking two simple, critical questions. #### 1\. Patient-Reported Experience Measures (PREMs): How did we treat them along the way? A PREM measures the process of care. It's not about the outcome, but the journey. It answers: "How was your experience interacting with our staff and systems?" This isn't about general satisfaction; it's about objective, measurable parts of the experience. Instead of: "Were you satisfied with your visit?" A PREM asks: "Did your doctors explain your treatment plan in a way you could understand?" or "How often did nurses respond within 10 minutes when you pressed the call button?" PREMs give you actionable data on the patient's experience with communication, access to care, and the level of respect shown by your team. #### 2\. Patient-Reported Outcome Measures (PROMs): Did the treatment actually work? A PROM gets to the heart of the matter from the patient's perspective. It answers the question, "Are you feeling and functioning better because of the care we provided?" Instead of reporting, "The patient's range of motion improved by 15 degrees," a PROM asks, "Can you walk for 30 minutes without stopping due to pain?" or "How many days in the past week did hip pain limit your daily activities?" PROMs capture the stuff that actually matters to a person's quality of life—pain levels, fatigue, anxiety, and their ability to perform daily activities. When you use both, you get a complete 360-degree view. PROMs tell you if you delivered a good outcome. PREMs tell you how you delivered the care. A good experience (PREM) drives better adherence and trust, which in turn leads to better outcomes (PROM). It's a virtuous cycle, and the best organizations are built to spin it faster. ### Why This Matters Now Adopting PREMs and PROMs is a strategic imperative with tangible benefits at every level of your organization. #### It Makes Your Jobs Easier Think about a typical visit. A doctor walks in and asks, "So, how are things going?" The patient, put on the spot, tries to remember how they felt last Tuesday. The conversation is unfocused. Now, imagine the patient completes a validated PROM like the KOOS (Knee injury and Osteoarthritis Outcome Score) on their phone before the visit. The doctor walks in and says, "I see your pain subscale improved from 45 to 62, but your quality-of-life score hasn't budged. Let's talk about what's affecting your daily activities." The conversation is instantly focused on what matters. It gives the clinician a data-driven starting point, helps them spot problems earlier, and builds a stronger relationship with the patient. **(This is good. But Actuvi takes it further—we don't just show you today's PROM score, we show you the entire journey that led there. More on that below.)** #### It Drives Real Quality Improvement Aggregated data from PREMs and PROMs moves you from fixing one-off complaints to solving systemic problems. PREMs are your diagnostic tool. Consistently low scores on "coordination between specialists" in your cardiac unit? That's not a single bad handoff; that's a care pathway that needs redesigning. You stop guessing and start fixing the real friction points. PROMs validate your clinical excellence. By tracking Oxford Hip Scores for every hip replacement, you can see which surgical approaches, rehabilitation protocols, or patient selection criteria are getting the best functional outcomes at 6 and 12 months. You can benchmark yourself against national registries and prove your value. It fosters a culture of accountability. #### It's How You Get Paid (The Macro-Level Impact) Let's be blunt. The shift to value-based care makes this a financial necessity. Value is defined as outcomes achieved per dollar spent. PROMs are the most direct way to measure the "outcomes" part of that equation. Payers like CMS are already embedding these measures into their payment models. The Center for Medicare and Medicaid Innovation (CMMI) has stated that by 2025, over half of its payment models will include at least two PROMs. The message is clear: if you can't prove your value with patient-reported data, you won't be able to secure favorable contracts. Organizations that build this capability now will have a massive competitive advantage. ### How to Actually Get PREMs and PROMs Done: A Practical Framework Knowing PREMs and PROMs is important is one thing. Actually integrating it into your daily workflow is another. This is where most initiatives fall apart—because of the execution. ##### Step 1: Pick the Right Tools Utilize standardized assessments and blend with your own care pathways to ensure you are getting actionable data for the care you provide. **Generic:** Tools like the EQ-5D or PROMIS Global Health are great for comparing broad populations and benchmarking against national norms. **Condition-Specific:** Tools like the WOMAC for knee osteoarthritis or the Roland-Morris for back pain are more sensitive for tracking progress within a specific care path. The best approach is often hybrid: Use a generic measure for population health management and a condition-specific one for clinical decision-making. ##### Step 2: Design the Workflow A process that isn't built into the workflow will fail. **Who owns it?** Who administers the survey, who reviews the data, and who is empowered to act on it? **When does it happen?** Collect a baseline before a procedure and at set intervals after (e.g., 3, 6, 12 months). For chronic care, collect them at regular visits. The timing matters—too early and you miss the full recovery, too late and you miss intervention opportunities. **How is it collected?** Ditch the paper and clipboards. That model is dead. You need an electronic platform (ePROMs). It reduces staff burden, eliminates data entry errors, and provides the real-time scoring you need to make the data useful at the point of care. ##### Step 3: Overcome the Implementation Chasm This is where the real work is. You'll hit predictable barriers. Here's how to break through them. **Barrier: Clinician Resistance.** They see it as more work. **Solution:** Get leadership buy-in. Find clinical champions. But most importantly, use tech that automates the process and integrates directly into your existing tools. Make it easy. **Barrier: Patient Burden.** They have survey fatigue. **Solution:** Use the shortest validated tool possible. Make it mobile-friendly. And critically, show them the results. When a patient sees you're using their data to improve their care, their willingness to participate skyrockets. **Barrier: Tech and Workflow Disruption.** This is the killer. Clunky, disconnected systems will doom your project. **Solution:** You need a purpose-built technology platform. It's the core of a successful, scalable program. ### The Actuvi Advantage: Your Platform is Your Strategy Let's be clear: a manual, paper-based system for PREMs and PROMs is a recipe for failure. It's too slow, too burdensome, and too error-prone. The data arrives too late to be useful, and your staff gets buried in administrative work. Success is a technology challenge. The right platform is a catalyst that turns a clunky process into a streamlined, value-generating system. But here's what separates good from great: **The best platforms don't just administer PREMs and PROMs—they enhance them with continuous monitoring that validates and enriches your insights.** #### How Actuvi Goes Beyond Traditional PREMs and PROMs Actuvi handles all your standard PREMs and PROMs needs. But here's where it gets interesting: we don't stop there. **Traditional PREMs and PROMs give you snapshots. Actuvi gives you the whole movie.** When you implement PREMs and PROMs through Actuvi, you get: **Standard Validated Instruments** \- All the validated PREMs and PROMs you need for benchmarking and compliance. **PLUS Continuous Real-Time Monitoring** \- This is where Actuvi transforms PREMs and PROMs from a compliance exercise into a competitive advantage. Between those formal assessments, Actuvi tracks: Daily pain levels and symptom progression, Medication adherence patterns, Physical therapy compliance, Sleep quality and activity levels, Early warning signs of complications. **Why This Combination Matters** Think about it: A patient fills out a PROM at 6 months showing poor outcomes. That's valuable for benchmarking, but it's too late to intervene. With Actuvi, you see the trend developing weeks earlier through regular monitoring. You know exactly when their recovery started deviating from the expected path. You can correlate their PROM scores with objective daily data. Even better—when that formal PROM shows improvement, you have the daily data to understand exactly what drove it. Was it the medication adjustment on day 23? The increased PT frequency in week 4? You know, because you have the complete picture. **For PREMs, Same Story** A PREM might tell you patients rate communication as poor. But with Actuvi's continuous engagement, you can see exactly when and how communication breaks down. Did response times to patient messages slow down? Did certain types of questions go unanswered? The continuous data validates and explains your PREM scores. ### The Actuvi Advantage: Implementation That Actually Works **Builds Your Complete Workflow** \- Use pre-built templates for standard PREMs/PROMs or create custom assessments. Group them into monitoring tracks for specific conditions. Assign a patient to a post-surgical track, and Actuvi automatically schedules their PROMs at 3, 6, and 12 months, while monitoring daily recovery indicators in between. **Intelligent Automation** \- The platform sends the right assessments at the right time—validated PREMs and PROMs at standard intervals, daily symptom checks during active recovery, weekly check-ins during maintenance. Automated reminders, intelligent escalation of concerning trends, no staff burden. **Live, Actionable Intelligence** \- Your dashboard shows both worlds: formal PROM/PREM scores for benchmarking and reporting, plus real-time monitoring data for clinical decision-making. See a patient's EQ-5D score alongside their daily pain trajectory. Understand not just where they are, but how they got there and where they're heading. **Predictive Power** \- Here's what traditional PREMs/PROMs can't do: predict. Actuvi's continuous monitoring identifies patients likely to have poor PROM scores weeks before the assessment. You can intervene early, change the trajectory, and improve both the outcome and the score. **Complete Integration** \- Actuvi connects with your EHR/EMR, health apps, medical devices and software, pulling relevant clinical data and pushing back both formal PROM/PREM scores and continuous monitoring insights. One source of truth, no data silos. **Enterprise-Grade Security** \- Fully HIPAA and GDPR compliant. ##### Final Thought The shift toward measuring the patient voice through PREMs and PROMs isn't optional—it's the future of how healthcare value will be defined and paid for. The organizations that win won't be the ones who just check the box with standard surveys. They'll be the ones who implement PREMs and PROMs intelligently—capturing validated measures for benchmarking while simultaneously monitoring the complete patient journey. This is the Actuvi difference. Yes, we do PREMs and PROMs. But we do them better. We surround those critical measurement points with continuous intelligence that explains, predicts, and improves your scores. Stop trying to solve this with surveys alone. Build a system that captures validated PREMs and PROMs while also tracking the daily reality of patient recovery. Get the compliance you need and the insights you want with Actuvi. ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) ## Rural Healthcare Solutions # A Lifeline for Rural Healthcare: Navigating Financial Pressure and Building a Sustainable Future ![](https://framerusercontent.com/images/IeVx0VAjbPLmI6QEKCwaBqB45c.jpg?width=5488&height=3659) Rural healthcare is at a tipping point. Rural Health Clinic (RHC) leaders are on the front lines, operating on thin margins while facing staff shortages and immense pressure. New federal funding cuts to programs like Medicaid—which nearly a quarter of their patients may rely on—are adding another layer of uncertainty to the financial stability of their clinics. While the government has announced a "rural health transformation program," the full impact of this one-time fund remains uncertain against the tide of ongoing operational costs. For rural providers, finding new, sustainable revenue sources isn't just about growth; it's about survival. This challenge raises a critical question: how can these clinics stabilize their finances and expand their ability to care for their communities without overwhelming their staff? ### How Actuvi Helps RHCs Navigate Disruption Actuvi provides a direct path to financial stability and enhanced patient care. The platform enables RHCs to: - **Generate Significant New Revenue:** Build a sustainable financial foundation to ensure the clinic can continue delivering essential patient care. - **Extend Care Beyond Clinic Walls:** Manage a larger patient population effectively without a proportional increase in staff or facilities. - **Increase Staff Efficiency:** Automate administrative work to free up the clinical team to focus on patient care. - **Offer Preventative Care:** Prevent costly emergencies and improve long-term health of your patient population by catching warning signs before they escalate. Actuvi helps clinics unlock new revenue streams by engaging patients remotely through reimbursable CPT codes from CMS. Programs like [Remote Therapeutic Monitoring (RTM)](https://www.actuvi.com/blog/understanding-remote-therapeutic-monitoring-benefits-and-billing), Remote Patient Monitoring (RPM), and the newly introduced [Advanced Primary Care Management (APCM)](https://www.actuvi.com/blog/frequently-asked-questions-about-advanced-primary-care-management-(apcm)) are designed to both improve patient outcomes and create a scalable revenue model. Actuvi provides the platform to seamlessly launch and manage these programs. ### The Measurable Impact: Real Results for RHCs With Actuvi, clinics are seeing a measurable impact on their finances and their patients' health. **→ Generating Over $1,000,000 in New Annual Revenue** By using Actuvi to manage just 500 patients through programs like RTM, RHCs are adding over $1,000,000 in additional, high-margin annual revenue. The platform simplifies this by automating the entire administrative workflow—from patient communication and time tracking to generating billing reports formatted for the specific CPT codes needed. **→ Improving Patient Outcomes and Reducing Hospitalizations** Patients use the simple Actuvi mobile app to share health data from home. This continuous connection allows clinical staff to engage patients, collect vital health data, monitor progress between visits and catch potential issues early. This model has been proven to reduce hospital readmissions by as much as 76%. Automated alerts notify the care team, allowing them to intervene with a quick message or call and prevent unnecessary, costly emergency visits. **→ Saving Hours of Administrative Work Every Week** Studies show physicians can spend nearly two hours on administrative work for every one hour with a patient. The Actuvi platform utilizes [AI and automation](https://www.actuvi.com/blog/the-actuvi-ai-agent-the-path-of-least-resistance) that acts as a digital counterpart to the clinic, saving each staff member several hours of administrative work every week by automating patient compliance checks, reminders, alerts, and billing reports. This frees the team from burnout and allows them to focus on care. ### Take the Next Step These measurable results—significant new revenue, better patient outcomes, and greater staff efficiency—create a more secure future for Rural Health Clinics. They lead to a resilient financial foundation, a healthier community, and a sustainable model for growth for years to come. If you are a leader of an RHC facing these familiar challenges, Actuvi offers a clear path forward. A digital clinic can be launched quickly to begin improving both your patient outcomes and your bottom line. Discover how Actuvi can help your clinic navigate these pressures by scheduling a quick demo - [https://www.actuvi.com/book-demo](https://www.actuvi.com/book-demo). ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Medicare RPM Changes 2026 # Everything providers need to know about the 2026 Proposed Medicare Changes for Remote Patient Monitoring ![](https://framerusercontent.com/images/N02znBwFKVertRqqns4EygGmYG0.png?width=1920&height=1080) #### What’s Changing for RPM in 2026? In July 2025, the Centers for Medicare & Medicaid Services (CMS) released its proposed 2026 Medicare Physician Fee Schedule (PFS) rule. Among the most significant updates are changes to the billing codes and requirements for Remote Patient Monitoring (RPM). These changes are designed to make RPM more accessible, flexible, and aligned with real-world clinical practice. Here’s everything you need to know. ### Key Proposed Changes for 2026 _**1\. RPM Device and Data Transmission: Ending the “16-Day Rule”**_ **Current Rule:** To bill for RPM device and data transmission (CPT 99454), providers must collect and transmit data for at least 16 days in a 30-day period. **Proposed Change:** - **New Code (99XX4):** Allows billing for 2–15 days of RPM device and data transmission in a 30-day period - **Revised 99454:** Will now cover 16–30 days of RPM device and data transmission in a 30-day period. **Impact:** Providers can bill for patients who need less frequent monitoring. For example, a patient recovering from surgery who only needs to be monitored twice a month, or a patient on a new medication who benefits from weekly blood pressure checks, would now qualify for RPM billing. This opens RPM to a broader patient population. _**2\. Treatment Management Codes: Lower Time Thresholds**_ **Current Rule:** CPT 99457 covers the first 20 minutes of clinical staff time per month; CPT 99458 covers each additional 20 minutes. **Proposed Change:** - **New Code (99XX5):** Allows billing for 10–20 minutes of RPM management services, reimbursed at about half the rate of the 20-minute code. - **99457 and 99458:** Will keep their current 20-minute thresholds; CMS did not accept the AMA’s proposal to lower these to 11–20 and 10-minute increments. **Impact:** Providers can now bill for shorter—but still meaningful—patient interactions. For example, a 12-minute phone call to review a patient’s blood pressure readings, discuss medication adherence, or respond to an alert from the monitoring device, would now be billable. _**3\. Reimbursement and Policy Notes**_ **Reimbursement Stability and Review:** The new codes are proposed to be reimbursed at rates similar to current codes, but CMS is using outpatient prospective payment system (OPPS) cost data rather than the previous practice expense relative value unit (PE RVU) method. This means reimbursement rates may change in the future as CMS collects more data and adjusts values, and rates for the new codes could be updated after further review. Providers should monitor CMS updates for finalized rates and any future adjustments. [Federal Register – see official rule](https://www.federalregister.gov/documents/2025/07/16/2025-13271/medicare-and-medicaid-programs-cy-2026-payment-policies-under-the-physician-fee-schedule-and-other) **Long-Term Focus:** CMS emphasizes that RPM is a longitudinal (ongoing) service, not a short-term episode. RPM can continue as long as there is a documented medical need. ![](https://framerusercontent.com/images/racGwWXZnato2YhgwjNS5hiyWY.png?width=6000&height=3375) ### What These Changes Mean for Providers _**Expanded Patient Access**_ The new 2–15 day billing option means RPM can be offered to patients who don’t require daily monitoring. This includes patients using GLP-1s for weight loss, those needing weekly weigh-ins, or postoperative patients needing only short-term oversight. _**Increased Operational Efficiency**_ The new 10-minute management code ensures clinical staff are compensated for brief but important interactions. This eliminates the “wasted” time of a 15-minute call that previously went unbilled. _**Financial Sustainability and Growth**_ With more billable options and stable reimbursement, practices can enroll more patients and scale RPM programs with greater confidence. For instance, clinics can now include patients who previously didn’t meet the 16-day threshold, supporting broader adoption of digital health. _**Compliance and Documentation**_ Providers should continue to document medical necessity and patient engagement, as RPM remains a service for ongoing care rather than short-term episodes. #### Frequently Asked Questions **When do these changes take effect?** If finalized, these updates will be effective January 1, 2026. **Do these changes apply to Remote Therapeutic Monitoring (RTM)?** Similar changes are proposed for RTM codes, including new options for shorter monitoring periods and lower time thresholds, but the specific requirements and reimbursement details may differ. **What about reimbursement rates?** CMS is using OPPS cost data to set rates, which means initial reimbursement for the new codes is expected to be similar to current rates, but future adjustments are likely as more data is collected and reviewed. Providers should watch for updates after the codes are in use. ### How to Prepare for 2026 - **Review Your Current RPM Program:** Assess which patients may now be eligible for RPM under the new 2–15 day rule. - **Update Billing Practices:** Train billing staff on the new codes and requirements. - **Document Medical Necessity:** Ensure ongoing documentation supports the need for RPM services. - **Stay Informed:** Submit comments to CMS if you have feedback on the proposed rule before the September 12, 2025 deadline. [Federal Register – submit comments](https://www.federalregister.gov/documents/2025/07/16/2025-13271/medicare-and-medicaid-programs-cy-2026-payment-policies-under-the-physician-fee-schedule-and-other) #### Looking Ahead The proposed 2026 changes to RPM codes are designed to make remote monitoring more practical, flexible, and financially sustainable for providers. By removing outdated barriers and reflecting real-world care patterns, CMS is positioning RPM as a core tool for modern, proactive healthcare. For more information, see the [official CMS proposed rule](https://www.federalregister.gov/documents/2025/07/16/2025-13271/medicare-and-medicaid-programs-cy-2026-payment-policies-under-the-physician-fee-schedule-and-other) or consult with [our billing and compliance experts](https://www.actuvi.com/book-demo) to ensure a smooth transition to the new requirements. If your practice is considering launching remote patient monitoring, now is the right time to get started. Our team can guide you through every step—program design, staff training, billing setup and more—so you can offer RPM confidently and compliantly. [Contact us to learn how you can implement a successful digital care program](https://www.actuvi.com/book-demo) that fits your workflow. ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Digital Care Solutions # How to Build a Successful Digital Monitoring Program with Actuvi ![](https://framerusercontent.com/images/V9fvDtRH0cVJktU9DeJC6VfuzQ.jpg?width=7360&height=4912) Launching a digital care program can seem complex. You need to define goals, build workflows, train staff, and ensure patient engagement. From preventative care to value-based care, Actuvi’s platform and team are second to none in building the best programs that match your specific clinical needs and structures. We work with you every step of the way to design, build, and launch a successful program tailored to your clinic's needs. This guide walks you through our process, showing you how Actuvi does it all for you. ### Phase 1: Strategy & Program Design A successful program starts with a clear strategy. Actuvi works directly with your team to customize the program the way you want. **Defining Your Program Goals.** The first step is a discussion to decide what you want to achieve. Whether your primary outcomes are enhanced patient engagement, specific clinical improvements, or streamlined data collection, we help you clarify these goals. **Profiling Your Target Patient Population.** We guide you in identifying the patients who will engage with the platform. This profile helps us configure the right "monitoring tracks" within Actuvi to manage different patient groups. We'll consider: - The estimated number of patients for initial and ongoing enrollment. - The typical demographics of your intended enrollees, such as age range and insurance mix. - The primary health conditions relevant to your digital health program. **Mapping Your Organizational Structure.** We work with you to plan how the program will fit within your organization. The Actuvi platform is then configured to mirror your practice's structure, with different access levels for admins, site managers, and monitoring personnel. We assist in: - Identifying the key administrative and clinical leads who will be involved. - Listing the clinics that will be participating. - Defining the roles and responsibilities of your staff members. **Establishing Your Program Milestones.** Together, we set clear targets to measure your progress. We help you establish a timeline for onboarding patients and set specific enrollment goals for key intervals, such as one, three, and six months after launch. ### Phase 2: Building and Activating Your Program Once the strategy is set, we handle the technical setup and implementation. **Identifying Monitoring/Therapeutic Areas and Billing Codes.** We work with you to identify the areas your program will focus on, such as Chronic Care, Therapy Management, Post-Surgical Rehab, or Mental Health Support. This determines which billing codes your program will target. **Configuring the Program.** Actuvi provides specific data collection and billing frameworks to support your chosen therapeutic areas. - **Remote Therapeutic Monitoring (RTM):** For patient-reported data in therapy and behavioral health. - **Remote Patient Monitoring (RPM):** For collecting physiological data like blood pressure and weight. - **Advanced Primary Care Management (APCM):** For continuous, value-based primary care management. **Building Your Custom Patient Assessments.** Our team helps you determine what data to collect and then builds the assessments for you. Using our assessment builder, we can create custom questionnaires with various question types, or we can use existing templates. **Establishing Your Patient Onboarding Workflow.** We will help you create an efficient process for patient enrollment. Actuvi provides features like bulk patient import and automated text message invitations to individual patients, and we guide you on the best way to integrate these into your daily workflow. **Comprehensive Staff Training.** Actuvi provides comprehensive training to ensure your team is prepared. We cover everything from patient setup to extracting billing data directly from the platform. Training is delivered through virtual live sessions, which we schedule to accommodate your staff's availability. #### Phase 3: Ongoing Management & Optimization Once your program is live, Actuvi’s platform provides the tools for improving performance over time. **Regularly Review Performance Metrics.** The Actuvi dashboard displays key performance indicators (KPIs) like patient success rates, new unmonitored readings, and total monitoring time, helping you track progress in real-time. **Automated Alerts.** Your care team can set specific alert thresholds within Actuvi. The system then automatically generates alerts for abnormal readings, allowing staff to click directly from the notification to the patient's chart to review the data. **Automated Engagement Tools.** Actuvi automates patient engagement through tools like automated push notifications, reminders for missed tasks, and AI-agent text messaging to keep patients on track. **Flexible Monitoring Plans.** Actuvi’s platform allows you to easily adjust monitoring plans. For each patient, you can adjust notification tolerances and set the frequency of assessments to be daily, weekly, monthly, or one-time. **Utilize Direct Customer Support.** For the quickest and best assistance, your team has direct access to Actuvi's customer support via email and phone. This ensures that any questions or needs related to your program are addressed promptly. ### Habits for Long-Term Success Adopt these behaviors to ensure your program thrives long-term. **Engage in an Ongoing Partnership.** A successful program evolves. Actuvi provides this partnership with ongoing support and scheduled monthly or quarterly check-ins to ensure your program's continued success. **Use All Communication Channels.** Actuvi keeps all interactions in one place. Communicate effectively using the platform’s integrated tools, including secure text messaging with patients, telehealth audio and video calls, internal chat for staff members, and notifications to your entire patient population. **Continuously Refine Your Patient Tracks.** As your program matures, you can refine your monitoring tracks. In Actuvi, an administrator can easily add or remove assessments from a track, and the changes will apply to all patients assigned to it. #### Bonus: What Our Best Customers Do We have noticed that our most successful customers fully embrace the partnership model. They… **Strategically plan their patient enrollment.** Using Actuvi's flexible onboarding tools, they identify specific points in the patient journey, like check-in or check-out, to introduce the program and assign staff to help patients get set up on the app. **Build a staff incentive program.** They often structure incentives for their staff based on successful patient onboarding and sustained engagement. A common approach is to use reimbursement from the initial CPT code for patient education and setup to reward staff members. **Establish clear metrics from day one.** They define their own metrics for what successful staff/patient engagement looks like and set specific enrollment goals for the first one, three, and six months. They then use Actuvi's reporting features to track their progress against this timeline. #### Final Thoughts Building a remote care program is a process that starts with a clear strategy and a solid setup. Over time, you can optimize the program to best fit the needs of your staff and patients. ##### Need a Hand? Actuvi is your partner through the entire process. We provide ongoing support, from collaboratively scheduling your training sessions to regular program reviews. Email us at [info@actuvi.com](mailto:info@actuvi.com). Visit Actuvi.com to book a demo. ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Patient Compliance Importance # Why Patient Compliance Determines Digital Care Program Success ![](https://framerusercontent.com/images/NPWsmKaenXJ4LrujNZUqMjm0fmE.jpg?width=6694&height=4462) Digital health programs promise better outcomes and lower costs. But there's a problem. Most patients don't stick with them. #### Patient Compliance Statistics Research shows that less than half of patients complete all modules in digital health interventions. Even when dealing with life-threatening conditions, 50% of patients become non-adherent to their therapy within six months. A study of heart failure patients using remote monitoring devices revealed striking differences in compliance rates. Patients adhered to weight monitoring 89% of the time. Survey completion (Patient-Reported data) dropped to just 11%. Blood pressure monitoring fell somewhere between 44%. These aren't isolated findings. A systematic review of digital health interventions found that while the average patient completed about 60% of program activities, completion rates varied wildly from as low as 0.5% to as high as 99%. The financial impact is staggering. Poor adherence to digital therapeutics costs the healthcare system billions annually. Hospitals see higher readmission rates when patients abandon their remote monitoring programs. Insurance companies face increased claims when preventive digital interventions fail. #### Why Compliance Matters More Than Technology Non-compliance creates a cascade of problems that ripple through the entire healthcare system. Worsening health conditions occur when patients stop monitoring vital signs or skip medication reminders. Hospital readmission rates climb when early warning systems go unused. Healthcare costs spiral upward as preventable complications develop. Treatment outcomes deteriorate across all patient populations. Healthcare providers understand this. Many hesitate to implement digital programs because they worry about compliance rates before they even start. The fear of poor patient engagement stops promising technologies from reaching those who need them most. #### What Drives Patients Away Research identifies several barriers that kill patient engagement across all demographics and conditions. Technical frustrations plague users daily. Poor app usability leads to immediate abandonment. Patients get tired of manual data entry, slow loading times, and confusing interfaces. Many simply give up after encountering their first technical hurdle. Time commitment becomes a significant burden. Patients view digital tasks as extra work on top of their existing health management routines. Adding another digital layer feels overwhelming. Lack of personalization makes programs feel generic and irrelevant. One-size-fits-all approaches ignore individual patient needs, preferences, and circumstances. Patients quickly recognize when content doesn't apply to their specific situation. Communication gaps leave patients feeling disconnected from their care teams. When digital programs operate in isolation from regular medical care, patients lose trust in the process. They want to know their data matters and their providers are paying attention. #### Actuvi’s Multi-Channel Solution At Actuvi, we've built our platform around a simple truth: different patients respond to different engagement methods. Our approach recognizes that successful patient compliance requires meeting people where they are, not where we want them to be. Automated push notifications serve as the first line of engagement. Our system sends personalized reminders about medications, appointments, and health monitoring tasks directly to patients' phones. AI-powered text messaging reaches patients who don't respond to app notifications. Our AI contacts non-compliant patients through SMS, a channel virtually everyone uses regardless of age or technical ability. Patients can complete assessments and submit health data directly through text messages. This data gets automatically uploaded and charted in the system. Gamification elements tap into patients' natural desire for achievement and progress. Our app lets patients track their health journey through streaks and achievement metrics. This changes the perception of health monitoring from a mundane task to a motivating checklist patients enjoy finishing. Simple, fast interface eliminates the usability problems that drive patients away. Actuvi's app follows a strict rule: patients should complete their health monitoring tasks in under 15 seconds. Patients open the app, submit their data, and get back to their day. This speed reduces the friction that causes people to abandon digital health programs. #### Real-World Impact The multi-channel approach delivers measurable results. Healthcare providers using our platform report compliance rates that consistently exceed industry standards. Our AI-driven text engagement alone has helped partners see more than double the activity from previously non-compliant patients. But technology alone never guarantees success. We've learned that effective digital care programs require several critical elements working together seamlessly. Proactive intervention when patients show signs of disengagement prevents small problems from becoming major compliance failures. Personalized communication that matches individual patient preferences builds trust and sustained engagement. Minimal friction in data collection and submission removes barriers that cause patients to quit. #### How to Improve Patient Compliance Patient compliance will determine whether your digital care program succeeds or fails. Healthcare providers need platforms that meet patients where they are, using the communication channels they prefer and trust. This means combining app-based monitoring with text messaging, gamification with automated reminders, and AI-driven outreach with human oversight. Success requires removing every possible barrier between patients and their care while providing multiple pathways for engagement. The providers who understand this fundamental shift will see their digital programs thrive. Those who continue relying on outdated engagement models will watch their investments fail to deliver promised outcomes. Patient compliance represents the foundation of effective digital care. Get it right, and everything else follows naturally. #### Building a Workflow Designed for Success Digital health programs fail when organizations treat technology as a magical solution. The real work happens before the first patient logs in. During implementation, Actuvi consults on program structure, roles, expectations and the patient onboarding process to ensure staff are put in a position to succeed in the program. Staff get equipped to onboard patients in the best possible way to increase patient compliance. Expectations, benefits and incentives are key to structuring the program for each client. When people are put into a program where they know the expectations and the benefits, they are more likely to participate. The patient onboarding process determines everything that follows. Our implementation process focuses on making sure the staff organization is structured and set up correctly. Staff learn to onboard patients properly, so they hit the key points that drive patient compliance. Organizations that invest time in building solid workflows see their digital programs deliver promised results. Those that skip this foundation work watch expensive platforms fail to change anything meaningful. ##### References 1\. Assessing Patient Adherence to and Engagement with Digital Interventions for Depression in Clinical Trials: Systematic Literature Review - [https://pmc.ncbi.nlm.nih.gov/articles/PMC10457707/](https://pmc.ncbi.nlm.nih.gov/articles/PMC10457707/) 2\. Patient adherence to remote monitoring measures deployed in heart failure management programs - [https://www.jacc.org/doi/10.1016/S0735-1097(23)02676-1](https://www.jacc.org/doi/10.1016/S0735-1097(23)02676-1) 3\. The role of mHealth for improving medication adherence in patients with cardiovascular disease: a systematic review - [https://pmc.ncbi.nlm.nih.gov/articles/PMC5862021/](https://pmc.ncbi.nlm.nih.gov/articles/PMC5862021/) ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Maximize Revenue with Actuvi # How Actuvi Helps Practices Maximize Revenue From Digital Care ![](https://framerusercontent.com/images/hwkQIifOEF9DDAvukR9eTLPo.png?width=1920&height=1080) Digital care services are becoming a growing source of revenue for healthcare practices. The U.S. digital health market size was estimated at USD 81.17 billion in 2023 and is projected to grow at a CAGR of 19.5% from 2024 to 2030. ![](https://framerusercontent.com/images/BOfLM6mg9ZwXRrPSxFQwJR1lik4.png?lossless=1&width=2000&height=1354) _Source – Grand View Research_ Yet, many clinics do not capture the full value of these services. They face issues with managing the programs, ensuring patients participate, and using multiple software systems. This means practices are losing potential revenue, dealing with disparate technology and overcomplicating workflows. Actuvi is a platform built to solve these problems. It helps clinics launch, manage, and grow their digital care programs. Every part of the platform is designed to help a practice get reimbursed for the care it provides. ### How Actuvi Drives Revenue To get the most reimbursement, a practice needs a platform that solves the main challenges of remote care. Actuvi gives clinics the tools they need to maximize their digital care revenue. #### 1\. Improve Patient Compliance Actuvi uses multiple channels to reach patients and encourage them to remain active in their care. Its app enables practices to send automated push notifications to communicate with patients. To further encourage activity, patients can track their progress through success rates, streaks, and achievement metrics, helping them stay active in their care plan. For patients who become non-compliant, Actuvi’s AI contacts them through text messaging to provide reminders or administer assessments. #### 2\. Reduce Operational Costs Some remote care programs can be costly if they require the clinic to manage an inventory of medical devices. This adds expense and makes it harder to grow. Actuvi works with the FDA-approved devices that patients already own and use. The platform is device-agnostic, and the patient mobile app itself meets FDA requirements for Software-as-a-Medical-Device (SaMD). This removes a major expense for the clinic and allows them to scale easily. #### 3\. Integrate with Existing Systems Data from different software systems can be hard to manage, creating extra work for staff. Actuvi offers interoperability by integrating with existing Electronic Health Record (EHR) and Electronic Medical Record (EMR) platforms. The platform also brings together disparate patient data from multiple software, apps and devices onto one dashboard, breaking down traditional data silos. #### 4\. Automation to Maximize Reimbursement The platform organizes and automates the work of a digital care program. It automatically tracks the time clinical staff spend reviewing data and talking with patients. This information is used to create billing reports, making sure all billable time is recorded and claimed. This focus on automation ensures that the practice meets compliance rules for both staff and patients, which helps maximize reimbursement. #### 5\. Add New Revenue Opportunities The Actuvi platform is a center for billable care. Clinics can hold telehealth visits and check-ins directly through the platform. Practices can also use the platform to add new programs like Remote Therapeutic Monitoring (RTM), Remote Patient Monitoring (RPM), or Advanced Primary Care Management (APCM). An RTM or RPM program can add up to $180 per patient, per month. APCM can add between $17 and $110 per patient, per month, depending on the patient's needs. ### The Financial Impact Using these tools can have a significant financial result. The examples below show the potential annual revenue for a practice that adds just 250 patients to digital care programs. | | | | | | --- | --- | --- | --- | | **Program** | **Patients** | **Potential Monthly Revenue (Per Patient)** | **Potential Annual Revenue** | | **RTM / RPM** | 250 | Up to $180 | $540,000 | | **APCM** | 250 | $17 - $110 | $51,000 - $330,000 | Actuvi does the work to help ensure all activities are billable, reducing the burden on staff. ### Our Support Actuvi launches your digital care program. We work with you to build a new, efficient, revenue-generating part of your practice. Our support includes: - **Program Design:** We work with your clinic's leaders to build a custom digital care program that fits your workflow. - **Team Training:** Your clinical, admin, and billing staff receive training on the platform. - **Building Assessments and Tracks:** We help you create and use patient assessments and organize them into monitoring tracks for specific groups of patients. - **Automation:** We set up automated processes for patient notifications, clinical alerts, and billing reports. - **Ongoing Support:** The partnership continues after the launch. We provide technical support and weekly or monthly reports so you can see how your program is performing. Contact our team to build a reimbursement model for your practice. ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## AI Agent for Patient Engagement # The Actuvi AI Agent - The Path of Least Resistance ![](https://framerusercontent.com/images/HFUBcUZwNAAWn4C7cFf6Z8pFPvk.png?width=1920&height=1080) Patient compliance. It's the toughest challenge in remote and digital healthcare. No matter how advanced the care protocol or sophisticated the platform, if patients don't consistently engage, the potential benefits diminish. At Actuvi, tackling this compliance barrier is central to what we do. Our core mission is to maximize patient engagement by making it as simple and convenient as possible, using every effective channel available. To achieve this, we don’t believe in a one-size-fits-all approach. Instead, we utilize a comprehensive suite of technologies to reach patients in the ways most natural to them. This includes user-friendly mobile apps that patients can access on the go, and intuitive web applications for broader accessibility. Our platform seamlessly integrates with a variety of existing health and fitness apps, medical devices, and other software, ensuring that patient data from multiple sources can be consolidated and viewed in one place. This holistic approach simplifies the experience for both patients and providers. The landscape of patient communication, however, is constantly evolving. That’s why one of the newest and most impactful additions to our engagement toolkit is our AI agent. This intelligent agent leverages standard text messaging, a channel familiar to virtually everyone. But it goes far beyond simple notifications. Our AI agent actively engages patients by not only delivering timely reminders but, by enabling them to complete assessments and submit their health data directly through text. This two-way communication via SMS is proving to be a significant factor in boosting interaction. In fact, this method has helped our partners see more than double the activity from patients who were previously minimally compliant. Making it easy for patients to respond, using tools they use every day, is fundamental. When data can be shared with a simple text reply, compliance becomes less of a chore and more of an integrated part of their routine. This, in turn, provides practitioners with more consistent and timely information, allowing for better care management. Solving patient compliance requires a relentless focus on the user experience and a commitment to leveraging the right technologies in the smartest ways. By offering a truly omnichannel platform, now powerfully enhanced with AI-driven text message engagement, Actuvi is dedicated to making remote care more effective and accessible for everyone involved. We are continually working to ensure that practitioners can connect with their patients reliably, and patients can participate in their care effortlessly. ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## APCM FAQs # Frequently Asked Questions About Advanced Primary Care Management (APCM) ![](https://framerusercontent.com/images/GpPZgaSL05dtGHxTjZlMM5rO1ZY.jpg?width=7360&height=4912) This FAQ guide addresses common questions about Advanced Primary Care Management APCM's structure, patient eligibility, service requirements, benefits, and how it compares to other Medicare care management programs. Our aim is to provide clear, straightforward answers to help you understand this value-based care model. ### Understanding APCM #### What is Advanced Primary Care Management (APCM)? [Advanced Primary Care Management (APCM)](https://www.actuvi.com/blog/apcm-guide) is a Medicare program designed to reward primary care providers for delivering proactive, continuous, and patient-centered care. Instead of billing for individual services, practices receive monthly payments. The core idea is to improve chronic disease management, reduce hospitalizations and emergency room visits, and ensure patients get timely support, focusing on early interventions and personalized care plans rather than reactive treatment. #### Which practices can benefit from APCM? Primary care practices participating in Medicare are the primary beneficiaries. Specifically, those looking to: - Enhance care for patients with chronic conditions. - Move towards value-based payment models. - Improve patient outcomes and satisfaction through proactive, coordinated care. - Secure a more predictable monthly revenue stream for comprehensive care services. RHCs and [FQHCs](https://www.actuvi.com/blog/unlocking-new-revenue-for-fqhcs-rtm-on-the-actuvi-platform) can also find APCM a viable model, especially with upcoming changes to other care management billing codes. #### What are the key features of APCM? APCM emphasizes several core components: - **Preventative Focus:** Prioritizes early interventions like health screenings and medication reviews. - **24/7 Access:** Patients can contact their care team anytime for urgent concerns, often via phone or text, potentially reducing ER visits. This can be supported by in-house teams or compliant outsourced vendors. - **Team-Based Care:** A collaborative approach where nurses, care managers, and physicians develop personalized care plans addressing medical, social, and behavioral needs. - **Patient Stratification:** Medicare beneficiaries are categorized into three levels based on health complexity to align resources with patient needs. #### How does APCM differ from Chronic Care Management (CCM)? While both APCM and CCM aim to improve care for patients with chronic conditions, they differ in scope and reimbursement: - **Reimbursement Structure:** CCM primarily focuses on time-based services logged monthly. APCM, on the other hand, offers a broader framework and reimburses for maintaining care availability and comprehensive management, even if a patient doesn't utilize a specific quantum of services each month. - **Scope:** APCM integrates aspects of CCM, TCM, and PCM, and emphasizes 24/7 access more broadly than the typical CCM framework. - **Exclusivity:** Patients enrolled in APCM cannot simultaneously participate in CCM or certain other overlapping Medicare care management programs. #### Patient Eligibility and Care Levels #### Who is eligible for APCM and how are patients stratified? Medicare beneficiaries are eligible. Providers must categorize these patients into three tiers based on health complexity: > **Level 1: Low Complexity** **Patients:** Those with one or fewer chronic conditions (e.g., mild hypertension). **Care Needs:** Basic preventative services, annual wellness visits, medication reviews. **Reimbursement:** $15 per patient per month. > **Level 2: Moderate Complexity** **Patients:** Those with two or more chronic conditions (e.g., diabetes and heart disease). **Care Needs:** Regular monitoring, care plan updates, specialist coordination. **Reimbursement:** $50 per patient per month. > **Level 3: High Complexity** **Patients:** Those with multiple chronic conditions who are also Qualified Medicare Beneficiaries (QMBs), indicating financial hardship. **Care Needs:** Intensive care coordination, social support referrals, frequent follow-ups. **Reimbursement:** $110 per patient per month. Providers can verify QMB status using the HIPAA Eligibility Transaction System (HETS). Level 3 QMB patients are exempt from coinsurance for these services. ### Core Services & Program Requirements #### What core services are included in APCM? APCM integrates several care management components into a unified framework: - **Chronic Care Management (CCM) aspects:** Ongoing support for chronic conditions, symptom monitoring, specialist coordination, and treatment plan updates. - **Transitional Care Management (TCM) elements:** Support after hospital discharges, including timely patient contact (within two days) and follow-up appointments (within seven days). - **Principal Care Management (PCM) principles:** Focused management for single high-risk conditions, potentially involving weekly check-ins. - **Digital Health Tools:** This includes virtual check-ins (brief phone/video consults), remote monitoring (tracking vitals using wearables), and electronic visits (secure messaging for non-urgent issues like prescription refills). #### What are the program requirements for providers to participate in APCM? To qualify for APCM reimbursements, practices must adhere to CMS guidelines: 1. **Patient Consent:** Obtain and document written or electronic consent explaining the program benefits and any potential costs. 2. **Initial Visit:** Conduct an in-person visit if the patient is new or hasn't been seen within three years to establish a baseline care plan. 3. **24/7 Availability:** Ensure patients have a dedicated way (e.g., phone line) to reach a care team member or covering provider at any time. 4. **Care Continuity:** Assign patients to a consistent care team where possible to build trust and understanding. 5. **Comprehensive Care Plans:** Collaboratively develop personalized care plans with patients, including their health goals, and update them quarterly or after significant health changes. 6. **Quality Reporting:** Track and report specified quality metrics to CMS, often through the [Merit-Based Incentive Payment System (MIPS).](https://www.actuvi.com/blog/mastering-mips-quality-measures-an-in-depth-look) #### How does APCM impact the patient experience? APCM is designed to significantly enhance the patient experience by: - Providing more proactive, personalized, and continuous care. - Offering 24/7 access to a care team for urgent needs, increasing peace of mind. - Improving coordination of care, especially for those with multiple chronic conditions or transitioning from hospital stays. - Fostering stronger patient-provider relationships through consistent care teams and collaborative care planning. - Reducing financial barriers for high-needs QMB patients by exempting them from coinsurance for APCM services. ### Implementation and Operations #### How does APCM compare to other programs like TCM in practice? Transitional Care Management (TCM) is typically a one-time, 30-day service focused on a single transition (e.g., hospital to home) with a single payment per event. APCM, while incorporating TCM principles for such transitions, provides ongoing, longitudinal support with monthly payments for continuous care availability and management across various patient needs. > What are the billing codes for APCM? The primary APCM billing codes are: **G0556 (Level 1):** $15/month (low complexity) **G0557 (Level 2):** $50/month (moderate complexity) **G0558 (Level 3):** $110/month (high complexity QMB) Practices should bill once monthly per enrolled patient, regardless of the exact quantity of services used that month, as payment is for service availability. #### What are the implications for Rural Health Clinics (RHCs) and Federally Qualified Health Centers (FQHCs)? APCM can be an important alternative for RHCs and FQHCs, especially as some general care management codes (like G0511) are set to change. Starting July 2025, these clinics will need to use standard CPT codes for many care management services. APCM, particularly its higher reimbursements for Level 3 patients, may offer a financially sustainable model for clinics serving vulnerable and low-income populations. #### How can practices prepare for APCM implementation? 1. **Assess Readiness:** Evaluate existing workflows, current staff capacity for care coordination, and whether your EHR can handle patient stratification, care plan documentation, and quality reporting. 2. **Train Staff:** Educate all care team members on APCM requirements, consent protocols, 24/7 access procedures, emergency response, and collaborative care planning. 3. **Partner with Technology Vendors:** Explore platforms like Actuvi that can provide essential components for managing the program, streamlining data collection from remote monitoring devices, automating reminders, and tracking performance. 4. **Educate Patients:** Use brochures, website information, or direct conversations to explain APCM benefits, how it works, and how to access care, especially after hours. #### How long does it typically take to set up an APCM program? The timeline can vary based on a practice's size, current infrastructure, and staff readiness. It involves planning, potential technology integration, staff training, and developing patient education materials. While some practices might get operational in a few weeks, a more thorough implementation could take up to a couple of months to ensure all systems and processes are robust. ### What are common challenges when implementing APCM and how can they be addressed? 1. **Challenge: Staff Shortages/Burnout** **Solution:** Leverage team-based care effectively. Consider partnerships with third-party care management companies for after-hours calls or data entry, ensuring they comply with CMS guidelines and work under provider supervision. 2. **Challenge: Patient Engagement and Adherence** **Solution:** Clearly communicate program benefits. Use automated reminders for appointments and medication refills. Provide user-friendly digital tools if applicable. 3. **Challenge: Compliance Risks & Documentation** **Solution:** Implement robust documentation protocols. Conduct regular internal audits to ensure care plans are current, consents are properly documented, and all CMS requirements are met. 4. **Challenge: Workflow Integration** **Solution:** Map out new workflows clearly. Invest in staff training and potentially technology that integrates smoothly with existing systems like EHRs. #### What are the typical commitments when starting an APCM program? Practices commit to: - A patient-centered approach with proactive, coordinated care. - Meeting all CMS program requirements, including 24/7 access and comprehensive care planning. - Investing in staff training and adapting clinical workflows. - Potentially adopting or upgrading technology to manage the program effectively. - Ongoing quality reporting and program evaluation. #### What kind of support does a practice need to implement APCM successfully? - Successful implementation often requires: - Strong leadership commitment. - Dedicated staff champions for the program. - Thorough training resources for all team members. - Potentially, external expertise or technology partners to help with workflow redesign, compliance, data management, and billing. - Clear patient education materials. #### Technology, Data, and The Future #### How can technology support an APCM program? Technology is crucial for efficient APCM delivery. Digital health platforms can: - Streamline patient enrollment and consent. - Facilitate patient stratification and care plan management. - Enable remote patient monitoring. - Automate patient reminders and communication. - Provide dashboards for providers to monitor patient compliance, identify abnormal readings, and track health data in real-time. - Assist in care coordination among team members, including integrated outsourced teams. - Automate aspects of billing code allocation and generate reports for quality metrics. #### How is patient data protected under APCM? As with all healthcare services, patient data under APCM must be rigorously protected according to HIPAA regulations. Any technology used, especially for remote monitoring or digital communication, must be HIPAA compliant and ensure the security, privacy, and integrity of patient health information. Practices should have clear policies and safeguards in place. #### What is the outlook for APCM and value-based care? APCM represents a significant step in Medicare's ongoing shift from fee-for-service to [value-based care](https://www.actuvi.com/blog/actuvi-supercharging-value-based-care-for-your-clinic). It incentivizes preventive care, aims to reduce costly hospitalizations, and fosters deeper patient engagement. For practices, success in APCM and similar future initiatives will increasingly depend on robust care coordination processes, effective patient management, and the strategic use of technology to meet CMS requirements while maintaining high-quality care. #### Where can I learn more about APCM (besides this guide)? The most authoritative source for APCM details is the Centers for Medicare & Medicaid Services (CMS) website. Additionally, professional medical associations, healthcare consulting firms specializing in value-based care, and peer-reviewed journals often publish analyses and guidance related to Medicare programs like APCM. ### How Actuvi Can Support Your APCM Implementation Navigating the complexities of Advanced Primary Care Management requires careful planning and robust tools. Actuvi offers a comprehensive digital health platform that can simplify your transition to APCM and help you thrive in this value-based model. Actuvi streamlines essential APCM functions by: 1. **Facilitating Patient Consent:** Automating electronic consent when patients first sign into the app. 2. **Enhancing Care Continuity:** Our "Medical Staff" tab makes it easy to coordinate care among designated staff, even if you integrate outsourced support for 24/7 availability. 3. **Simplifying Care Plans:** We help you build your customized care plans during implementation and provide tools to easily track and monitor progress. 4. **Automating Data & Billing:** Actuvi's dashboard enables real-time health data tracking, helps monitor patient compliance, flags abnormal readings, and can automate the allocation of appropriate billing codes, generating reports to minimize revenue cycle delays. 5. **Supporting Quality Reporting:** Our platform allows you to track any custom data set or clinical indicator, visualizing it in charts for easy evaluation and reporting. 6. **Streamlining Implementation:** Actuvi makes it simple to add APCM capabilities without necessarily requiring changes to your existing EHR. We offer pre-built care tracks (e.g., post-operative, diabetes management), customizable assessments, and population-level notifications. Its analytics tools can identify high-risk patients, enabling timely interventions. Partnering with Actuvi can help your practice efficiently meet CMS requirements, automate workflows, gain actionable insights, and ultimately allow your providers to focus on what matters most: delivering exceptional patient care. **Ready to optimize your practice for APCM?** Learn more and see how Actuvi can help: [https://dub.sh/digitalcare](https://dub.sh/digitalcare) ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Launch Digital Clinic # How to Launch Your Digital Mental Health Clinic with Actuvi ![](https://framerusercontent.com/images/3c5rcC2jly97YczBcisSrbaLBk.png?width=2240&height=1260) If you've ever struggled with the complexities of integrating comprehensive mental health care into your practice while managing patient engagement and administrative burdens, you're not alone. Many clinics find it challenging to effectively monitor patient progress between visits and deliver truly personalized care. We’ve helped multiple mental health clinics get past this — and today, we’re breaking down exactly how you can launch your own digital mental health clinic, streamline your operations, and enhance patient outcomes. ### Why This Guide Exists We developed Actuvi after recognizing a critical gap in mental health care: the period between appointments. Traditional models often leave both clinicians and patients in the dark, making it difficult to track the effectiveness of treatments like CBT or to notice subtle but significant changes in a patient's mental state. When we first implemented a system that integrated measurement-based care and digital engagement tools, we saw a marked improvement in patient adherence and a significant reduction in relapse risks — and our clients did too. This guide shares that proven approach. #### What You’ll Learn Before diving in, here’s what you’ll walk away with: - How to integrate measurement-based care to monitor depression and track CBT effectiveness. - Strategies for leveraging telehealth and digital engagement tools to deliver personalized care plans. - Understanding how a digital clinic platform can help you bill for Telehealth and [Remote Therapeutic Monitoring (RTM)](https://www.actuvi.com/blog/understanding-remote-therapeutic-monitoring-benefits-and-billing) services, increasing revenue. ### Step-by-Step: How to Launch Your Digital Mental Health Clinic #### Step 1: Lay the Foundation with Integrated Measurement-Based Care Lay the groundwork. Before launching your [digital clinic](https://www.actuvi.com/#use-cases), it's essential to establish how you will measure patient progress. Actuvi integrates measurement-based care directly into therapy. This means you can monitor conditions like depression and track the effectiveness of Cognitive Behavioral Therapy (CBT) between visits. Ensure your team is familiar with the selected measurement tools and how they will be administered and reviewed through the platform. > Tip: > > Don't underestimate the importance of standardizing which measurements you'll use for different conditions. Early on, some clinics tried to use too many different scales, which confused staff and patients. Start with a core set of evidence-based measures. #### Step 2: Implement Digital Engagement and Telehealth Capabilities Your digital clinic needs to be more than just a monitoring tool; it must be an engagement hub. - **Personalized Care Plans & Automated Reminders:** Utilize the platform to create and deliver personalized care plans. Actuvi enables automated reminders for medication, appointments, and daily check-ins, which are crucial for maintaining patient engagement and adherence. - **Seamless Telehealth Integration:** Ensure your telehealth solution is integrated within the same platform. This allows patients to easily connect with their care team, schedule appointments, and join sessions without navigating multiple systems. Actuvi provides this [unified experience](https://www.actuvi.com/products/telehealth). **Step 3: Optimize for Remote Therapeutic Monitoring (RTM) and Billing** What often goes wrong here? Many clinics are unaware of or unsure how to bill for new digital services. What separates a good result from a great one is efficiently capturing all billable activities. Actuvi's platform is designed to help you bill for Telehealth and [RTM services](https://www.actuvi.com/products/remote-therapeutic-monitoring) using the appropriate CPT codes. The key is to ensure your staff understands the documentation requirements for these codes. Actuvi’s free mobile app meets FDA requirements for Software-as-Medical Device (SaMD), simplifying the monitoring of non-physiological data required for RTM. Focus on training your team on how the platform automates time tracking and generates billing reports to maximize reimbursements. #### Step 4: Empower Staff and Patients & Streamline Operations A successful digital clinic empowers both patients and staff, leading to better care and operational efficiency. - **For Patients:** They gain a [user-friendly mobile app](https://www.actuvi.com/products/mobile-app) to connect with their care team, schedule, access health data, receive reminders, and join telehealth sessions. This accessibility helps identify changes in daily routines, sleep, and mood, reducing relapse risks. - **For Staff:** Your clinic gets a [digital counterpart](https://www.actuvi.com/products/web-app) to monitor patients, receive alerts, manage staff, and generate billing reports. Staff can review monitoring charts and mental health trends to develop personalized treatment strategies. Actuvi automates reviews and notifications, increasing program compliance. > **Watch out for:** > > - **Information Overload:** While detailed data is good, ensure staff aren't overwhelmed. Use the platform's alert systems to focus on critical changes. > > - **Lack of Patient Onboarding:** Simply giving patients an app isn't enough. Ensure they understand how to use it and why it's beneficial for their care. Actuvi assists in this process. ### FAQs / Common Misunderstandings - **“Can I do this without a dedicated IT team?”** → Yes, Actuvi is designed to be user-friendly and provides the necessary support and training. We handle the tech so you can focus on care. - **“What if my patients aren't tech-savvy?”** → Actuvi's mobile app is designed for ease of use. We also provide guidance on patient onboarding. Many clinics find that even less tech-savvy patients adapt quickly with proper introduction and support, especially when they see the benefits to their care. - **"Is my patient data secure?"** -\> Absolutely. Actuvi is HIPAA compliant and prioritizes data security, employing high standards of data protection. ### Recap + Final Thoughts Launching your digital mental health clinic with Actuvi is a transformative step towards more effective, personalized, and accessible care. It integrates measurement-based care, streamlines telehealth and RTM, and empowers both patients and staff. The first time you implement these digital strategies, it might feel like a significant shift. That’s normal. But over time, as you see increased patient engagement, improved outcomes, and new revenue opportunities, it becomes second nature — and the results speak for themselves. #### Want Help Putting This Into Practice? Need support applying this strategy to your mental health clinic? We’d love to help. [Book a Demo](https://www.actuvi.com/book-demo) with Actuvi’s digital care expert now. ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Remote Therapeutic Monitoring Growth # The Surge in Remote Therapeutic Monitoring: A Market on the Rise ![](https://framerusercontent.com/images/YOdYfrbJgI8JpRdat2YrYsuoBh4.png?width=1920&height=1080) The U.S. Remote Therapeutic Monitoring (RTM) market is not just growing; it's rapidly transforming how healthcare is delivered. Valued at an estimated USD 386.89 million in 2024, projections show a significant leap forward with an expected compound annual growth rate (CAGR) of 17.2% from 2025 to 2030. This growth highlights a clear shift towards more dynamic and patient-focused care. In fact, by 2025, it's anticipated that over 70 million U.S. patients will be using remote patient monitoring services, underscoring the [rapid adoption of these technologies.](https://www.actuvi.com/blog/health-by-numbers-patients-are-counting-but-is-anyone-listening) ![](https://framerusercontent.com/images/YTpNLKcvTF0VYFaRecgTrSlQiEw.png?width=2000&height=1043) _Image source - https://bit.ly/4jI7fcL (Grand View Research)_ ### What's Driving the RTM Boom? Several key factors are fueling this expansion: - **Rising Health Needs:** An increasing number of musculoskeletal disorders, alongside a general rise in chronic conditions (which affect an estimated 6 in 10 adults in the U.S.), are prompting the need for continuous and remote care solutions. - **Tech Advancements:** [Wearable technology and mobile health devices](https://www.actuvi.com/blog/health-by-numbers-patients-are-counting-but-is-anyone-listening) are becoming more sophisticated, user-friendly, and affordable. The global wearable medical device market is projected to show robust growth, with shipments of smartwatches and other health-monitoring wearables increasing significantly each year. These tools accurately track vital health parameters, making remote oversight more effective. - **Telehealth Preference:** Patients and providers are increasingly embracing [telemedicine and telehealth](https://www.actuvi.com/blog/empowering-providers-to-retain-patients-amidst-the-telehealth-revolution). Telehealth utilization saw a dramatic surge, and while it has stabilized, usage remains significantly higher than pre-pandemic levels, with the U.S. telemedicine market expected to continue its strong growth trajectory, potentially reaching over USD 180 billion by 2030. This creates a fertile ground for RTM systems to flourish. - **AI Integration:** Artificial intelligence is enhancing RTM platforms, enabling more precise, efficient, and personalized patient monitoring. AI in the remote patient monitoring market is itself a rapidly expanding segment, projected to grow at a CAGR of over 26%, potentially saving the healthcare industry billions by improving efficiency and outcomes. This is achieved through advanced data analytics and real-time feedback. ### The Clear Advantages of RTM [Remote Therapeutic Monitoring](https://www.actuvi.com/blog/understanding-remote-therapeutic-monitoring-benefits-and-billing) offers substantial benefits: - **Cost Efficiency:** RTM significantly cuts down on frequent in-person visits, hospital readmissions, and emergency care. Some studies on remote monitoring programs have shown potential healthcare cost reductions of up to 52% for specific patient groups, like those with heart failure, by improving medication adherence and enabling timely interventions. Early intervention, made possible by continuous monitoring, can lessen the need for expensive treatments. - **Enhanced Patient Care:** Advanced wearables and sensors provide a constant stream of health data. This includes heart rate, blood pressure, glucose levels, and respiratory function. Integrated with mobile apps and cloud platforms, this data allows for seamless collection, real-time provider access, and better communication. Patients using AI-driven monitoring systems have also shown increased engagement in their own healthcare management. - **Streamlined Workflows:** A key industry trend is the smooth integration of RTM solutions with Electronic Health Records (EHR) and Electronic Medical Records (EMR). This gives healthcare providers instant access to real-time patient data, leading to more accurate diagnoses and tailored treatment plans. ### The Future is Integrated and Virtual The COVID-19 pandemic accelerated the move towards virtual healthcare. RTM systems are set to boost telemedicine by delivering continuous patient data for remote consultations. This empowers healthcare professionals to make better-informed decisions based on up-to-the-minute health metrics. As telemedicine continues to evolve—with hybrid care models combining virtual and in-person visits becoming more popular—RTM will be central to future virtual healthcare delivery. ### Actuvi: Powering Your RTM Success from Start to Finish The rise of RTM presents a significant opportunity, and Actuvi is built to help your practice capitalize on it effectively. We understand that a [successful RTM program](https://www.actuvi.com/blog/remote-therapeutic-monitoring) requires more than just basic software; it needs a comprehensive, integrated solution. That’s precisely what Actuvi delivers for practices venturing into or [scaling their Remote Therapeutic Monitoring services.](https://www.actuvi.com/blog/scaling-your-practice-for-the-future-of-digital-healthcare) Actuvi’s RTM program provides a fully integrated digital solution, supporting the entire RTM lifecycle for various therapeutic areas, including Musculoskeletal, Respiratory, and Cognitive Behavioral Therapy. Here’s how Actuvi specifically enables your RTM services: **Comprehensive Program Setup & Customization:** We don't offer a one-size-fits-all solution. Actuvi helps you build your custom RTM monitoring programs and organization on our platform. This includes guiding you in creating specific patient tracks and assessments tailored to non-physiological data collection, such as patient-reported outcomes, medication adherence, therapy progress, and pain levels. **Patient Engagement and Adherence:** Patients use Actuvi's free, user-friendly mobile app (which meets FDA requirements for Software-as-a-Medical Device) to self-report data easily. Our platform facilitates enhanced patient engagement through automated reminders, daily monitoring notifications, and direct communication tools to improve adherence to prescribed therapy and exercise protocols. **Seamless Data Collection & Monitoring:** Actuvi allows for the consistent collection of patient-reported experiences and therapeutic data. Providers can monitor patient adherence to rehabilitation plans, assess mobility or therapeutic progress (like range of motion for physical therapy), and track responses to treatment plans in real-time. **Automated Clinical & Operational Efficiency:** Our system automates crucial back-office operations. It notifies your care team of patient health irregularities or significant updates, automates exercise tracking, and streamlines workflows. This reduces manual documentation time and allows your staff to focus on patient care. **Integrated Billing & Revenue Optimization:** Actuvi simplifies the complexities of RTM billing. The platform is designed to help you unlock new reimbursement opportunities through RTM billing codes (like CPT codes 98975, 98976, 98977, 98978, 98980, and 98981). We automate the tracking of billable interactions, time tracking, and provide the necessary reporting outputs to maximize RTM reimbursement. **Support for Diverse Clinic Needs:** Actuvi's RTM solutions are versatile, catering to a wide range of practices: 1) [Pain Management Clinics:](https://www.actuvi.com/blog/how-actuvi-empowers-pain-clinics-with-rtm) Effectively monitor patients' pain levels, their response to therapies, and adherence to medication plans through custom assessments. 2) Clinics Offering Cognitive Behavioral Therapy (CBT): Utilize RTM to monitor patient engagement with CBT programs and track therapeutic progress through patient-reported outcomes. 3) Orthopedic and Physical Therapy Clinics: Streamline post-operative care, monitor musculoskeletal rehabilitation progress, assign custom exercise protocols, and track patient adherence and functional improvements. 4) Respiratory Clinics: Implement monitoring for respiratory conditions, tracking patient-reported symptoms and adherence to treatment regimens. 5) [Primary Care and Specialist Clinics:](https://www.actuvi.com/blog/how-actuvi-helps-primary-care-clinics-deliver-better-scalable-care) Leverage Actuvi’s flexible platform to implement RTM for various conditions that benefit from ongoing therapeutic data monitoring and patient support. The RTM market is expanding. Actuvi provides the robust platform, customization tools, and dedicated support to ensure your RTM program is not only compliant and efficient but also a valuable extension of your patient care model, helping you improve outcomes and grow your practice. ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Health Data Tracking Insights # Health By Numbers - Patients Are Counting, But Is Anyone Listening ![](https://framerusercontent.com/images/35zPhalTleb3XKIlFxxCjLEClQ.png?width=7000&height=3938) We measure things. It’s a basic human instinct, perhaps. How far we walk, how much we sleep, what we weigh. Technology now makes this incredibly easy, putting sophisticated tracking tools right into our phones and onto our wrists. Consequently, people are monitoring their own health in ways that were unthinkable just a generation ago, generating vast streams of personal data day in and day out. A research paper by Gimpel, Nißen, and Görlitz, titled " [Quantifying the Quantified Self](https://www.researchgate.net/publication/260597252_Quantifying_the_Quantified_Self_A_Study_on_the_Motivations_of_Patients_to_Track_Their_Own_Health)," delved into this growing phenomenon. They studied the burgeoning community of individuals voluntarily tracking their health data, a movement often coalescing around the simple but powerful idea of achieving "self-knowledge through numbers." People possess an innate curiosity and desire to understand their own bodies and lives better, and they are leveraging the data they generate every day to do so. This shift towards patient-driven data generation represents a significant evolution in how individuals engage with their own health and wellness. ### The Rise of Self-Knowledge Through Numbers Millions are actively generating data, meticulously logging details about their physical activity, sleep patterns, heart rate fluctuations, nutritional intake, chronic symptoms, pain levels, medication adherence, and more. Why invest the time and effort? The Gimpel study identified several key underlying drivers, a "Five-Factor-Framework," shedding light on the diverse motivations fueling this self-tracking movement. - **Making it Fun (Self-Entertainment)** For some, the act of tracking is inherently enjoyable. They find pleasure in engaging with the data, the apps, and the devices themselves. It can feel like a game or a personal puzzle, exploring the numbers and statistics related to their own lives. The researchers noted this "pleasure-bringing" aspect, where the process of tracking becomes a rewarding activity in itself, sometimes leading to a state of flow where individuals lose track of time while immersed in monitoring and analysis. - **Finding Your Place (Self-Association)** Self-tracking isn't always a solitary pursuit. Social dimensions play a significant role. Individuals are often motivated by the prospect of comparing their results and progress with others, understanding where they fit within a community, or sharing their experiences and insights to help or inspire peers. This motivation, termed "Self-association,” reflects a need to understand one's individuality within a broader social or health context. Platforms facilitating comparison or sharing tap into this fundamental driver. - **Taking Control (Self-Design)** A powerful motivator for many self-trackers is the pursuit of optimization and control. They use the data they collect to actively manage and improve aspects of their health, fitness, or overall well-being. Whether it's fine-tuning a workout routine, identifying dietary triggers, or adjusting habits to enhance sleep quality, the goal is tangible self-improvement driven by data-informed decisions. This "Self-design" impulse reflects a desire to take responsibility and proactively shape one's own life outcomes. - **Staying on Track (Self-Discipline)** Numbers provide clear, objective feedback, which can be highly motivating. Tracking progress towards a goal – whether weight loss, increased activity, or better symptom management – makes achievements visible and reinforces positive behaviors. The data serves as a tool for self-accountability, facilitating discipline and making it easier to stay committed to a plan. The Gimpel study connected this factor to the satisfaction derived from working towards and achieving personal goals. - **Finding Answers (Self-Healing)** For individuals managing chronic health conditions, self-tracking often arises from necessity. It becomes a critical tool for monitoring symptoms, identifying patterns or triggers, assessing treatment effectiveness, and communicating more effectively with healthcare providers. Sometimes, this "Self-healing" motivation stems from a desire for greater independence from traditional medical treatments or a proactive quest for personalized solutions when standard approaches have proven insufficient. It reflects an increased health awareness and a demand for individualized care. Whatever the specific combination of reasons driving an individual, the overarching reality is undeniable: patients are proactively collecting vast quantities of potentially valuable personal health information on a continuous basis. ### The Problem of Scattered Knowledge Here lies the paradox, a significant inefficiency in our current system. Patients possess incredibly detailed, continuous streams of data about their health – information captured via fitness apps, glucose monitors, blood pressure cuffs, symptom-tracking apps, and countless other digital tools. Yet, this potential treasure trove of information often fails to reach the clinical setting where it could arguably provide the most benefit for diagnosis, treatment, and ongoing management. There’s rarely a unified dashboard, no easy mechanism to visualize the complete picture or understand the interplay between different health metrics. This fragmentation severely limits the potential utility of the data being collected. Furthermore, presenting raw, uncontextualized data can be more confusing or anxiety-provoking than helpful. A single high blood pressure reading, viewed in isolation, might cause unnecessary alarm, while a subtle but persistent negative trend – perhaps a gradual decline in sleep quality over weeks – gets lost in the noise of daily fluctuations. Patients are frequently left grappling with their numbers, asking themselves, "Is this value normal? Should this pattern concern me? What action, if any, should I take?" As the Gimpel, Nißen, and Görlitz paper astutely observed, the crucial technological and procedural links required to connect this wealth of patient-generated data with the information systems predominantly used by physicians remained largely unbuilt, leaving a critical gap in the care continuum. ### Why Doctors Often Fly Blind Clinicians operate within their own complex technological ecosystems, primarily centered around Electronic Health Records (EHRs). These systems are indispensable tools for managing patient demographics, visit notes, medication lists, lab results, and clinical orders. They are the official record, the system of truth for clinical encounters. However, the fundamental architecture of most EHRs was established before the explosion of consumer health technology; they weren’t inherently designed to seamlessly ingest, integrate, and interpret the constant, varied, and often unstructured data streams emanating from the plethora of devices and apps patients use in their daily lives. Integrating data from dozens of different consumer platforms into a single, coherent view within a clinical EHR presents significant technical challenges. Issues surrounding data standards, API compatibility, security protocols, and data formatting abound. But the hurdles extend beyond pure technology. Existing clinical workflows are typically built around scheduled appointments and episodic data collection. There often isn't a clear, established process for routinely reviewing continuous patient-generated data, determining clinical significance, managing alerts, or incorporating these insights into treatment plans efficiently. Without systematic approaches and appropriate tools, this influx of data risks becoming an overwhelming burden – data overload – rather than an actionable asset for already time-constrained clinical teams. The direct consequence of this disconnect is a substantial missed opportunity. Motivated patients are actively engaged in monitoring aspects of their health, while their dedicated clinicians often make critical assessments and decisions based on limited, episodic data points gathered during brief office visits. The rich, longitudinal context provided by the patient's daily data – patterns, trends, responses to treatment outside the clinic walls – frequently remains unseen and untapped. ### The Unshakeable Foundation of Trust It's a fascinating dynamic: even as health technology proliferates and patients have unprecedented access to medical information online, the cornerstone of healthcare decision-making for most individuals remains the trusting relationship they have with their physician or primary care provider. Advice, interpretation, and guidance received from that known, trusted professional source carry a level of credibility and influence that algorithms and app notifications typically cannot replicate. Indeed, patients who diligently track their health data often aren't seeking to circumvent their doctors; rather, they are frequently looking for their clinician's expert input on the very data they are collecting. They crave context and interpretation: "Based on my history, is this reading concerning?" "What does this trend suggest about my treatment?" "What adjustments should I consider based on these patterns?" They value the physician’s ability to synthesize this personal data with broader medical knowledge and their specific health profile. This powerful combination – the patient's proactive engagement and data collection, amplified by the clinician's expertise and the patient's inherent trust – represents an enormous, yet largely underleveraged, asset in modern healthcare. Imagine the potential for improved diagnostic accuracy, personalized treatment adjustments, and preventative care if clinicians could readily access and interpret relevant trends emerging from a patient's daily life, seamlessly supplementing the information gathered during traditional appointments. ### Connecting the Worlds: The Need for a Bridge To fully unlock this potential and move towards a more proactive, informed model of care, we need effective bridges. We need robust mechanisms to connect the rapidly expanding world of patient self-monitoring with the established world of clinical practice. These bridges cannot simply be passive data conduits dumping raw numbers onto clinicians; they must be intelligent systems that facilitate data organization, contextualization, secure transmission, and meaningful integration into the daily workflow of care teams. This necessitates platforms specifically architected for this purpose – systems designed to aggregate data from diverse, often incompatible, sources, present this information in a clear, clinically relevant format, and integrate smoothly with existing tools like EHRs. [Actuvi](https://actuvi.com/) is built precisely with this bridging function in mind: striving to dismantle the data silos and create a unified, secure digital environment where patient-generated insights and professional clinical oversight can effectively converge. ### From Information to Insight: Making Data Actionable Simply bringing disparate data streams together into one location, while a necessary first step, is insufficient on its own. The true value emerges when this aggregated information becomes clinically actionable, informing decisions and improving care delivery. An integrated system empowers care teams to leverage patient-generated data far more strategically and efficiently. Clinicians possess a crucial understanding of individual patient context – their history, comorbidities, lifestyle, and treatment goals. Using an appropriate platform, they can translate this knowledge into personalized monitoring parameters. They can establish specific, individualized thresholds for key metrics that matter for that patient, defining what constitutes a normal, borderline, or concerning range for that unique individual's blood pressure, glucose variability, activity patterns, weight fluctuations, or self-reported symptoms like pain or mood. The system can then function as an intelligent monitoring assistant. Rather than requiring clinicians to manually sift through continuous streams of raw data, it can automatically analyze the incoming information against these physician-defined parameters. When a reading or trend significantly deviates from the personalized thresholds, the platform can generate a timely, targeted alert for the designated clinical staff. This approach filters the noise, highlighting potentially significant events that warrant clinical attention and transforming passive data logging into a proactive, manageable monitoring strategy. Patients, too, benefit significantly from this contextualization. Within the platform, they see their own tracked data presented alongside the specific targets and thresholds set by their trusted doctor. This provides vital context, helping them understand the significance of their readings, track their progress against clinically relevant goals, and feel more empowered and engaged in managing their health journey. Knowing their efforts are visible, interpreted, and directly connected to their formal care plan fosters adherence and strengthens the patient-provider partnership. ### The Actuvi Way: Integrated, Simple, Secure Care Facilitating this sophisticated yet seamless model of connected care demands robust, intuitive, and secure tools designed for the specific needs of both patients and healthcare providers. [Actuvi](https://actuvi.com/) provides a comprehensive, all-in-one digital health platform engineered to serve as this vital digital bridge, effectively creating a functional and user-friendly digital extension of the physical clinic. Actuvi achieves its goal by actively integrating data from a multitude of sources. This includes pulling information from popular consumer health and fitness platforms like Apple Health and Google Fit, connecting with medical devices, and enabling the collection of crucial patient-reported outcomes (PROMs) and experiences (PREMs) through customizable assessments and surveys delivered directly within the platform. This multi-source aggregation directly tackles the pervasive problem of fragmented health information. For patients, Actuvi offers a dedicated mobile application that serves as their central hub. Here, they can easily view their consolidated health data, engage in secure, HIPAA-compliant messaging with their care team, access personalized elements of their care plan, and receive automated reminders for medications, appointments, or assigned monitoring tasks. For clinicians and their staff, the platform provides a suite of tools including integrated telehealth capabilities for virtual visits, secure communication channels, the ability to create and assign customized monitoring protocols (supporting billable services like Remote Patient Monitoring (RPM) and Remote Therapeutic Monitoring (RTM), which can introduce valuable new revenue streams for the practice ), and the system for receiving automated alerts based on the personalized parameters they establish. Underpinning these features, the [Actuvi](https://actuvi.com/) platform is architected with interoperability as a key consideration, designed to integrate smoothly with existing Electronic Health Record (EHR) systems to ensure data flows effectively within the broader health IT infrastructure. Furthermore, robust data security measures and strict adherence to HIPAA compliance standards are fundamental priorities, safeguarding sensitive patient information and maintaining trust. The platform is also built to streamline clinical workflows through automation and intuitive design, and it is inherently scalable, capable of adapting to the evolving needs and growth of practices ranging from small clinics to larger health systems. ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## MIPS Quality Measures Guide # Mastering MIPS Quality Measures: An In-Depth Look ![](https://framerusercontent.com/images/0lUIocMmwH2uF6YqGIZqUTmn1Q4.jpeg?width=1800&height=1318) For healthcare providers, mastering the Merit-based Incentive Payment System (MIPS) Quality category is not merely a regulatory requirement—it's a vital pathway to demonstrating value, optimizing revenue, and ensuring high-quality patient care. As a key part of your total MIPS score, understanding and effectively reporting Quality Measures is crucial. This comprehensive guide simplifies the complexity, offering clear insights and actionable strategies to help you navigate, select, and successfully report MIPS Quality Measures. ### What Exactly Are MIPS Quality Measures? MIPS Quality Measures are specific actions or outcomes related to patient care that CMS uses to assess the quality of services provided by MIPS-eligible clinicians and groups. They are standardized metrics designed to evaluate how effectively providers deliver care across areas such as preventive care, chronic disease management, patient safety, and patient experience. CMS maintains a detailed list of approved Quality Measures each year. The measures cover a broad range of clinical topics and are developed by various organizations, including medical societies, quality improvement groups, and the Centers for Medicare & Medicaid Services (CMS) itself. #### Where Can MIPS Participants Access the List of MIPS Quality Measures? The primary source for the complete list of MIPS Quality Measures is the [CMS Quality Payment Program](https://qpp.cms.gov/resources/document/270ad8af-591f-4e4b-86b1-9c387be4880b) website. CMS publishes the official MIPS Quality Measures specifications, including detailed information on each measure's denominator, numerator, exclusions, and reporting requirements. You can usually find the list by navigating to the QPP website and looking for resources related to the current performance year. The measures are typically available in downloadable formats, such as specification documents or spreadsheets, which include the full details. ![](https://framerusercontent.com/images/WqUSLjrkv9YMAP9q51dph6GFBQk.png?width=1654&height=1148) _(A screenshot containing "MIPS Quality Measures." The file is available for download here -_ [_https://qpp.cms.gov/resources/document/270ad8af-591f-4e4b-86b1-9c387be4880b_](https://qpp.cms.gov/resources/document/270ad8af-591f-4e4b-86b1-9c387be4880b) _)_ #### Understanding Specialty Measure Sets and Their Role in Categorizing MIPS Quality Measures Specialty Measure Sets are tailored lists of MIPS Quality Measures relevant to specific medical specialties. CMS develops these sets to help clinicians in fields like Cardiology, Dermatology, or Family Medicine identify measures that align with their practice and patient population. These sets organize the broader list of MIPS Quality Measures by specialty, such as Oncology or Orthopedics. While clinicians are not required to report only from their specialty set, these sets serve as a useful starting point for selecting relevant measures. They simplify the process by presenting a focused list of options. Note that some specialty sets may include more measures than others, reflecting the range of quality metrics in that field. While specialty measure sets are helpful, your best measure selection might include options outside your set. You are not limited to reporting only from your specialty set, and measures from other areas may better fit your patient population or clinical workflows. Reviewing the complete list of available measures, beyond your specialty set, is recommended to find those where your practice can perform best. **Measure Count by Specialty Measure Set** ![](https://framerusercontent.com/images/cFom4iknwSE1XT0KVuV3toriI.png?width=1756&height=1296) #### Exploring the Various Submission Methods for MIPS Quality Measures CMS offers several options for reporting Quality Measure data, providing flexibility for practices of different sizes and types. The primary submission methods include: - **EHR (Electronic Health Record):** If your certified EHR technology supports electronic Clinical Quality Measures (eCQMs), you can generate and submit data directly from your EHR. This method relies on structured data mapped to specific measure criteria. - **Qualified Registry:** Approved third-party organizations collect and submit MIPS data on your behalf. Registries often support a wider range of measures, including MIPS CQMs, which may not be available as eCQMs in your EHR. They can pull data from various sources, like EHRs and practice management systems. - **Qualified Clinical Data Registry (QCDR):** Similar to registries but focused on specific specialties or conditions. QCDRs report MIPS measures and custom measures approved by CMS for their focus area. - **Claims:** Small practices (15 or fewer clinicians) can report measures on Medicare Part B claims using CPT II codes or G-codes. This method is limited in measure options and scoring potential due to less detailed data. - **CMS Web Interface:** Used by large groups and Accountable Care Organizations (ACOs) that registered for it, this method involves reporting specific measures on a sample of Medicare patients. It is being phased out. - **CAHPS for MIPS:** A survey option for groups of 2+ clinicians to report patient experience measures. Choosing the right submission method impacts which measures you can report and how you collect data. It depends on factors like practice size, EHR capabilities, and desired analytics support. Some methods, like Qualified Registries and QCDRs, support more measures, including specialty-specific ones, offering better performance potential. CMS allows multiple submission methods and uses the one that results in the highest Quality score. #### Understanding Collection Types and Their Impact on Data While submission methods refer to how you send data to CMS (EHR, Registry, etc.), collection types are the technical standards and data formats required for a measure. They define the rules for the data itself, tied to the submission method. Each submission method uses one or more collection types: - **EHR Submission:** Uses eCQMs, requiring structured data in your EHR, like QRDA files. - **Registry Submission:** Uses MIPS CQMs, which can pull data from a broader range of sources, offering flexibility. - **Claims Submission:** Relies on claims collection types, using CPT II or G-codes in billing data. The collection type dictates what data in your systems can be used. For example, an eCQM might need data from a specific EHR field, while a registry CQM can use different fields or integrated systems. Understanding collection types is key to capturing data accurately. ![](https://framerusercontent.com/images/J11pTMXeqnuM5FahHYZ2fvvDbR4.png?width=1746&height=882) _(Measure count in each collection type)_ ### How Are Denominators Determined for MIPS Quality Measures? The denominator for a MIPS Quality Measure represents the eligible patient population or care instances included in the measure’s calculation. The measure’s specifications outline the denominator criteria, defining the initial pool for the numerator. Denominator criteria typically narrow the eligible group with factors like: - **Age:** E.g., “Patients aged 18 years and older.” - **Demographics:** E.g., “Female patients aged 65+.” - **Timeframe/Encounter:** E.g., “Patients aged 6 months+ seen between October 1 and March 31.” - **Clinical Conditions:** E.g., “Patients aged 18-75 with diabetes.” - **Multiple Factors:** E.g., “Patients 18+ with coronary artery disease and diabetes or a BMI outside normal range.” - **Procedures:** E.g., “Reports for procedures using fluoroscopy documenting radiation exposure.” - **Treatments/Events:** E.g., “Patients with cancer receiving chemotherapy or radiation.” Calculating the denominator accurately means identifying all encounters meeting these criteria. Broad criteria create larger denominators; narrow ones reduce them. You need at least 20 cases to be scored against the benchmark. ### How Are Numerators Determined for MIPS Quality Measures? The numerator is the subset of the denominator where the desired clinical action or outcome occurred, showing your quality performance. The measure’s specifications define the numerator criteria, like an intervention performed or outcome achieved. For example, in a diabetes measure, the denominator might be “Patients 18-75 with diabetes,” and the numerator is “Patients who had an A1c test.” Calculating the numerator involves tracking which denominator cases met the criteria, requiring clear documentation. Timing depends on the measure’s case unit: - **Patient/Period Units:** The action can occur anytime in the period (often a year), allowing flexibility. - **Encounter/Procedure Units:** The action must happen during or soon after the event (e.g., within 7 days of discharge). Denominator exclusions (e.g., medical contraindications) and exceptions (e.g., patient refusal) adjust counts. Accurately tracking these ensures correct performance rates. #### How Benchmarks Inform Your Performance Score in MIPS Quality Measures Benchmarks are critical for scoring MIPS Quality Measures. CMS compares your performance rate to historical data from other MIPS participants who reported the same measure and collection type. Benchmarks are specific to each measure and collection type, divided into deciles. Your performance rate earns 1-10 points based on the decile it falls into: - **3-10 points:** For meeting or exceeding the 3rd decile. - **1-2 points:** For lower performance but meeting data completeness and case minimum. - **0 points:** For missing data completeness or benchmarks. High benchmarks mean a measure is widely achieved, requiring top performance for high points. Lower benchmarks suggest a tougher measure, where modest results can score well. Understanding benchmarks helps set realistic goals. For example: - **Measure A:** 3rd decile is 92%, 10th is 100%. A 95% rate might earn 5-7 points; 99% could hit 9-10. - **Measure B:** 3rd decile is 25%, 10th is 80%. A 40% rate might earn 5-6 points; 75% could hit 9-10. Benchmarks reflect how you compare to peers, not a perfect standard. #### Additional Factors CMS Uses to Score Your MIPS Quality Performance Beyond benchmarks, CMS considers: - **Data Completeness:** Report 75% of eligible cases to earn more than 1-2 points. - **Case Minimum:** 20+ cases per measure for full scoring. - **Topped-Out Measures:** High-performing measures may cap at 7 points. - **Measure Type:** Outcome and high-priority measures (e.g., patient safety) earn bonuses. - **Extra Measures:** Reporting beyond six measures boosts your score, up to 100 points. - **Bonus Points:** Earned for electronic reporting or high-priority measures, with caps. Your Quality score combines achievement points (from benchmarks and rules) and bonuses, capped at 100 points, before weighting in your MIPS score. ### Understanding the Reporting Burden Associated with Different MIPS Quality Measures The “burden” of a measure refers to the effort, resources, and workflow changes needed to collect and report data. Burden varies by: - **Data Access:** Measures needing data from multiple systems or manual abstraction are harder. - **Workflow:** Measures requiring new documentation steps add work. - **Documentation:** Strict requirements for specific notes or codes increase effort. - **Patient Volume:** Measures with many eligible patients mean more tracking. - **Complexity:** Measures with detailed rules or timing are tougher. ![](https://framerusercontent.com/images/kbMfg1A0uBiV0AsFeCtKoux8.png?width=1764&height=986) Some measures are low-burden, like those aligned with guidelines, inverse measures (e.g., avoiding unnecessary tests), or outcome measures if you already collect the data. Evaluate burden to ensure feasibility. ### Examining the Documentation Requirements for MIPS Quality Measures Documentation is a key part of measure burden. Measures often require specific notes, codes, or data fields to meet criteria. For example: - Counseling measures may need details on topic, time, and patient response. - Shared decision-making measures require notes on alternatives, risks, and preferences. - Claims reporting needs CPT II or G-codes on bills. Documentation varies by submission method: - **Claims:** Needs specific codes, with lighter note-taking but strict coding. - **EHR (eCQMs):** Requires structured data in specific fields, which can disrupt workflows if misaligned. - **Registry/QCDR:** More flexible, pulling from broader data sources, easing clinician burden. Precise documentation ensures cases count. Use templates or training to stay consistent. ### The Role of a Measure Steward for MIPS Quality Measures A measure steward is an organization—like a medical society, quality group, or CMS—that develops, maintains, and updates a MIPS Quality Measure. Stewards ensure measures reflect current clinical evidence, handling: - Writing clear specifications (denominator, numerator, etc.). - Testing measures for accuracy and feasibility. - Updating measures based on new evidence or feedback. - Providing guidance via FAQs or guides. Knowing the steward can boost confidence in a measure’s relevance. #### The Evidence Base Used by Measure Stewards to Create MIPS Quality Measures Stewards base measures on strong evidence, including: - **Clinical Guidelines:** Expert recommendations from medical groups. - **Research:** Peer-reviewed studies, like trials or reviews. - **Expert Consensus:** Clinician agreement when evidence is limited. - **Performance Data:** Past MIPS data to assess feasibility. - **Stakeholder Input:** Feedback from providers and patients. Measure specs cite this evidence, showing why the measure matters for quality care. #### Categorizing MIPS Quality Measures: Understanding the Different Types MIPS Quality Measures are grouped by focus: - **Process Measures:** Did you perform a recommended action? (e.g., ordering a screening) - **Outcome Measures:** Did care improve health? (e.g., controlled blood pressure) - **Intermediate Outcome Measures:** Short-term results (e.g., A1c levels) - **Patient-Reported Outcome Measures (PROMs):** Patient feedback on pain or function. - **Efficiency Measures:** Avoiding wasteful care (e.g., unnecessary imaging) - **Structure Measures:** Systems in place (e.g., EHR reminders) - **Patient Engagement/Experience Measures:** Satisfaction or communication feedback. Outcome and high-priority measures carry more weight, so prioritize them. ### How Are MIPS Quality Measures Scored? The Quality category is typically 30% of your MIPS score. Your score comes from: - **Performance Rate:** Numerator ÷ Denominator × 100, compared to benchmarks. - **Data Completeness:** Report 75% of cases for full points. - **Case Minimum:** 20+ cases per measure. - **Topped-Out Measures:** May cap at 7 points. - **Measure Type:** Outcome/high-priority measures add points. - **Bonuses:** For electronic reporting or extra measures. Your Quality score (up to 100 points) combines measure points and bonuses, impacting your Medicare payments. #### How to Strategically Choose the Right MIPS Quality Measures Picking the best measures maximizes your score: 1. **Confirm Eligibility:** Individual or group reporting? 2. **Choose a Method:** EHR, Registry, etc., to know available measures. 3. **Match Your Practice:** Pick measures for your patients and services. 4. **Prioritize High-Value:** Focus on outcome or high-priority measures. 5. **Check Data:** Ensure you can capture needed data easily. 6. **Review Past Scores:** Build on strengths from prior years. 7. **Study Benchmarks:** Understand national performance levels. 8. **Report Six+:** Include at least one outcome/high-priority measure. Strategic choices align reporting with your quality goals. #### Addressing Common Challenges in Reporting MIPS Quality Measures MIPS reporting can be tough: - **Data Issues:** Inconsistent or hard-to-pull data. - **Complex Specs:** Detailed denominator or exclusion rules. - **Completeness:** Tracking 75% of cases all year. - **Annual Updates:** New measures or rules each year. - **Workflow:** Adding data capture steps. - **Measure Choice:** Picking relevant, high-scoring measures. - **Tech Issues:** Submission portal glitches. - **Tracking:** Monitoring performance in real-time. Clear processes and tech partners help tackle these. ### How Can Actuvi Help with MIPS Quality Reporting? Navigating MIPS Quality reporting doesn’t have to be a burden. Actuvi offers solutions to simplify and optimize your MIPS process, letting you focus on patient care. Our expertise and technology help you: - **Ensure Data Completeness:** We capture data from EHRs, software, devices, and health apps to meet completeness requirements. - **Incorporate Patient-Reported Data:** Our app collects Patient-Reported Outcome Measures (PROMs) and Experience Measures (PREMs), capturing patient perspectives for key measures. - **Integrate with Workflow:** We fit into your clinical routines, making data capture efficient without disrupting care. - **Streamline Data Management:** We extract, validate, and aggregate data for CMS submission, reducing errors. Partnering with Actuvi gives you the tools and expertise to approach MIPS confidently, maximizing your score and minimizing administrative burden while supporting quality care. ### Putting It All Together Successfully navigating MIPS Quality Measures is vital for optimizing your MIPS score, securing Medicare payments, and showcasing your dedication to exceptional care. This guide provides a detailed look at measures, from their definition and types to calculating denominators and numerators, scoring factors, and common challenges. By leveraging this knowledge, you can make informed decisions about measure selection and reporting. Actuvi is here to help. Our technology simplifies the process, ensuring data completeness, capturing patient-reported data via our app, and integrating with your workflow. We help you maximize your MIPS Quality score and demonstrate the value of your care. Don’t let MIPS reporting be a source of stress or missed opportunities. Contact Actuvi for a personalized consultation to streamline your reporting, overcome challenges, and achieve your MIPS goals while supporting continuous quality improvement. ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Pain Clinic Strategies # Effective Pain Clinic Visit: Strategies for Clinicians ![](https://framerusercontent.com/images/qmnmfWZcfiEYQLqsltooOi1L5Gk.jpg?width=5702&height=2900) Effectively managing patients with complex pain conditions requires a structured approach that goes beyond symptom palliation. Refining our consultation process and leveraging appropriate tools can enhance diagnostic accuracy, treatment efficacy, and patient engagement. This article outlines core components of the pain management encounter, emphasizing the integration of digital health solutions. Our goal remains to deliver more impact with less burden. ### Clinical Cornerstones of the Pain Visit The initial consultation with a pain patient is a pivotal moment. Whether addressing acute post-surgical pain or chronic conditions, this first encounter sets the stage for the therapeutic relationship. Establishing a clear structure and strong rapport from the outset not only aids patient comfort but is crucial for accurate assessment, effective treatment planning, and ultimately, patient adherence and retention. Preparing for this interaction involves focusing on the key clinical elements necessary to build that foundation. Consider these essential elements for a comprehensive pain management strategy: - **Pain Assessment:** A thorough assessment quantifying pain severity, characteristics (acute/chronic, nociceptive/neuropathic), and patient-reported experience is fundamental. Utilizing standardized tools provides objective data. Actuvi facilitates this by enabling the deployment of custom digital assessments and tracking patient-reported outcomes longitudinally. - **Standardized Questionnaires:** Validated instruments (e.g., ORT, PMQ) are invaluable for assessing risk factors, medication history, and psychosocial elements. Digital solutions can streamline their administration. Actuvi supports integrating such questionnaires, simplifying data collection and risk stratification. - **Physical Examination:** Despite technological advances, the physical exam remains indispensable for diagnosis, establishing rapport, and providing tangible clinical data. - **Cognitive Function Testing:** Both chronic pain and certain medications can impact cognition. With Actuvi's assessment capabilities, clinics can administer brief, validated cognitive screening tools digitally. These can be assigned to patients through the patient app, reducing the burden during face-to-face visits and allowing for baseline and longitudinal data tracking between visits. - **Treatment Plan Development:** A collaborative, clearly articulated plan detailing the diagnosis, functional goals, multimodal treatment options (pharmacologic and non-pharmacologic), potential side effects, and anticipated timeline is essential. Actuvi supports creating and delivering personalized treatment plans, including monitoring adherence to prescribed exercises and therapies. ### Guiding Patients Through Pain Management Beyond assessment and planning, empowering patients with knowledge is a critical therapeutic intervention. Effective patient education fosters a stronger therapeutic alliance, improves adherence to complex treatment plans, helps manage expectations, and ultimately contributes to better functional outcomes. Focusing on the following key areas ensures patients are equipped to be active participants in their own care - **Types of Pain:** Clarify the distinction between acute and chronic pain. Explain that untreated acute pain, like post-operative pain, can become chronic, reinforcing the importance of adherence to treatment plans. Help patients understand common chronic pain types, such as neuropathic versus chronic inflammatory pain, enabling them to better describe their experience. - **Conditions and Symptoms:** Guide patients to understand the link between their specific condition, symptoms, and pain experience. This helps set realistic recovery expectations. Emphasize the importance of tracking symptoms over time; tools like the Actuvi patient app can empower patients in this process. Highlight the connection between persistent pain and cognitive symptoms like "brain fog." - **Goals of Pain Relief:** Engage patients in collaborative goal-setting that extends beyond simple pain intensity reduction. Focus on realistic, functional goals (e.g., improved sleep, ability to walk certain distances, return to part-time work) to enhance self-efficacy and provide clear direction for the treatment plan. - **Mental Health Considerations:** Address the significant link between chronic pain and mental health issues like stress, depression, and suicidal ideation. Utilize screening tools (e.g., PHQ-9, stress assessments) where appropriate – Actuvi can help deploy these digitally. Discuss how treating comorbid mental health conditions can positively impact pain outcomes. - **Cognitive Health Impact:** Inform patients that cognitive challenges (memory issues, concentration difficulties, brain fog) are common with chronic pain. Normalize these discussions and explain the value of objective cognitive assessments. Using brief, validated tools, potentially administered via Actuvi, allows tracking cognition like any other biomarker, helping monitor disease progression and treatment effects while reducing stigma. A structured approach to pain management, centered on thorough assessment, collaborative treatment planning, and robust patient education, is key to improving outcomes. Integrating digital health platforms like Actuvi can significantly enhance this process by streamlining data collection, facilitating remote assessments (including cognitive and mental health screening), improving adherence monitoring, and supporting patient engagement. By optimizing these clinical encounters, we can provide more effective, efficient, and patient-centered pain care. **Learn more -** [Talk to our Digital Care Expert](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Scalable Care Solutions # How Actuvi Helps Primary Care Clinics Deliver Better, Scalable Care ![](https://framerusercontent.com/images/tYXzaWVMa08X71ABV9P2qXrYOZ8.jpg?width=3000&height=2000) # Introduction Primary care clinics today sit at the center of a growing storm: rising patient demands, shrinking margins, staffing shortages, and the pressure to deliver more—without burning out. Yet while the challenges are real, so is the opportunity. Healthcare is shifting toward a \*\*hybrid model\*\*: one that combines the in-person relationships that make primary care work with \*\*continuous, digital-first care\*\* that meets patients where they are. That’s where \*\*Actuvi\*\* comes in. Actuvi is not just a telehealth app. It’s a full digital care platform that supports primary care clinics in building structured, proactive, and scalable care programs—without upending how they already work. In this blog, we’ll break down exactly what Actuvi does, how it supports your clinic, and what kind of impact it can have across your patients, staff, and bottom line. ## **The Challenge Primary Care Faces Today** Primary care clinics aren’t struggling due to a lack of care—they’re struggling due to a lack of infrastructure to manage care continuously and at scale. Here are just a few problems that come up consistently: • **Patients drop off after a visit.** There’s no structured way to follow up beyond a phone call or portal message. • **Important symptoms are missed.** Unless the patient comes back in or calls, there’s no visibility into what’s happening. • **Admin eats into clinical time.** Doctors and staff spend hours on documentation, check-ins, and billing follow-up. • **Reimbursement is underutilized.** Many services go unbilled due to lack of structure or tracking. • **The “care” often stops when the visit ends.** Patients are left to manage chronic conditions, recovery, or treatment plans largely on their own. All of these challenges point to the same need: a way to deliver care beyond the four walls of the clinic—but without increasing staff burden. That’s exactly what Actuvi was built to solve. ## **What Is Actuvi?** Actuvi is a digital care platform that helps primary care providers extend structured, reimbursable, and efficient care outside the clinic. Here’s what that means in practice: • Patients use a mobile app to log symptoms, respond to assessments, view their care plan, and communicate with the care team. • Providers use a web dashboard to view patient progress, get alerts, assign monitoring plans, and manage outreach. • Everything is tracked, documented, and automated—reducing manual overhead and increasing the quality and frequency of care. Actuvi becomes the digital layer of your practice: not replacing what you do in person, but giving you the tools to do more, without more visits. ### **Key Capabilities Built for Primary Care** Here’s how Actuvi supports your work, your team, and your patients: **a. Custom Monitoring Plans** Build structured tracks for hypertension, diabetes, obesity, long COVID, or post-discharge care. Include assessments, check-ins, and symptom tracking. **b. Daily Engagement and Reminders** Patients receive push notifications, reminders, and educational nudges based on their care plan—automatically. **c. Patient-Reported Data** Collect self-reported symptoms, vitals (via integrated devices), pain scores, medication adherence, and lifestyle data in one place. **d. Secure Messaging and Telehealth** Let patients reach out asynchronously via chat or schedule quick virtual visits. All communication is stored in the patient record. **e. Care Team Alerts** Get notified when a patient logs concerning symptoms or stops engaging—so your team can intervene early. **f. All-in-One Dashboard** See everything in one clean view: patient activity, alerts, upcoming tasks, and progress over time. **g. Integrations** Actuvi integrates with Apple Health, Google Fit, and most EHRs, syncing patient data without duplicate entry. ## **Use Cases: How Clinics Use Actuvi Day-to-Day** Let’s walk through a few examples of Actuvi in action: **➤ Chronic Disease Management** A patient with uncontrolled hypertension is enrolled in a care plan that includes weekly blood pressure tracking, symptom check-ins, and lifestyle assessments. The care team receives alerts when BP spikes or meds are missed. **➤ Post-Discharge Monitoring** After a hospital stay, a patient is tracked through Actuvi for 30–60 days. They log symptoms daily, receive reminders, and report side effects. The provider adjusts medications remotely, preventing an unnecessary readmission. **➤ Mental Health Support in Primary Care** Patients struggling with anxiety or depression complete mood assessments via the app, receive nudges to stay on therapy plans, and message their care manager for support. Progress is tracked week over week. **➤ Preventative Care Campaigns** Actuvi sends reminders to eligible patients for screenings, flu shots, or wellness visits. Staff can see who engaged and follow up accordingly. ### **Outcomes That Matter** Primary care clinics using Actuvi see measurable improvements across the board: • Increased patient adherence to treatment plans • Better visibility into at-risk patients before they require escalation • Reduced manual admin time through automation • Lower no-show rates via continuous engagement • Improved patient satisfaction due to ongoing communication • New revenue streams through structured, trackable digital care ## **What Makes Actuvi Different** There are plenty of tools that claim to support remote care. Here’s what sets Actuvi apart: **✅ Designed for Primary Care Workflows** No extra steps. No tech headaches. Actuvi is built around how primary care teams actually work. **✅ Patients Don’t Need New Devices** Actuvi can work with what they already have: a phone, a connected wearable, or just self-reporting. **✅ Built-In Automation** From reminders to alerts to billing exports, Actuvi handles the time-consuming pieces so your team doesn’t have to. **✅ Focused on Both Sides of the Relationship** It’s not just about collecting data—it’s about improving the patient-practitioner connection with smart nudges, messaging, and proactive care. **✅ Built for Full Reimbursement Across APCM, RTM, and RPM** Actuvi is the only digital care platform in the world that fully supports Advanced Primary Care Management (APCM), Remote Therapeutic Monitoring (RTM), and Remote Patient Monitoring (RPM)—all in one system. These CMS-backed programs aren’t just future-facing—they’re live now and represent one of the biggest revenue opportunities in primary care: • APCM (2025): New billing codes (G0556–G0558) introduced by CMS to support structured, continuous care for patients with chronic and high-risk conditions—without time thresholds. • RTM (2022): Enables reimbursement for non-physiological data like pain, function, and treatment adherence—perfect for musculoskeletal, behavioral, or respiratory tracking. • RPM (2019): Covers monitoring of physiological data like blood pressure, glucose levels, and oxygen saturation through approved connected devices. Actuvi doesn’t just track this data—it automates it, generates billing reports, and keeps your workflows simple. You no longer need separate vendors or disconnected systems to support these programs. With Actuvi, your entire reimbursement model lives in one place, helping you turn everyday care into sustainable revenue. ### **How to Get Started** Getting started with Actuvi is simple: 1\. Define Your Use Case – Start with 1–2 patient groups or conditions (e.g., post-discharge, hypertension). 2\. Configure Your Tracks – Use our templates or build your own monitoring plans. 3\. Onboard Patients – We help you train your staff and introduce patients to the app. 4\. Start Monitoring – Get insights, alerts, and engagement from day one. 5\. Track Impact – Use built-in reporting to measure engagement, outcomes, and revenue impact. We’re with you the whole way—from setup to scaling. ### **Conclusion** Primary care isn’t broken—it’s just evolving. The most successful practices are moving toward hybrid models that balance in-person care with digital continuity. Actuvi helps you get there—without disrupting what already works. If you’re ready to expand your care, engage patients more deeply, and grow without growing your hours, Actuvi is built for you. **Learn more -** [Talk to our Digital Care Expert](https://www.actuvi.com/book-demo) ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Remote Therapeutic Monitoring # Understanding Remote Therapeutic Monitoring: Benefits and Billing ![](https://framerusercontent.com/images/iaTzpXendoxPVV4cgsNCN0PR7pY.png?width=3840&height=2160) # What is Remote Therapeutic Monitoring (RTM)? Remote Therapeutic Monitoring (RTM) services monitor health conditions, including the status of the musculoskeletal system, respiratory system, cognitive behavior therapy, therapy (medication) adherence, and therapy (medication). RTM is intended for the management of patients utilizing medical devices that collect non-physiological data. ## Why is RTM important? By providing care to patients remotely through these digital technologies, patients are more supported, resulting in increased care quality and patient satisfaction. With these codes, providers can now be reimbursed for providing that additional support to Medicare patients, which was not previously possible. We expect that as medical device technology continues to improve in parallel with our ability to make use of the resulting data, the trend toward utilization of patient data and remote monitoring will continue. By adding these codes, it indicates that CMS also sees that digital care for rehab is important and will continue to expand and that they are invested in that expansion. ## How can Actuvi help with RTM? The Actuvi RTM solution meets the FDA’s definition of a Medical Device that is eligible for billing against CMS’s new RTM codes. To help our clinicians bill against these codes, Actuvi has built a comprehensive digital platform. Providers can onboard patients and assign them a digital home program that includes education and exercises. Once assigned, providers can track patient utilization of assigned HEP programs, update and modify programs for remote treatment, and facilitate communication between the patient and their care team, all from within the Actuvi RTM solution. In the Actuvi RTM program, clinicians can track patient device onboarding and the time spent reviewing the resulting data. Actuvi also provides patient data monitoring and maintains all of the required auditable documentation. If you’re interested in using the Actuvi RTM solution at your organization. ### Does Actuvi meet the FDA requirements for a medical device as described in the new CPT codes? Short answer: Yes! Just like the Remote Patient Monitoring codes (a separate set of CPT codes) the RTM codes require that any device used for monitoring must meet the FDA’s definition of a medical device (as opposed to, for example, a general wellness device). ### What are the inpatient applications for RTM? Inpatient facilities are unable to bill or use RTM because it is a Medicare Part B service. They can help facilitate an engaging digital patient care program by helping the patient download the application to their phone and logging them in before their outpatient evaluation. ### Does RTM replace in-person visits? No, RTM is not intended to replace in-person visits. RTM serves as an adjunct to in-person care, helping you get more information about your patients between visits. You can use this information to better connect with and engage your patients between visits and earn additional revenue, but that should not replace the in-person experience. ### Will patients have to pay a co-pay for RTM services? How can I communicate that to patients? If a patient’s insurance has a patient responsibility (i.e. co-pay or co-insurance, then patients receiving RTM services may need to pay for those services just as they would for any other therapy services they receive, such as manual therapy or ther-ex services. For example, for Medicare, there is a 20% co-pay for all services rendered by the provider, and RTM would fall under this. The patient would be responsible for 20% of the reimbursed amount for the RTM codes. We recommend communicating that to your patients in the same way you would any other co-payment by explaining the patient's plan of care, stating that it includes RTM services and that depending on what their insurance provider reimburses, they may need to pay a co-payment. As always, reach out to your billing department and/or your payor contacts for verification. # Billing Questions ## Who can bill for RTM? Providers who are eligible to bill Medicare directly for their services and whose scope of practice includes RTM services are eligible to order and bill for RTM services. This may include: - Physicians - Anesthesiology Assistants - Certified Nurse Midwives - Certified Registered Nurse Anesthetists - Clinical Nurse Specialists, - Clinical Social Workers - Nurse Practitioners - Occupational Therapists in Private Practice\* - Physical Therapists in Private Practice\* - Physician Assistants - Psychologists - Qualified Audiologists - Speech Language Pathologists in Private Practice\* - Registered Dietitians or Nutrition Professionals In all cases, practitioners must practice in accordance with applicable state law and scope of practice laws. _Not when a patient is inpatient in a hospital or SNF._ ## What are the new RTM codes and how are they billed? There are 5 CPT codes for RTM: **Device Set Up (CPT Code 98975)** What is covered: Remote therapeutic monitoring (e.g., respiratory system status, musculoskeletal system status, therapy adherence, therapy response), initial set-up, and patient education on the use of equipment. Clinical example: If you talk with your patient about a home program, get them logged into the app, and provide an overview of how to navigate the app, you’ve met the set-up and education requirements for this code. Once monitoring has occurred for 16 days in a 30-day period, you can be reimbursed for that time. _How it’s used:_ · Report this code once per episode of care. · Only report if monitoring occurs over at least 16 days. **Device Supply (CPT Codes 98976, 98977, and 98978)** What is covered:~ Remote therapeutic monitoring (e.g., respiratory system status, musculoskeletal system status, cognitive behavior therapy, therapy adherence, therapy response), device(s) supply with scheduled (e.g., daily) recording(s) and/or programmed alert(s) transmission, each 30 days. - 98976 refers to monitoring of the respiratory system - 98977 refers to monitoring of the musculoskeletal system - 98978 refers to monitoring of the cognitive behavior therapy Clinical example: When your patient accesses their program from home, each day they complete exercise activity, respond to surveys, or send messages counts towards the 16 scheduled recordings. Once they’ve had 16 such days within a 30-day period, you can be reimbursed via this code. _How it’s used:_ - Make sure to use the appropriate code based on the system being monitored - Only report these codes if the patient has had at least 16 scheduled recordings and/or programmed alerts transmitted in a 30-day period. **Remote Treatment (CPT Codes 98980 and 98981)** What is covered: Remote therapeutic monitoring treatment management services, physician/other qualified health care professional time in a calendar month requiring at least one interactive communication with the patient/caregiver during the calendar month. - 98980 refers to the first 20 minutes of provider time during the calendar month. - 98981 refers to each subsequent 20 minutes of provider time during the calendar month. Clinical example: When you spend time calling your patient, reviewing patient activity, responding to messages, and updating your patient’s program, it all counts towards 98980 and 98981. Actuvi’s platform will track this time automatically to relieve your staff of manual time tracking. _How it’s used:_ - 98980 should only be billed once each calendar month. 98981 can be billed multiple times for each additional 20 minutes of activity after the first 20 minutes. - One interactive communication needs to occur for each calendar month in which you bill these codes. For example, if you record 40 minutes of activity within a calendar month, you can bill for both codes as long as at least one interactive communication session has occurred. - Healthcare professional time includes time spent reviewing patient activity, responding to messages, and communicating with patients interactively. ### How do I know when 16 days of activity have been completed by my patient? You can use dashboard and billing pages to review activity for all your patients. Organizations have varying interpretations of what a day of monitoring entails as it relates to these CPT Codes. Based on your organization’s policy, you will use one of the following data points to determine activity data: - Patient Access Days: The total number of days since the patient first logged in (ie. activated) after RTM was enabled for the episode of care. - Patient Activity Days: The total number of days that the patient completed an activity, as defined below, after RTM was enabled for the episode. If a patient completes multiple activities on a single day, that day will only be counted one day. - Patient Activities: logged adherence, messaged clinician, read message, loaded an exercise, completed an assessment, completed connected physiological device reading. Your organization should determine which approach is right for your organization’s needs. Always refer to your organization’s guidelines when submitting for reimbursement. ### How is interactive communication defined? As it pertains to the RTM CPT codes, interactive communication is defined as any two-way communication. This usually means a phone call or telehealth virtual visit, but can also mean a face-to-face conversation (as long as that conversation time is not being used towards billing other codes). You can log any interactive communication that occurs from the Communication Log on the patient’s profile, making it easy to know when you’ve met this threshold. Actuvi’s platform will also automatically track communication via audio and video calls on the platform and log the communication requirement as completed. ### Are there differences in how RTM is handled for facilities and non-facilities? Facilities and non-facilities should follow the process outlined in the APTA RTM practice advisory. For additional clarifications check with the APTA and your payers. ### What payers will reimburse for RTM billing codes? The landscape of reimbursement for RTM continues to have some variance, but more clarity has come to light as these codes have continued to be used. The American Medical Association has recently published a research brief that details which codes many providers will pay for, including Aetna, Cigna, and many Blue Cross Blue Shield regions. You can download the AMA's research brief by ~\[visiting the AMA website\](https://www.ama-assn.org/practice-management/digital/ama-future-health-issue-brief-commercial-payer-coverage-digital)~. As always, we recommend working with your organization to determine the right approach to any billing decisions. Actuvi also provides an initial billing review of your payors and can share in report during the onboarding process. ### Are the RTM codes subject to multiple procedure payment reduction (“MPPR”)? No. CMS designated the RTM codes as “sometimes therapy” codes which means that while they will count towards the annual therapy threshold, MPPR will not apply. ### Are the RTM codes subject to the PTA/COTA payment differential? RTM codes 98975, 98980, and 98981 will be subject to the payment differential (15% reduction) if provided in whole or in part by a PTA/COTA. RTM codes 98976, 98977 and 98978 will not be subject to the payment differential (ie. the de minimis standard). This payment differential applies if a PTA/COTA conducted more than 10% of the treatment time for a given code. For example, if you are billing for 98980, and 17 minutes were performed by the PT with 3 minutes performed by the PTA, the reimbursement will be subject to the payment differential. ### If my patient is not able to record 16 days of monitoring within the same month to bill for 98976/98977/98978, can I still bill for 98980/98981? Yes, you should be able to bill for 98980/98981 if you meet the time requirement of 20 minutes or more and conduct at least one interactive communication. ### Does 98975 require 98977 to be fulfilled to be billed? Yes ### Does 98980 require 98975 or 98976 to be fulfilled to be billed? Based on our interpretation of the guidance provided by CMS, 98980 is independent of 98975 and 98977. In the ~\[2024 Physician Fee Schedule Final rule\](https://public-inspection.federalregister.gov/2023-24184.pdf)~, CMS stated "We would like to offer clarification that the 16 day data collection requirement does not apply to CPT codes...98980, and 98981. These CPT codes are treatment management codes that account for time spent in a calendar month and do not require 16 days of data collection in a 30-day period." Note that this clarification impacts Medicare, but if you're billing other payers, you will need to check with that payer's coverage policies. As always, defer to your organization’s guidelines for any guidance on RTM billing. ### How is billing for RTM impacting the patient's eligibility for in-person visits? Is it counting towards their yearly allowance? We are hearing that for some commercial insurances if RTM is billed on a separate date of service (DOS), that may count towards a person's visit eligibility. We recommend you reach out to your payor contact for verification and clarification. ### When should an organization document or drop the charges for RTM? Documentation requirements vary based on your state, payor, and EHR, and we recommend you reach out to the payor or their 3rd party intermediary who provides guidance with billing if you have questions. Here are a few things to keep in mind: - If the code is dropped on a different date of service (DOS) than an in-person visit DOS, an additional co-pay may be required from the patient. In some cases, the new DOS may count as an in-person visit, which would count against the patient’s yearly visit allowance for some commercial insurances. - Some insurances allow for the RTM codes to be added to the same DOS as an in-person visit. In this case, a new co-pay would not be required and it should not count against the yearly visit allowance. - As always, contact your organization's billing department and/or your payor contacts for clarification before putting these recommendations into practice. ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Digital Healthcare Solutions # Scaling Your Practice for the Future of Digital Healthcare ![](https://framerusercontent.com/images/jQYfD8mitFf6drgNH6FWqF2U.jpg?width=6250&height=5000) The healthcare landscape is undergoing a digital revolution. Patients are demanding convenient, accessible care options, and practices need to adapt to thrive. Actuvi steps in as your **strategic partner, empowering you to scale your practice seamlessly with a suite of digital health delivery tools.** **Here’s how Actuvi helps you scale and meet the evolving needs of your patients:** **1\. Expand Your Reach and Patient Base:** - **Break Geographical Barriers:** Offer secure telehealth consultations, allowing you to connect with patients beyond your local area. Attract patients who might not be able to visit your practice in person due to distance, busy schedules, or mobility limitations. - **Increased Patient Convenience:** Streamline appointment scheduling and offer flexible options for follow-up care through telehealth. Cater to patients who value convenience and a more efficient healthcare experience. - **Attract Tech-Savvy Patients:** Showcase your practice’s commitment to innovation by embracing digital healthcare tools. This can attract a new generation of tech-savvy patients seeking a modern approach to care. **2\. Enhance Patient Engagement and Retention:** - **Improved Communication:** Foster continuous connections with your patients through secure messaging within Actuvi. This allows for prompt communication, addressing concerns and building stronger patient relationships. - **Empowerment Through Technology:** Provide patients with a dedicated Actuvi app to actively participate in their care journey. Features like appointment reminders, medication tracking, and access to health data empower patients to take ownership of their health. - **Personalized Care at Scale:** Leverage data insights from telehealth consultations and RPM (Remote Patient Monitoring) to personalize care plans, even with a growing patient base. This fosters patient satisfaction and loyalty. **3\. Streamlined Workflows and Increased Efficiency:** - **Automated Tasks:** Free up valuable time for your team by automating tasks like appointment reminders, monitoring reminders, and prescription compliance notifications through Actuvi. - **Improved Practice Management:** Manage appointments, telehealth sessions, and patient communication efficiently within a single platform. This allows for better team coordination and optimized workflows, even as your practice grows. - **Scalable Technology:** Actuvi’s architecture is designed to accommodate a growing patient base. As your practice expands, Actuvi scales with you, ensuring continued smooth operation and efficient management of your digital healthcare services. **4\. Diversifying Revenue Streams:** - **CPT Code Billing:** Utilize Actuvi to streamline the billing process for telehealth consultations and RTM services using established CPT codes. This unlocks new revenue streams as you expand your digital healthcare offerings. - **Optional Subscription Plans:** Consider offering optional subscription plans within the Actuvi app for patients seeking additional benefits like priority scheduling, 24/7 on-call access, or personalized wellness coaching. This diversifies your income streams and enhances the value proposition for your patients. **Actuvi is more than just a platform; it’s your growth partner in the digital health era.** By offering convenient care options, fostering patient engagement, streamlining workflows, and unlocking new revenue opportunities, Actuvi empowers you to scale your practice effectively and cater to the evolving needs of patients in the digital age. **Embrace the future of healthcare. Partner with Actuvi and scale your practice for long-term success!** ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Empowering Pain Clinics # How Actuvi Empowers Pain Clinics with RTM ![](https://framerusercontent.com/images/zEKGo10BzEt1xnhPkPzGzyNXk.jpg?width=2000&height=2000) Chronic pain remains a significant challenge for millions, impacting daily life and driving healthcare utilization. Pain clinics play a vital role, offering comprehensive treatment plans that combine medication, physical therapy, and interventional procedures. However, traditional approaches often face limitations in terms of patient engagement, proactive care, and maximizing revenue streams. This is where innovative healthcare technology platforms like Actuvi emerge as partners. Actuvi empowers pain clinics to deliver exceptional care while unlocking the potential of Remote Therapeutic Monitoring (RTM) for chronic pain management. **RTM: A Powerful Tool for Proactive Pain Management:** - **Beyond Data Collection:** Unlike Remote Patient Monitoring (RPM), which focuses on gathering physiological data, RTM goes a step further. It allows pain clinics to collect and analyze **self-reported therapeutic data** directly from patients. This includes information on: - **Pain Levels and Trends:** Patients can track and report their pain intensity and quality (e.g., sharp, throbbing) through a user-friendly app. This data empowers healthcare providers to identify potential flare-ups early and adjust treatment plans accordingly. - **Medication Adherence:** The platform can prompt patients to log medication intake, providing valuable insights into adherence patterns. This allows for timely interventions to address non-adherence and optimize pain management. - **Treatment Response:** Patients can report on their response to treatment modalities like physical therapy or interventional procedures. This feedback loop aids in personalizing care plans and maximizing treatment effectiveness. **Unlocking the Benefits of RTM for Pain Clinics:** - **Improved Patient Outcomes:** Proactive monitoring and data-driven insights enable healthcare providers to intervene before pain escalates. This can lead to better pain control, reduced medication usage, and potentially fewer complications. - **Enhanced Patient Engagement:** RTM fosters a collaborative approach to pain management. Patients become active participants in their care, taking ownership of their pain management through self-monitoring and communication. This can lead to increased motivation and improved adherence to treatment plans. - **Streamlined Communication:** The platform facilitates secure communication between patients and healthcare providers. Patients can report concerns, ask questions, and receive timely feedback, strengthening the patient-provider relationship. **Beyond RTM: Additional Advantages for Pain Clinics:** - **Efficiency Gains:** While automation of tasks plays a supporting role, the primary focus of Actuvi in pain management lies in RTM. The platform streamlines workflows by managing RTM data and facilitating communication, freeing up valuable time for clinicians to focus on patient care. - **Data-Driven Decision Making:** The platform provides rich data insights on pain trends, medication adherence, and treatment response across the patient population. This empowers pain clinics to make informed decisions about treatment protocols, resource allocation, and overall pain management strategies. - **Potential for Increased Revenue:** Actuvi facilitates billing for RTM services using appropriate CPT codes, creating a new revenue stream for pain clinics. This can help offset the costs associated with implementing the platform and ensure the long-term sustainability of pain management programs. Actuvi empowers pain clinics to move beyond traditional pain management models. By leveraging RTM technology, pain clinics can achieve proactive care, improve patient outcomes, and unlock new revenue opportunities. This positions them for success in the evolving healthcare landscape, allowing them to deliver exceptional care to chronic pain sufferers while ensuring the financial viability of their practice. ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Empowering Patient Retention # Empowering Providers to Retain Patients Amidst the Telehealth Revolution ![](https://framerusercontent.com/images/4VxtyPslZgkXil8IrRLnyCdFHZ8.jpg?width=3000&height=2000) In recent years, the healthcare landscape has witnessed a significant shift towards telehealth services, offering patients convenient access to healthcare from the comfort of their homes. While telehealth brings undeniable benefits, it also poses challenges for traditional healthcare providers in retaining their patient base. Actuvi, a leading digital healthcare delivery platform, is empowering providers to navigate this evolving landscape and prevent the loss of patients to telehealth companies while increasing revenue. **Understanding the Telehealth Revolution:** Telehealth has revolutionized healthcare delivery, offering patients virtual consultations, remote monitoring, and digital access to medical services. The convenience, accessibility, and flexibility of telehealth have attracted a growing number of patients, especially amidst the COVID-19 pandemic, where remote care became a necessity. **Challenges Faced by Providers:** Traditional healthcare providers, including clinics, hospitals, and private practices, face challenges in retaining patients as telehealth options become more prevalent. Patients often seek convenience, reduced wait times, and digital communication channels, leading them to explore telehealth alternatives that may seem more accessible and efficient. **Empowering Providers with Actuvi:** Actuvi steps in as a strategic partner for healthcare providers, offering a comprehensive digital healthcare platform that enhances patient engagement, improves care delivery, strengthens patient-provider relationships, and increases revenue. Here’s how Actuvi helps providers retain patients amidst the telehealth revolution: 1. **Comprehensive Digital Experience:** Actuvi provides a seamless digital experience for patients, offering telehealth visits, secure messaging, appointment scheduling, and health data access through a user-friendly platform. 2. **Personalized Care Plans:** Providers can create personalized care plans for patients, incorporating remote monitoring, follow-up consultations, medication reminders, and lifestyle recommendations to enhance patient outcomes. 3. **Enhanced Communication:** Actuvi facilitates secure communication between providers and patients, fostering ongoing engagement, answering queries, addressing concerns, and maintaining a strong rapport. 4. **Remote Monitoring and Management:** With Actuvi’s remote monitoring capabilities, providers can track patient progress, monitor vital signs, review health data trends, and intervene proactively to prevent complications. 5. **Increased Revenue:** Actuvi’s solutions help providers optimize revenue streams by streamlining workflows, improving billing accuracy, and ensuring timely reimbursement for services rendered, leading to increased revenue and financial stability. 6. **Data Security and Compliance:** Actuvi prioritizes data security and compliance with HIPAA regulations, safeguarding patient information, ensuring confidentiality, and maintaining trust in the digital healthcare environment. **The Actuvi Advantage:** Actuvi empowers providers to adapt to the changing healthcare landscape, leverage digital tools effectively, deliver personalized, patient-centered care, and experience increased revenue. By offering a holistic solution that combines telehealth capabilities, patient engagement tools, practice management features, and revenue optimization, Actuvi helps providers retain patients, build loyalty, and thrive in the era of digital healthcare. As telehealth continues to reshape the healthcare industry, Actuvi is a platform giving support for providers seeking to retain their patient base, deliver exceptional care, and increase revenue. By harnessing the power of digital technology and revenue optimization strategies, Actuvi enables providers to stay connected, engaged, responsive to patient needs, and financially successful in the digital age. ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Remote Monitoring Benefits # Early Detection of Patient Deterioration: The Role of Continuous Remote Monitoring in Preventative Health ![](https://framerusercontent.com/images/6qJN1Pi8E4pVkECC5GXJ6PTcU.jpg?width=4500&height=4500) In chronic disease management, timely detection of even subtle changes in a patient’s condition is crucial for preventing complications and ensuring optimal health outcomes. Traditional methods often rely on scheduled appointments and spot checks, which can miss critical developments occurring between visits. Here, continuous remote monitoring (RTM) emerges as a valuable tool for healthcare professionals, offering benefits beyond just early detection. **Continuous Data Collection: Capturing the Full Picture** RTM systems like Actuvi address this gap by enabling the continuous collection of vital health data from patients in their home environments. This data stream can include: - **Physiological Parameters:** Blood pressure, heart rate, oxygen saturation, weight, and more (depending on the specific needs of the patient). - **Patient-Reported Experience Measurements (PREMs):** This incorporates data on how patients experience their illness and the impact it has on their daily lives. Examples include pain levels, fatigue, shortness of breath, mood, and sleep quality. - **Symptom Tracking:** Patients can report any concerning symptoms they experience directly through the platform. **Transforming Data into Actionable Insights** The true power of RTM lies in its ability to translate raw data into actionable information. Actuvi’s analytics engine continuously monitors trends and identifies potential red flags, such as: - Significant deviations from a patient’s established thresholds. - Emerging patterns in physiological parameters, PREMs, or symptom reports that suggest a potential decline in health. - The emergence of concerning symptoms reported by the patient. **Early Intervention: The Key to Preventing Complications and Stable Reimbursements** With timely alerts from the RTM system, healthcare professionals are empowered to intervene early. This might involve: - Scheduling a virtual or in-person visit to assess the patient. - Proactively adjusting medication regimens based on the collected data. - Educating the patient on necessary lifestyle modifications to improve their health. By taking action early, these interventions can potentially prevent complications, hospital readmissions, and even worse outcomes. This translates not only to better patient care but also to stable reimbursements for doctors. Many healthcare reimbursement models incentivize chronic disease management and preventive care. By demonstrating continuous patient engagement and proactive interventions through data collected with RTM, doctors can ensure they meet the requirements for these models and receive stable reimbursements. **The Ripple Effect of Proactive Care** The benefits of early detection with RTM extend beyond individual patients and doctors. Proactive intervention can lead to: - **Reduced Healthcare Costs:** Early detection and prevention of complications can significantly reduce the financial burden associated with managing chronic conditions. This translates to fewer hospital admissions, emergency room visits, and costly interventions. - **Improved Patient Quality of Life:** By preventing complications, patients experience a better quality of life with fewer disruptions to their daily routines. - **Empowered Patients:** Continuous monitoring empowers patients to take a more active role in their health management and feel more secure knowing their well-being is continuously monitored. **The Future of Chronic Disease Management** Continuous remote monitoring offers a promising approach to chronic disease management. By enabling early detection of deterioration through a combination of physiological data, patient-reported experiences, and symptom tracking, RTM empowers healthcare professionals to deliver proactive care. This ultimately leads to better patient outcomes, a more efficient healthcare system, a significant reduction in preventable hospital visits, and stable reimbursements for doctors who embrace this technology. ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Siloed Data Challenges # Broken Walls, Broken Care: Why Siloed Patient Data is a Healthcare Headache, and How Actuvi Can Help ![](https://framerusercontent.com/images/LS3LfejqLby1KDy8acohrwwTx5o.jpg?width=2000&height=2000) Imagine a doctor trying to diagnose a patient while blindfolded. That’s what healthcare can feel like when patient data is fragmented and locked away in isolated systems – a problem known as siloed data. This lack of data integration creates a multitude of issues that hinder both the quality of care and overall healthcare efficiency. **The Dangers of Data Disconnectedness** Siloed data creates a ripple effect of negative consequences: - **Incomplete Patient Profiles:** Scattered medical records across different providers leave a fragmented view of a patient’s health history. This can lead to misdiagnoses, medication errors, and unnecessary procedures. - **Inefficient Care Coordination:** Fragmented data makes it difficult for specialists and healthcare teams to collaborate and share crucial information. This can lead to delays in treatment and a disjointed care experience for patients. - **Wasted Resources:** Duplication of tests and procedures occurs when providers lack access to a patient’s complete medical history. This wastes valuable time, money, and exposes patients to unnecessary risks. - **Hindered Research and Innovation:** Fragmented data makes it challenging to conduct large-scale medical research and develop new treatments. Aggregating anonymized patient data is crucial for medical advancements, but siloing hinders this process. **Beyond the Walls: Breaking Down the Silos** Fortunately, solutions are emerging, and Actuvi is at the forefront of this movement: - **Interoperability Standards:** Standardized data formats and communication protocols allow different healthcare systems to seamlessly exchange patient information. This paves the way for a more unified view of patient data. Actuvi is built with these standards in mind, ensuring it can integrate with various EHR systems used by healthcare providers. - **Health Information Exchanges (HIEs):** These secure platforms act as central repositories where healthcare providers can access and share patient data electronically. While Actuvi doesn’t directly function as an HIE, the data it collects can be securely exported to populate HIEs, contributing to a more comprehensive patient picture. - **Patient-Centered Platforms:** Actuvi empowers patients with access to their own remotely monitored data. Patients can view trends, share data with providers seamlessly through the platform, and participate more actively in their care decisions. **Actuvi: A Bridge Between Siloed Data** Here’s how Actuvi specifically addresses the challenges of siloed data in Remote Therapeutic Monitoring (RTM): - **Standardized Data Collection:** Actuvi collects and stores RTM data in a structured format, facilitating integration with existing healthcare IT infrastructure and EHR systems. - **Improved Care Coordination:** By providing real-time access to patient-generated RTM data, Actuvi fosters better communication and collaboration between patients, primary care providers, and specialists. This holistic view of patient health allows for more informed treatment decisions and improved care coordination. - **Data-Driven Research Potential:** Actuvi can contribute to anonymized data sets for medical research. Aggregated and de-identified data from RTM programs can offer valuable insights for improving chronic disease management and developing new treatment strategies. **The Road to a More Connected Future** Transitioning to a more integrated healthcare data system requires collaboration across the industry. Here are some key steps: - **Investing in Healthcare IT Infrastructure:** Upgrading outdated systems and implementing interoperable technology like Actuvi is crucial for breaking down data silos. - **Standardization and Regulations:** Clear industry-wide standards and regulations for data exchange are essential for ensuring patient privacy and data security. Actuvi adheres to HIPAA regulations to safeguard sensitive patient information. - **Patient Education and Empowerment:** Encouraging patients to advocate for their data and understand how it’s used, as Actuvi does, is vital for building trust and promoting patient engagement. By breaking down data silos, fostering a more connected healthcare ecosystem, and leveraging innovative solutions like Actuvi, we can unlock a future of more efficient, patient-centered, and data-driven care for all. ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Actuvi Value-Based Care # Actuvi: Supercharging Value-Based Care for Your Clinic ![](https://framerusercontent.com/images/Zl1sM2n8DlqxQavBkCy4NLy1JXQ.webp?width=800&height=747) The winds of change are blowing in healthcare, and value-based care (VBC) is rapidly becoming the new norm. For value-based care clinics, success hinges on keeping patients healthy, engaged, and out of the hospital. That’s where Actuvi steps in, offering a comprehensive platform designed to **propel your VBC clinic to new heights.** **Here’s how Actuvi empowers you to thrive in the value-based care environment:** **1\. Enhanced Patient Engagement:** - **Convenience is King:** Offer seamless telehealth consultations, allowing patients to connect with you virtually, reducing appointment no-shows and improving accessibility. - **Proactive Communication:** Secure messaging tools within Actuvi foster closer patient relationships, enabling you to address concerns promptly and encourage preventative measures. - **Empowered Patients:** A patient portal empowers patients to actively manage their health, track progress, and view vital data, fostering a sense of ownership and accountability. **2\. Improved Care Coordination:** - **Remote Patient Monitoring (RPM):** Keep a watchful eye on your patients’ health between visits. Monitor vitals and assessments, medication adherence, and symptom reports remotely to identify potential issues early and intervene proactively. - **Data-Driven Insights:** Leverage Actuvi’s data analytics to identify high-risk patients and tailor interventions to address their specific needs, preventing complications and hospitalizations. - **Care Team Collaboration:** Securely share patient data and treatment plans within your care team, ensuring a coordinated approach to patient care that optimizes outcomes. **3\. Maximizing Value-Based Metrics:** - **Quality Over Quantity:** Focus on preventative care and proactive interventions, leading to healthier patients and improved quality scores, a crucial factor in VBC reimbursement. - **Reduced Readmissions:** Early identification of potential issues through RPM helps prevent avoidable hospitalizations, directly impacting your VBC bottom line. - **Cost-Effective Care:** Actuvi streamlines workflows, automates tasks, and empowers informed decision-making, allowing you to deliver high-quality care efficiently, maximizing value for both patients and payers. **Actuvi is more than just a platform; it’s your strategic partner in the value-based care landscape.** By empowering patient engagement, increasing health data, and maximizing value-based metrics, Actuvi equips your VBC clinic to deliver exceptional care and achieve financial success in the evolving healthcare ecosystem. ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## CPT Codes in Digital Health # Most Widely Used CPT Codes in Digital Health: Demystifying Revenue in the Evolving Landscape ![](https://framerusercontent.com/images/tug0IYJ6F7OBPH7lxlkMZ0ZArA.jpg?width=768&height=768) Digital health is transforming healthcare delivery, and with it comes new potential revenue. For doctors and healthcare providers venturing into the digital realm, understanding the most relevant Current Procedural Terminology (CPT) codes is crucial for maximizing revenue and ensuring proper reimbursement. This article delves into the top CPT codes used in digital health, empowering you to navigate the evolving landscape and optimize your practice’s financial health. **A Spectrum of Services: Key CPT Codes and Revenue Potential** Digital health encompasses a wide range of services, each with its own set of applicable CPT codes and associated revenue potential. Here’s a breakdown of some of the most commonly used codes across various areas: - **Remote Patient Monitoring (RPM):** RPM allows healthcare providers to collect physiological data from patients remotely, enabling them to monitor chronic conditions and medication adherence. This data can include vital signs like blood pressure, weight, oxygen saturation, and blood sugar levels. - **CPT Code:** - **99454 (Monthly Remote Monitoring of Physiological Parameters):** This core RPM code reimburses for the remote monitoring of vital signs. Reimbursement is dependent on 16 days of data collected per month. o   **Additional Codes for RPM Services:** - **99457 (Remote Physiological Monitoring Treatment Management Services, First 20 Minutes):** This code reimburses for the first 20 minutes of time spent by a healthcare professional on data analysis, interpretation, and communication in an RPM program each month. - **99458 (Remote Physiological Monitoring Treatment Management Services, Each Additional 20 Minutes):** This code applies for each additional 20 minutes of time spent on RPM services beyond the initial 20 minutes covered by 99457 (This can be billed multiple times in a month). **Remote Therapeutic Monitoring (RTM):** RTM involves the monitoring and collection of non-physiological data from patients using approved, connected medical devices. RTM codes are categorized as “general medicine” codes, which Dr.s, PTs, OTs, and RNs can bill for. RPM codes fall under evaluation and management (E/M) codes - **CPT Codes:** - **99457 (Remote Physiologic Monitoring Treatment Management Services):** This code applies specifically to RTM services and goes beyond simple data collection. It encompasses the analysis, interpretation, and communication of the patient’s monitored data, informing treatment decisions. o   **Additional Codes for RTM Services:** - **98980 (Remote Therapeutic Monitoring Treatment Management Services, First 20 Minutes):** This code reimburses for the first 20 minutes of time spent by a healthcare professional on data analysis, interpretation, and communication in an RTM program each month. - **98981 (Remote Therapeutic Monitoring Treatment Management Services, Each Additional 20 Minutes):** This code applies for each additional 20 minutes of time spent on RTM services beyond the initial 20 minutes covered by 98980 (This can be billed multiple times in a month). **Revenue Potential:** By implementing RPM and RTM services, healthcare providers can potentially earn recurring monthly revenue for each enrolled patient. The specific revenue depends on the number of patients, the specific CPT codes billed, and payer reimbursement rates. However, some estimates suggest that practices can generate ~$180+ per patient monthly through RPM and RTM services. - **Telehealth:** Telehealth consultations allow doctors to connect with patients remotely using video conferencing or secure messaging platforms. - **CPT Codes 99202 – 99215 (Evaluation and Management Services – E/M):** These codes encompass telehealth consultations with varying levels of complexity, similar to in-person visits. Reimbursement for these codes varies depending on the level of service provided, ranging from $40-$90 per encounter. - **Chronic Disease Management:** Chronic disease management programs involve ongoing monitoring and care coordination for patients with chronic conditions. - **CPT Codes 99490-99492 (Chronic Care Management Services):** These codes encompass various chronic disease management services, with reimbursement varying based on complexity of the care plan and time spent. Reimbursement typically ranges from $40-$80 per month. **Optimizing Your Digital Health Revenue Cycle** While the potential revenue from digital health services is significant, here are some tips for maximizing your return: - **Invest in a user-friendly platform:** A platform like Actuvi that integrates with your billing system can streamline coding and claims submission for all your digital health services. - **Develop a clear documentation strategy:** Accurate documentation, especially for RTM services involving data analysis and treatment management, is essential for supporting claims and ensuring proper reimbursement. - **Stay informed on reimbursement updates:** Regularly check with payers and healthcare IT resources for changes in CPT code definitions and reimbursement rates for various digital health services. **The Future of Digital Health Billing** As digital health continues to evolve, so too will the CPT coding system. By staying informed and adopting sound billing practices, healthcare providers can navigate this evolving landscape and unlock the full revenue potential of their digital health services. Remember, this is not an exhaustive list, and new codes are introduced regularly. Reach out to Actuvi to learn how we can help you set up these programs in your practice and give you the technology to succeed. ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Actuvi for FQHCs # Unlocking New Revenue for FQHCs: RTM on the Actuvi Platform ![](https://framerusercontent.com/images/2s79FDlwJdw6zlH2NsgEJ7o3PU.jpg?width=768&height=768) Federally Qualified Health Centers (FQHCs) play a vital role in providing affordable, accessible healthcare to underserved communities. However, maintaining financial viability while delivering quality care can be a constant challenge. Remote therapeutic monitoring (RTM) offers a powerful solution, and Actuvi can be a valuable tool for FQHCs to implement successful RTM programs. **RTM: Transforming Care for Chronic Conditions** RTM leverages digital technology to remotely monitor patients with chronic conditions like diabetes, heart failure, and asthma. It allows healthcare providers to collect physiological data, analyze trends, and intervene proactively to prevent complications and improve patient outcomes. For FQHCs, RTM offers a multitude of benefits: - **Improved Patient Care:** RTM enables closer monitoring, allowing for timely detection of potential health issues and adjustments to treatment plans. This can lead to better management of chronic conditions and a reduction in hospital admissions. - **Enhanced Patient Engagement:** RTM empowers patients to take a more active role in their health by providing them with real-time feedback on their condition. This can improve medication adherence and overall well-being. - **Increased Efficiency:** RTM streamlines workflows and frees up valuable time for FQHC staff to focus on complex cases. - **Increased Revenue:** RTM can create significant recurring revenue to improve the financial stability of groups that are dealing with lost revenue from reimbursement cuts. **Why Actuvi is Ideal for FQHCs** Actuvi stands out as a particularly suitable RTM solution for FQHCs due to several key features: - **User-Friendly Platform:** Actuvi’s intuitive interface is easy for both healthcare providers and patients to navigate, minimizing training requirements and ensuring smooth program implementation. - **Scalability:** Actuvi can accommodate the needs of FQHCs of all sizes, allowing them to grow their RTM programs as needed. - **Cost-Effectiveness:** Actuvi offers a cost-conscious solution with flexible pricing plans that cater to the budgetary constraints of FQHCs. - **Data Security:** Actuvi prioritizes patient privacy and adheres to HIPAA regulations to ensure the security of sensitive medical data. - **Integration Capabilities:** Actuvi can integrate seamlessly with existing Electronic Health Records (EHR) systems used by many FQHCs, streamlining data flow and eliminating the need for manual data entry. **Unlocking Revenue Potential with RTM** By implementing RTM with Actuvi, FQHCs can unlock new revenue streams through: - **CMS Billing:** CMS reimburses healthcare providers for RTM services through specific CPT codes. Actuvi can help ensure proper program management to maximize reimbursement. - **Improved Quality Metrics:** Successful RTM programs can lead to better patient outcomes, which can positively impact FQHCs’ performance on NCQA quality metrics that influence federal funding. **Investing in the Future of FQHC Care** Actuvi empowers FQHCs to embrace RTM, enhancing both the quality of care they deliver and their financial sustainability. By improving patient outcomes, increasing efficiency, and unlocking new revenue streams, Actuvi can be a transformative tool for FQHCs to serve their communities more effectively. **Next Steps:** If you’re interested in learning more about how Actuvi can help your FQHC implement a successful RTM program, contact Actuvi today to schedule a demo and explore how this innovative solution can empower your organization to deliver exceptional care. ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Boosting Pain Management # Chronic Pain Management Gets a Boost: How RTM Bolsters Pain Specialists Toolkit ![](https://framerusercontent.com/images/S7KMdnl104UmJAN8yJMv3BsAO7w.jpg?width=768&height=768) Chronic pain is a complex and debilitating condition, affecting millions of people worldwide. Pain doctors and clinics face a constant challenge: providing effective, personalized pain management strategies while navigating the complexities of chronic care. Here’s where continuous remote monitoring (RTM) with Actuvi emerges as a powerful tool for pain specialists, offering a range of benefits that can significantly improve patient care and practice efficiency. **Enhanced Monitoring for Better Pain Management** - **Real-Time Data Insights:** Actuvi allows for continuous collection of pain data through patient-reported experiences and outcomes through the Actuvi app. This real-time data stream provides valuable insights into pain patterns, treatment effectiveness, and potential triggers. - **Improved Medication Management:** By monitoring medication adherence and tracking pain fluctuations, Actuvi empowers practicioners to optimize pain medication regimens and identify potential side effects or breakthrough pain requiring adjustments. - **Personalized Care Strategies:** The rich data collected with RTM allows pain specialists to tailor treatment plans to each patient’s unique needs and responses, leading to more effective and personalized pain management. **Streamlining Workflow and Empowering Patients** - **Improved Patient Engagement:** Actuvi fosters active patient participation in their pain management journey. Patients can track their pain levels, report flares, and communicate directly with their care team through the platform. - **Enhanced Patient-Practicioner Communication:** Real-time data and improved communication through RTM enable pain specialists to address patient concerns and adjust treatment plans more promptly, ultimately leading to better patient satisfaction. **Beyond Monitoring: The Ripple Effect of RTM** The benefits of RTM with Actuvi extend beyond pain management itself: - **Increased Practitioner Profits:** Actuvi’s RTM program guarantees profitability and ensures that the practitioner receives the majority of the reimbursement revenue. This can allow a typical practice with 200 patients enrolled add an additional $400,000+ in revenue. - **Reduced Healthcare Costs:** Early detection of complications and proactive interventions can help prevent hospital admissions and emergency room visits, leading to significant cost savings for payors. - **Improved Quality of Life:** Effective pain management empowers patients to regain control of their lives and participate in activities they previously enjoyed, leading to a better overall quality of life. - **Data-Driven Research:** The data collected through RTM can contribute to valuable research in chronic pain management, ultimately leading to better treatment options and improved patient outcomes in the future. **Investing in the Future of Pain Management** RTM with Actuvi is a valuable addition to the pain specialist’s toolkit. By providing comprehensive pain monitoring, streamlining workflows, and fostering patient engagement, Actuvi empowers pain clinics to deliver a higher standard of care. This translates to better patient outcomes, improved practice efficiency, and a brighter future for chronic pain management. **Ready to take your pain management practice to the next level? Contact Actuvi today (** [**info@actuvi.com**](https://web.archive.org/web/20241213002700/mailto:info@actuvi.com) **) and learn more about how our RTM solution can empower you to deliver exceptional care for your patients.** ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## APCM Management Guide # The Only Guide You Need for Advanced Primary Care Management (APCM) ![](https://framerusercontent.com/images/CbuxhvfAa9AksF9Aq0GnAgUBI4.png?width=1920&height=1080) This guide explores APCM in detail, including its structure, eligibility criteria, implementation requirements, and how it compares to other care management models. ## What is Advanced Primary Care Management? APCM is a Medicare program that rewards primary care providers for delivering proactive, patient-centered care. Instead of billing for individual services, providers receive monthly payments based on their ability to offer comprehensive care management. The goal is to reduce hospitalizations and emergency room visits, improve chronic disease management, and ensure patients receive timely support. Unlike reactive care models, APCM focuses on early interventions, continuous monitoring, and personalized care plans. ### Key Features of APCM 1. Preventative Focus: APCM emphasizes early interventions, such as regular health screenings and medication reviews, to address issues before they escalate. 2. 24/7 Access: Patients can contact their care team at any time via phone or text for urgent concerns, reducing reliance on emergency rooms. Outsourcing care can be provided with vendors that comply with CMS guidelines and work under the supervision of qualified providers. 3. Team-Based Care: Nurses, care managers, and physicians collaborate to create personalized care plans that address medical, social, and behavioral needs. 4. Patient Stratification: Medicare beneficiaries are grouped into three levels based on health complexity, ensuring resources match patient needs. APCM shares similarities with Chronic Care Management (CCM) but differs in its reimbursement structure and broader scope. For example, while CCM focuses on monthly time-based services, APCM reimburses providers for maintaining care availability—even if patients don’t use all services monthly. Patients enrolled in APCM cannot simultaneously participate in CCM or other overlapping programs. ### Eligibility and Patient Stratification APCM requires providers to categorize Medicare patients into three tiers: _**Level 1: Low Complexity**_ - Patients: Those with one or fewer chronic conditions (e.g., mild hypertension). - Care Needs: Basic preventative services, annual wellness visits, and medication reviews. - Reimbursement: $15 per patient/month. _**Level 2: Moderate Complexity**_ - Patients: Those with two or more chronic conditions (e.g., diabetes and heart disease). - Care Needs: Regular monitoring, care plan updates, and specialist coordination. - Reimbursement: $50 per patient/month. _**Level 3: High Complexity**_ - Patients: Those with multiple chronic conditions who are also Qualified Medicare Beneficiaries (QMB)—a status indicating financial hardship. - Care Needs: Intensive care coordination, social support referrals, and frequent follow-ups. - Reimbursement: $110 per patient/month. To verify QMB status, providers use the HIPAA Eligibility Transaction System (HETS). Level 3 patients are exempt from coinsurance, reducing financial barriers to care. ### Core Services Included in APCM APCM integrates several existing care management programs into a single framework: _**Chronic Care Management (CCM)**_ - Ongoing support for conditions like diabetes or COPD. - Care managers monitor symptoms, coordinate with specialists, and update treatment plans. _**Transitional Care Management (TCM)**_ - Ensures safe transitions after hospital discharges. - Providers contact patients within two days of discharge and schedule follow-ups within seven days. _**Principal Care Management (PCM)**_ - Focused on managing single high-risk conditions (e.g., advanced kidney disease). - Involves weekly check-ins and tailored care plans. _**Digital Health Tools**_ - Virtual Check-Ins: Brief consultations via phone or video to address minor concerns. - Remote Monitoring: Tracking vital signs (e.g., blood pressure) using wearable devices. - Electronic Visits (e-Visits): Secure messaging for non-urgent issues like prescription refills. For example, a patient with diabetes might receive monthly CCM check-ins, remote glucose monitoring, and same-day responses to medication questions—all under APCM. Actuvi streamlines care coordination by offering real-time health data tracking, automated patient reminders and digital health tools. Actuvi’s dashboard enables providers to monitor patient compliance, review abnormal readings, and allocate billing codes automatically. ### Program Requirements for Providers To qualify for APCM reimbursements, practices must meet CMS guidelines: 1. Patient Consent - Obtain written consent explaining program benefits and potential costs. - Document consent in the patient’s electronic health record (EHR). _Actuvi will automate this with the patient signing a consent form electronically the first time they sign into the app_. 2. Initial Visit - Conduct an in-person visit if the patient hasn’t been seen in three years. - Use this visit to assess health status and create a baseline care plan. 3. 24/7 Availability - Maintain a dedicated phone line staffed by care teams. - Train staff to handle after-hours calls and escalate urgent issues. _This can be performed by outsourced teams for the afterhours or all the time. Actuvi allows you to integrate outsourced teams easily into your program._ 4. Care Continuity - Assign patients to a consistent care team to build trust. Avoid frequent changes in care managers or providers. _Actuvi makes this simple with teams features that ensure that the care is shared with a team that can make it easy on your staff._ 5. Comprehensive Care Plans - Develop plans collaboratively with patients, including goals like “reduce blood sugar levels” or “attend physical therapy sessions.” - Update plans quarterly or after significant health changes. _Actuvi will help you build your plans during implementation and allow you to track and monitor easily._ 6. Quality Reporting - Track metrics like vaccination rates, emergency room visits, and patient satisfaction. - Report data to CMS through the Merit-Based Incentive Payment System (MIPS). _Actuvi’s platform allows you to track any data set or indicator – put it into a chart to easily evaluate._ Actuvi’s platform supports these requirements by enabling patient stratification, care plan updates, and performance tracking. Its analytics tools identify high-risk patients, enabling timely interventions. ## How APCM Compares to Other Programs APCM complements but differs from other Medicare programs: | | | | | | --- | --- | --- | --- | | | | | | | Aspect | APCM | CCM | TCM | | Billing | Monthly payment for service availability | Payment based on time spent (20+ minutes) | Single payment per care transition | | Focus | Preventative care and chronic management | Chronic condition management | Post-hospitalization transitions | | Patient Complexity | Stratified into three levels | No stratification | Focused on high-risk transitions | | Quality Reporting | Mandatory | Optional | Optional | _**Key Differences**_ - APCM vs. CCM: APCM doesn’t require monthly calls but mandates 24/7 access. - APCM vs. TCM: TCM addresses single transitions (e.g., hospital to home), while APCM offers ongoing support. APCM’s bundled payment structure rewards practices for maintaining service capabilities rather than tracking time. This reduces administrative burdens and encourages proactive care. ### Billing and Reimbursement APCM uses three billing codes: - G0556 (Level 1): $15/month for low-complexity patients. - G0557 (Level 2): $50/month for moderate-complexity patients. - G0558 (Level 3): $110/month for high-complexity QMB patients. _**Billing Best Practices**_ - Bill once monthly per patient, regardless of service usage. - Use EHR systems to track patient levels and automate code assignment. - For QMB patients, waive coinsurance to comply with Medicare rules. Actuvi automates billing code assignment, tracks monitoring, and generates billing reports, minimizing revenue cycle delays. For Rural Health Clinics (RHCs) and Federally Qualified Health Centers (FQHCs), APCM offers an alternative to expiring G0511 codes. Starting July 2025, these clinics must adopt standard CPT codes (e.g., 99490) for care management. APCM’s higher reimbursements for Level 3 patients may offset financial challenges for clinics serving low-income populations. ### Implementing APCM in Your Practice _Step 1: Assess Readiness_ - Evaluate existing workflows: Do staff have capacity for care coordination? - Audit technology: Can your EHR handle patient stratification and reporting? Actuvi can make it simple and easy to add without requiring you to change EHRs. _Step 2: Train Staff_ - Educate care teams on APCM requirements, including consent protocols and emergency response procedures. Actuvi will work with you to ensure your team is prepared and compliant. - Role-play common scenarios, like handling after-hours patient calls. _Step 3: Partner with Technology Vendors_ - Platforms like Actuvi offer a platform to run your program with all the essential components for reimbursement. The only thing you need is to provide care. - Integrate wearable devices (e.g., glucose monitors) to streamline data collection. _Step 4: Educate Patients_ - Use brochures or videos to explain APCM benefits. - Address concerns like, “Will this cost me more?” or “How do I reach my care team at night?” Actuvi simplifies implementation by offering pre-built care tracks (e.g., post-operative or diabetes management), customizable assessments, and population-level notifications. Its analytics dashboard tracks KPIs like patient compliance and response rates, enabling continuous program optimization. ### Common Challenges and Solutions _Challenge 1: Staff Shortages_ - Solution: Partner with third-party care management companies to handle after-hours calls and data entry. _Challenge 2: Patient Engagement_ - Solution: Use automated reminders for appointments and medication refills. _Challenge 3: Compliance Risks_ - Solution: Conduct monthly audits to ensure care plans are updated and consents are documented. ### The Future of Value-Based Care APCM represents a significant step toward sustainable healthcare. By aligning payments with outcomes, it incentivizes preventive care, reduces hospitalizations, and fosters patient engagement. For practices, success hinges on leveraging technology to meet CMS requirements while maintaining care quality. Platforms like Actuvi are critical to this transition, providing all the tools that ensure compliance, automate workflows, and provide actionable insights. As healthcare continues evolving, APCM will likely serve as a blueprint for future value-based initiatives. #### **Conclusion** Advanced Primary Care Management offers a practical path for Medicare providers to improve patient health while ensuring financial stability. By focusing on prevention, care coordination, and patient stratification, practices can enhance quality of life for vulnerable populations. While implementation requires upfront effort—staff training, technology upgrades, and patient education—the long-term benefits make APCM a worthwhile investment for clinics committed to value-based care. Partnering with Actuvi and leveraging automation tools will further simplify the transition, allowing providers to focus on what matters most: patient care. Partner with Actuvi navigate APCM’s complexities efficiently, ensuring compliance and maximizing the program’s potential – [https://dub.sh/digitalclinic](https://dub.sh/digitalclinic). ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Non-Invasive Patient Monitoring # A Practical Guide to Non-Invasive Patient Monitoring in 2025 ![](https://framerusercontent.com/images/mwNVjKMbqaFOrSIQPWnQBLbaZh8.png?width=2048&height=1152) Remote patient monitoring (RPM) and remote therapeutic monitoring (RTM) have transformed healthcare by enabling providers to track patients’ health outside traditional clinical settings. With the 2025 introduction of Advanced Primary Care Management (APCM), Medicare has further simplified reimbursement for value-based care. Actuvi’s platform consolidates these services into one system, allowing clinics to bill for RPM/RTM and APCM on one platform without requiring new devices or complex workflows. This blog explains how non-invasive monitoring works, the 2025 CMS billing updates, and how Actuvi helps providers implement these tools efficiently while reducing costs and administrative burdens. ## Understanding Non-Invasive Monitoring Non-invasive monitoring uses external devices or apps to collect health data without invasive procedures. Actuvi supports three key Medicare-backed services, each addressing distinct clinical needs: ### 1\. Remote Patient Monitoring (RPM) - **Purpose**: Track physiological data such as blood pressure, glucose levels, and oxygen saturation to manage chronic conditions like hypertension, diabetes, and COPD. **How It Works**: - **Device Flexibility**: Actuvi Intelligence (AI) allows patients to use their existing devices for RPM, so neither you nor your patients have to bear the costs of buying new devices. Compatible devices include FDA-cleared blood pressure cuffs, glucometers, and wearables. - **Automatic Data Sync**: Measurements transmit securely to Actuvi’s platform via Bluetooth or SMS, eliminating manual entry errors. - **Clinician Access**: Real-time dashboards display trends with color-coded alerts for readings outside preset thresholds (e.g., systolic BP >140 mmHg). **Billing Codes**: **CPT Code 99453 (one-time)**: ~$20 for initial set-up and patient education on using RPM equipment. **CPT Codes 99454 (monthly):** ~$50 for remote monitoring of physiological parameters with daily recording or programmed alert transmission. Requires at least 16 days of data collection per month from the patient. **CPT Code 99457 (monthly):** ~$50 for remote physiologic monitoring treatment management services. Requires at least 20 minutes of clinical staff/physician/other qualified healthcare professional time in a calendar month and interactive communication with the patient/caregiver during the month. **CPT Code 99458 (add-on):** ~$40 for each additional 20 minutes of treatment management services. Can be billed in unlimited 20-minute increments each month with reimbursement for the additional time beyond the initial 20 minutes included in CPT code 99457. ### 2\. Remote Therapeutic Monitoring (RTM) - **Purpose**: Track non-physiological data like pain levels, medication adherence, and therapy progress to manage musculoskeletal, respiratory, or cognitive behavioral health conditions. **How It Works**: - **Mobile App**: Actuvi’s free mobile app meets FDA’s requirements for Software-as-a-Medical Device (SaMD), making it free and easy to onboard patients. The app includes secure messaging, custom assessments, and therapy reminders. - **Customizable Workflows**: Clinicians create condition-specific assessments (e.g., “Rate your back pain from 0-10”) and set escalation rules (e.g., notify provider if pain exceeds level 7). - **Patient Engagement**: Push notifications remind patients to log symptoms or complete exercises, improving adherence. **Billing Codes**: **CPT Code 98975**: ~$20 (one-time code) for initial set-up and patient education on using RTM equipment. **CPT Codes 98976, 98977 & 98978(monthly)**: ~$50 (each) for ongoing RTM services for monitoring. Requires at least 16 days of data collection per month from the patient. **CPT Code 98980 (monthly)**: ~$50 for RTM treatment monitoring services provided by a physician or qualified healthcare professional, requiring at least one interactive communication with the patient per month. **CPT Code 98981 (add-on):** ~$40 for each additional 20 minutes of treatment monitoring time by a physician or qualified healthcare professional in the same calendar month as code 98980. ### 3\. Advanced Primary Care Management (APCM) - **Purpose**: Simplify chronic care management under value-based models. **2025 Updates – New Codes:** **G0556**: APCM for Medicare patients with one or fewer chronic conditions (Level 1). Reimbursement – $15 per patient per month **G0557**: APCM for Medicare patients with two or more chronic conditions (Level 2). Reimbursement – $50 per patient per month **G0558**: APCM for Medicare patients with two or more chronic conditions who are Qualified Medicare Beneficiaries (Level 3) Reimbursement – $110 per patient per month - **No Time Thresholds**: Unlike traditional care management, APCM billing doesn’t require tracking minutes spent per patient. - **Compatibility**: APCM can be billed alongside RPM or RTM for the same patient in the same month. - **Key Benefit**: Focus on care quality over administrative tasks. ## How Actuvi Simplifies Implementation ### 1\. No New Devices Required **Existing Device Integration:** - Actuvi supports multiple integrations, including: - Blood Pressure monitoring devices - Glucose Monitoring devices - Wearables **Cost Savings**: Clinics avoid $100–$500/patient costs for new devices. Patients use tools they already trust, reducing onboarding resistance. ### 2\. Unified Platform for RPM, RTM, and APCM **Single Dashboard**: - View aggregated data (vitals, symptoms, adherence) in customizable reports. - Filter by patient risk level, condition, or billing code. **Automated Billing**: - Actuvi auto-populates CPT codes based on completing requirements (e.g., 99454 for 16+ days of RPM data). - Export-ready documentation for audits. **APCM Workflows**: - Allows providers to assess patient-submitted media for diagnostic and treatment purposes. - Supports brief, patient-initiated interactions with a healthcare practitioner via various communication technologies. ### 3\. Compliance and Security - **HIPAA Compliance**: End-to-end encryption for data at rest and in transit. - **Access Controls**: Role-based permissions ensure only authorized staff view sensitive data. ## Real-World Applications ### Case Study 1: Hypertension Management **Patient Profile**: 65-year-old male with uncontrolled hypertension (150/95 mmHg baseline). **Implementation**: - **RPM Setup**: Patient uses existing Omron cuff; readings sync to Actuvi immediately. - **Alerts**: Clinician notified when BP exceeds 140/90 mmHg for three consecutive days. - **APCM Billing**: Clinic bills G0556 for ongoing support for patient. ### Case Study 2: Post-Knee Surgery Recovery **Patient Profile**: 58-year-old female recovering from ACL reconstruction. **Implementation**: - **RTM Tracking**: Patient logs pain levels (1-10 scale) and completes PT exercises in-app. - **APCM**: Clinic bills G0557 for ongoing support for patient. ## Getting Started with Actuvi _**Step 1: Choose your program and build your digital clinic**_ - Select RPM, RTM, or APCM—or mix services based on your patient population. - Actuvi’s support team configures your digital clinic in a day. - Clinicians receive training materials (videos, PDFs) for device troubleshooting. _**Step 2: Staff Training**_ - Navigating the Actuvi dashboard. - Setting alert thresholds and custom surveys. - Generating billing reports. - Ongoing Support: Dedicated account manager for workflow optimization. _**Step 3: Enroll Patients (Zero Cost)**_ - Enroll patients on Actuvi’s app with zero app fees or device costs. - Monitor data and generate billing reports through Actuvi’s dashboard. ## Conclusion Actuvi’s platform removes barriers to non-invasive monitoring by: 1. **Eliminating Device Costs**: Patients use existing tools they already trust. 2. **Simplifying Compliance**: Mobile app provides automated reminders and nudges. 3. **Maximizing Revenue**: Automated billing reports for RPM, RTM, and APCM. With 2025’s APCM updates, clinics can now focus on care quality over administrative tasks. Actuvi ensures compliance with CMS rules while delivering better outcomes for complex patient populations. **Next Step**: Book a Demo to see Actuvi’s unified RPM/RTM/APCM workflows in action – [https://dub.sh/digitalclinic](https://dub.sh/digitalclinic). ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Understanding PREMs and PROMs # Understanding PREMs and PROMs in Modern Healthcare ![](https://framerusercontent.com/images/ne1jdyiSahYgdzuBgmzJz5B1yDU.png?width=1920&height=1080) In today’s world of healthcare, listening to patients and improving their care is more important than ever. Two powerful tools have become popular to help doctors and hospitals do this: Patient-Reported Experience Measures (PREMs) and Patient-Reported Outcome Measures (PROMs). This guide will tell you everything you need to know about PREMs and PROMs, from what they are and why they matter to how to use them and what’s coming next. ## What Are PREMs and PROMs? ### Patient-Reported Experience Measures (PREMs) PREMs are ways to find out how patients feel about their healthcare experience. They usually ask about things like: - How well doctors and nurses communicated - If patients felt involved in decisions about their care - How clean the hospital or clinic was - How long patients had to wait - How happy patients were with their care overall PREMs help healthcare providers understand what it’s like to be a patient and where they can make things better. ### Patient-Reported Outcome Measures (PROMs) PROMs are tools that ask patients about their health and how well treatments are working. They focus on things that matter most to patients, such as: - How well they can move and do everyday activities - How much pain they’re in - How they’re feeling emotionally - How well they can do their usual activities - How bad their symptoms are - How good their overall quality of life is PROMs help doctors understand how treatments affect patients’ lives, not just their medical test results. ## Why Are PREMs and PROMs Important? Using PREMs and PROMs has many benefits for both patients and healthcare providers: 1. **Better Patient-Centered Care**: By focusing on what matters to patients, doctors can give more personal and effective care. 2. **Improved Communication**: PREMs and PROMs help patients and doctors talk better, leading to smarter decisions about care. 3. **Finding Ways to Improve**: The information from these measures shows where care can be made better. 4. **Comparing Performance**: Hospitals and clinics can see how they’re doing compared to others, which can lead to sharing good ideas. 5. **Focus on Value**: PREMs and PROMs help healthcare focus on making patients better and happier, not just on how many treatments they give. 6. **Catching Problems Early**: Regular use of PROMs can help find potential health issues sooner, so they can be treated quickly. 7. **Giving Patients a Voice**: By asking patients to report on their outcomes and experiences, PREMs and PROMs help patients feel more involved in their care. ## Types of PREMs and PROMs ### Types of PREMs 1. **General PREMs**: These ask about overall patient experience in any healthcare setting. Example: Surveys that ask about your experience with any doctor visit 2. **Condition-Specific PREMs**: These focus on experiences related to specific health conditions or treatments. Example: Surveys for cancer patients about their care 3. **Setting-Specific PREMs**: These are made for particular healthcare places. Example: Surveys about your experience in the emergency room ### Types of PROMs 1. **General PROMs**: These measure overall health and quality of life. Example: Surveys that ask about your general health and well-being 2. **Condition-Specific PROMs**: These focus on symptoms and impacts of specific health problems. Example: Surveys for people with back pain about how it affects their daily life 3. **Population-Specific PROMs**: These are designed for specific groups of patients. Example: Health surveys made just for children 4. **Symptom-Specific PROMs**: These focus on particular symptoms across different health conditions. Example: Surveys that ask about pain levels, no matter what’s causing the pain ## How to Use PREMs and PROMs: A Step-by-Step Guide ### 1\. Pick the Right Measures Choosing the right PREMs and PROMs is key. Think about: - **Relevance**: Choose measures that fit your patients and the conditions you treat. - **Accuracy**: Make sure the measures have been tested and proven to work well. - **Practicality**: Pick measures that are easy to use in your healthcare setting. - **Comparability**: Consider using widely used measures so you can compare your results with others. ### 2\. Plan How to Collect Information Decide how you’ll gather PREM and PROM data: - **When**: Figure out when to give surveys (like before and after treatment, or regularly for long-term conditions). - **How**: Choose between paper forms, online surveys, or both. Patients can either do it by themselves or through interview. - **How Often**: Decide how often to collect data without overwhelming patients or staff. ### 3\. Use Technology to Help Use digital tools to make collecting and analyzing data easier: - **Electronic Surveys**: Use systems that let patients fill out surveys on their phones or computers. - **Connect with Patient Records**: Make sure PREM and PROM data can be easily seen in patient health records. - **Quick Reporting**: Use systems that give you insights from the data right away. ### 4\. Train Staff and Teach Patients Good training and education are crucial: - **Staff Training**: Make sure all healthcare workers understand why PREMs and PROMs are important and how to use the information. - **Patient Education**: Explain to patients why their feedback matters and how it will be used to make their care better. ### 5\. Look at the Data and Take Action Collecting data is just the start. To make a real difference: - **Regular Reviews**: Set up ways to look at PREM and PROM data often. - **Find Patterns**: Look for trends in the data that show where you can improve. - **Make Plans**: Come up with and carry out plans to address the issues you find. - **Share Results**: Tell patients about improvements to show them their input matters. ## Examples of PREMs and PROMs in Real Life ### PREMs Examples 1. **Hospital Survey**: A standard survey that asks patients about their hospital stay. 2. **Doctor’s Office Survey**: Used to get patient feedback on visits to their regular doctor. 3. **Emergency Room Survey**: Focuses on patient experiences in the emergency department. ### PROMs Examples 1. **Overall Health Survey**: A widely used survey that asks about general health in five areas: moving around, self-care, usual activities, pain/discomfort, and anxiety/depression. 2. **Health Status Survey**: A set of questions that looks at physical, mental, and social health in adults and children. 3. **Hip Surgery Survey**: A specific survey designed to check how well patients are doing after hip replacement surgery. ## Overcoming Common Challenges 1. **Getting More People to Respond**: - Make surveys easy to fill out and quick to complete. - Send friendly reminders to patients. - Explain why their feedback is so important. 2. **Making Sure Data is Good**: - Use surveys that have been proven to work well. - Check the data for any problems. - Give patients clear instructions on how to fill out surveys. 3. **Helping Staff Get on Board**: - Include staff in planning how to use PREMs and PROMs. - Show staff how these measures can help improve care. - Provide ongoing support and training. 4. **Making Technology Work Smoothly**: - Choose systems that are easy to use. - Make sure you have good tech support. - Introduce new technologies slowly and carefully. 5. **Understanding the Data**: - Train people on how to analyze and interpret the data. - Use charts and graphs to make the data easier to understand. - Work with experts who know how to make sense of the numbers. ## What’s Next for PREMs and PROMs? As we look to the future, several exciting changes are coming: 1. **Smart Computer Analysis**: Computers will get better at understanding PREM and PROM data, giving more detailed insights. 2. **Personalized Care**: PROMs will help create more individualized treatment plans, tailoring care to each patient’s needs and preferences. 3. **Constant Feedback**: Wearable devices and apps will provide more frequent and up-to-date PROM data. 4. **Bigger Picture of Health**: PREMs and PROMs will be combined with information about social factors that affect health, giving a more complete view of patient well-being. 5. **Tying Payment to Results**: PREMs and PROMs will become more important in how healthcare providers are paid, linking payments to how well patients do and how happy they are with their care. 6. **Patient-Created Measures**: Patients will be more involved in creating the PREMs and PROMs used to evaluate their care. ## Conclusion PREMs and PROMs are powerful tools for making healthcare better, improving patient satisfaction, and achieving better health outcomes. By using these measures effectively, healthcare providers can gain valuable insights into what patients experience and how healthy they are, leading to meaningful improvements in care. Remember, using PREMs and PROMs is an ongoing process. Start small, learn as you go, and keep improving your approach. With patience and persistence, you can use patient feedback to make real, positive changes in the care you provide. Are you ready to start using PREMs and PROMs in your practice? Talk to one of our digital care specialists at Actuvi to understand how you can get the most out of patient-reported data – [https://outlook.office365.com/book/ActuviDemo@actuvi.com/](https://outlook.office365.com/book/ActuviDemo@actuvi.com/) Your patients—and your practice—will be better for it. ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Digital Biomarkers in Healthcare # Digital Biomarkers – A New Chapter in Healthcare ![](https://framerusercontent.com/images/ZVmX3MYLUhtAv42wAoAM4V3ITRA.jpg?width=2048&height=1152) Phones and smartwatches do more than keep you connected—they monitor your health nonstop. Don’t let that sentence freak you out! It’s not 1984 _yet._ It’s the world of digital biomarkers, and we invite you to take a peek inside. ## What Are Digital Biomarkers? Digital biomarkers are health indicators measured by everyday devices. When your fitness tracker monitors your sleep patterns, that’s a digital biomarker. When an app analyzes your voice for signs of stress, that’s a digital biomarker. You get the gist. These tools provide a continuous stream of health data, offering insights that were once only available through periodic doctor visits. #### _A Field on the Rise_ The use of digital biomarkers in healthcare is growing at an enormous pace. In 2023, the market size stood at [$2.49 billion](https://www.businesswire.com/news/home/20240321729591/en/Global-Digital-Biomarkers-Market-Outlook-Forecast-2024-2029-Rise-in-Digitized-Virtual-Clinical-Research-Increasing-Focus-on-Drug-Development-and-Expanding-Applications-in-Mental-Health---ResearchAndMarkets.com)! ![](https://framerusercontent.com/images/fuQ4eS8a8NNNsXVviMu78KKzZFo.png?width=1095&height=750) Projections suggest this number could reach [$8.59 billion by 2029, growing at a CAGR of 22.86%](https://www.businesswire.com/news/home/20240321729591/en/Global-Digital-Biomarkers-Market-Outlook-Forecast-2024-2029-Rise-in-Digitized-Virtual-Clinical-Research-Increasing-Focus-on-Drug-Development-and-Expanding-Applications-in-Mental-Health---ResearchAndMarkets.com). This growth reflects the increasing interest from various stakeholders—healthcare providers, researchers, technology companies, and patients. ### How Are Digital Biomarkers Being Used? Digital biomarkers are finding their place in various aspects of healthcare. - Monitoring: We use the majority of digital biomarkers to monitor ongoing health issues. For instance, glucose monitors for diabetes management fall into this category. - Diagnosis: Researchers are developing a few digital biomarkers to aid diagnosis, like a smartphone app that analyzes speech patterns to help identify cognitive impairments. - Early Detection: Few digital biomarkers focus on catching health issues early. Wearables that detect irregular heart rhythms are a prime example. - Predictive Insights: Some of the most exciting applications involve predicting health risks before symptoms appear. That could mean analyzing patterns in movement, sleep, or other factors to forecast potential health issues. These tools are providing new ways to understand our health. ### Types of Digital Biomarkers Digital biomarkers cover a broad spectrum of health indicators. - Physiological Biomarkers: Measure body functions such as heart rate, blood pressure, or temperature. - Cognitive Biomarkers: These assess brain health and function, often through smartphone-based tests or games. - Vocal Biomarkers: These can detect multiple conditions, from Parkinson’s disease to depression, by analyzing voice patterns and speech characteristics. - Idiosyncratic Biomarkers: These focus on unique individual health patterns that might indicate changes in well-being. - Other Biomarkers: This category includes emerging types of digital biomarkers that don’t fit neatly into the above categories. ### Challenges Facing Digital Biomarkers Of course, with any new technology comes challenges. - Privacy and Security: Health data is sensitive. Safety experts raise legitimate concerns about storing it securely, controlling its access, and preventing its misuse. - Accuracy: Digital biomarkers should be accurate for doctors to rely on them, requiring thorough testing and validation. - Integration: Adding digital biomarker data to existing healthcare systems can be complex. It’s not just about the technology but also about changing how healthcare providers work. - Regulation: Digital biomarkers must start meeting medical device regulations once they gain widespread adoption. The process can be lengthy and complex. - User Adoption: While many people use smartphones and wearables, not everyone wants constant health monitoring. Convincing people to use these tools consistently can be difficult. These challenges are significant, but addressing them is part of the ongoing development of digital biomarkers in healthcare. #### The Upside of Digital Biomarkers While there are hurdles to overcome, digital biomarkers could bring some real benefits to healthcare. - More Information: These tools could give healthcare providers a clearer picture of how patients are doing between visits. You may notice trends in heart rate or sleep patterns over time. - Spotting Issues Early: Sometimes, small changes can signal big problems. Digital biomarkers might help spot these changes sooner, letting you address issues before they become serious. - Adjusting Treatments: With more data, you might be able to see how well a treatment is working and make changes if needed. It could help find the right approach for each patient more quickly. - Getting Patients Involved: It’s natural for patients to get more involved when they can track their health data. It could lead to better conversations during appointments and maybe even better follow-through on treatment plans. - Smoother Research: Digital biomarkers could streamline the process if you run clinical trials. More data points and fewer clinic visits could make studies quicker and simpler for everyone involved. - Managing Costs: If you can prevent problems or avoid treatments that aren’t working, you might be able to keep costs down for your patients and practice. Of course, you’ll need to assess how accurate these tools are and how they fit into your current workflows. However, they could be valuable additions to your medical practice. ### What This Means for You? As a healthcare provider, it offers new tools to understand and treat patients. For patients, digital biomarkers could mean more personalized care and the ability to monitor your health more closely. At Actuvi, we’re working to make sense of this data. Our platform aims to turn the information from digital biomarkers into actionable insights for healthcare providers and researchers. Are you interested in learning more about how you can integrate digital biomarkers into your practice? We’d be happy to show you. Contact us for a demonstration of our platform. Healthcare is continuously evolving, and digital biomarkers are an interesting new chapter. It’s an exciting time to be in healthcare, and we’re looking forward to seeing what comes next! Book a demo with us today – [https://bit.ly/3Yu7S1q](https://bit.ly/3Yu7S1q) ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Keeping Healthcare Local # Keeping Digital Healthcare Local: Solving the Patient Data Fragmentation Problem ![](https://framerusercontent.com/images/jQruupGSIjbYiogfR5WuRVMxEk.jpg?width=2048&height=1152) Digital health has revolutionized healthcare delivery but has also created a new challenge: **patient data fragmentation.** Patients use multiple apps and platforms to manage their health, and their data is often scattered across disparate systems. This fragmentation makes it difficult for local healthcare practices to provide truly continuous, coordinated care. Physicians struggle to access complete patient histories, gain a holistic view of their patient’s health, and maintain the strong patient-physician relationships crucial for optimal outcomes. This fragmentation isn’t just an inconvenience—it’s a barrier to effective care. When patient data is siloed, it can lead to: - **Missed diagnoses:** Critical information might be hidden within a separate app, leading to delayed or inaccurate diagnoses. - **Medication errors:** Without a complete picture of a patient’s medications, the risk of adverse drug interactions increases. - **Missed service opportunities and lost revenue:** Without a centralized view of patient needs, practices might miss opportunities for appropriate services and billing, impacting revenue and potentially patient health. This fragmentation can also lead to inaccurate billing and lost revenue due to incomplete or inconsistent data. - **Weakened patient-physician relationships:** Fragmented care can make patients feel like just another number, eroding trust and hindering communication. ## **There’s a better way: Keeping digital healthcare local.** Integrating patient data within your local healthcare ecosystem can solve the fragmentation problem. Using a platform like Actuvi, you can bring all your patient data together in one secure, accessible location. Actuvi’s adaptable and scalable platform allows you to: - **Consolidate Patient Information:** Integrate data from multiple sources, including wearables, patient portals, and other health apps, into a single, unified patient record. - **Improve Care Coordination:** Share information securely and efficiently with other healthcare providers within your network to facilitate seamless care transitions. - **Enhance Patient Engagement:** Empower patients with tools to actively manage their health and communicate directly with your practice, strengthening relationships and improving adherence. - **Gain Actionable Insights:** Leverage data analytics to identify trends, track patient progress, and make more informed decisions about treatment plans, including identifying service gaps and optimizing billing practices. ## **Invest in Your Practice and Your Patients** We understand the challenges of transitioning to a new digital health platform. That’s why Actuvi offers a free digital care revenue model consultation for your practice. Our experts will work with you to develop a customized plan to maximize your revenue potential through remote patient monitoring, telehealth, and other digital health services. This is your opportunity to: - **Unlock new revenue streams.** - **Improve patient outcomes.** - **Streamline your workflow.** - **Strengthen patient relationships.** Don’t let data fragmentation hinder your practice’s success. Book a demo today and discover how Actuvi can help you keep digital healthcare local and transform your practice – [https://bit.ly/3Yu7S1q](https://bit.ly/3Yu7S1q) ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Best Remote Care Platforms # The 10 Best Remote Care Platforms ![](https://framerusercontent.com/images/IiWoinC7EmDWofgUZxYTpdVGzI.jpg?width=2048&height=1365) ### **The Growing Importance of Remote Care** Modern healthcare is changing. Patients increasingly expect convenient ways to connect with their clinicians, and practices are looking for better ways to manage care outside of the clinic. Remote care bridges this gap. It uses technology to monitor patients, facilitate communication, and provide continuous support from a distance. For medical practices, this shift presents an opportunity to extend their services, improve patient engagement, and operate more efficiently. Adopting a remote care model allows clinics to offer a higher level of service by maintaining an ongoing connection with their patients, which leads to better health outcomes and a stronger practice. ### **Here are the 10 leading companies in the remote care space** **1.** [**Actuvi**](https://www.actuvi.com/) Actuvi is a digital health platform that functions as a digital extension of a clinic. It moves healthcare beyond the limitations of traditional, in-person appointments by creating a system for continuous and connected care. The platform is designed to be the central hub for a practice’s remote operations, using intelligent automation to manage patient monitoring, communication, and administrative tasks. It captures real-time patient data from multiple sources—including medical devices, apps, and patient self-reporting—and organizes it into a single, unified view. The platform also includes integrated telehealth capabilities, allowing clinics to conduct secure video calls and virtual visits directly within the Actuvi system. This allows care teams to make informed decisions based on up-to-date information. Actuvi provides the tools for practices of any size to launch, manage, and scale a successful remote care program. **Pros:** - **Complete Practice Automation:** [Actuvi](https://www.actuvi.com/) automates essential back-office operations. This includes time tracking for patient interactions, generating billing reports, and sending appointment or medication reminders to patients, which frees up staff to focus on patient care. - **AI-Driven Patient Compliance:** [Actuvi](https://www.actuvi.com/)‘s AI automates patient engagement through text messages. This approach meets patients where they are, using familiar technology to enhance compliance with care plans and reduce the burden on staff. - **Unified Data Integration:** The platform breaks down traditional data silos by integrating with existing EHR/EMR systems, medical devices, and other health applications. This creates a comprehensive and unified view of each patient’s health. - **Enhanced Patient Engagement:** Patients are given a free and easy-to-use mobile app to report data, track their progress, and communicate securely with their care team. This direct line of communication keeps patients active in their own care. - **Customizable Care Plans:** Medical practices can build their own custom assessments and monitoring plans, called “tracks,” to fit their specialty and patient needs. This ensures the monitoring is relevant and effective for different conditions. - **Proactive Clinical Intelligence:** The system provides care teams with a dashboard showing key performance indicators and sends real-time alerts for abnormal patient readings. This allows staff to intervene quickly when a patient’s health data exceeds set thresholds. - **Designed for Scalability:** [Actuvi](https://www.actuvi.com/) is built to grow with a practice, whether it is looking to expand its services or manage a capped patient roster more efficiently. It enables practices to expand their geographical reach. - **Full Implementation Support:** [Actuvi](https://www.actuvi.com/) partners with clinics every step of the way. This includes building the custom program, training administrative and clinical staff, and providing ongoing support to ensure the program succeeds. **2.** [**Healthie**](https://www.gethealthie.com/) Healthie is a platform for health and wellness professionals. It combines client engagement, back-office operations, and telehealth. It is designed for dietitians, health coaches, and other wellness practitioners to manage their practice. **Pros:** - Offers a comprehensive set of tools, including scheduling, billing, and an EHR. - Includes a client-facing portal and mobile app for engagement. - Features are tailored for wellness and nutrition-based practices. **Cons:** - Its broad wellness focus may not be specific enough for purely clinical remote monitoring. - The wide range of features could be complex for a practice needing a simple solution. **3.** [**MedM**](https://www.medm.com/) MedM is a technology company focused on connected health solutions. Its platform collects data from hundreds of fitness and medical devices. The data is stored in the cloud and can be shared with caregivers or healthcare clinicians. **Pros:** - Supports a wide variety of connected medical and fitness devices. - Offers white-label solutions for companies to launch a branded remote care service. - Has an established global presence. **Cons:** - Functions more as a data collection tool than a full practice management solution. - Requires integration with other systems for billing, scheduling, and clinical documentation. **4.** [**Clara Health**](https://clarahealth.com/) Clara Health is a platform designed to help patients find and connect with clinical trials. While not a traditional remote care platform for clinics, it uses digital tools to connect patients with research and manage parts of the trial process remotely. **Pros:** - Provides patients with access to new treatment options. - Uses technology to simplify the clinical trial enrollment process. - Contributes to medical research by increasing patient participation. **Cons:** - It is not designed for routine clinical care or chronic condition management. - The focus is on the specific workflow of clinical trials, not general practice needs. **5.** [**Babyscripts**](https://getbabyscripts.com/) Babyscripts is a virtual care platform focused on obstetrics and gynecology. It provides remote monitoring for pregnant patients to manage their health between appointments and aims to reduce maternal health risks. **Pros:** - Highly specialized for pregnancy and postpartum care. - Delivers educational content and reminders specific to the patient’s stage of pregnancy. - Provides remote monitoring tools for issues like blood pressure. **Cons:** - Its use is limited to obstetrics and is not applicable to other medical specialties. - A practice would need other software for non-pregnant patients. **6.** [**Twill**](https://twill.health/) Twill, formerly known as Happify Health, is a digital health platform focused on mental health and well-being. It provides digital therapeutics, coaching, and community support to help individuals manage their mental health. **Pros:** - Offers science-based activities and games to improve mental well-being. - Provides care for a wide range of mental health needs. - Connects users with a supportive community and professional coaches. **Cons:** - It is focused exclusively on mental health. - The model is more wellness-oriented and may not fit into traditional clinical billing workflows. **7.** [**Memora Health**](https://www.memorahealth.com/) Memora Health is an AI-powered platform that automates patient communication. It guides patients through their care episodes with proactive, conversational text messages, answering their questions and collecting information for the clinical team. **Pros:** - Automates routine patient communication, saving staff time. - Uses AI to understand and respond to patient questions. - Integrates with EHRs to digitize clinical workflows. **Cons:** - The primary focus is on communication rather than device-based data monitoring. - Effectiveness depends on the quality of the AI and the specific clinical workflows it supports. **8.** [**PatientLink**](https://www.google.com/search?q=https://www.patientlink.com/) PatientLink provides solutions that help medical practices capture patient data through online forms. It allows patients to complete their paperwork from home before an appointment, and the data integrates directly into the practice’s EHR. **Pros:** - Reduces in-office wait times and manual data entry for staff. - Integrates with a variety of EHR systems. - Improves the accuracy of patient information. **Cons:** - It is a data-entry tool, not a remote care or monitoring platform. - Its functionality is limited to pre-appointment information gathering. **9.** [**VSee**](https://vsee.com/) VSee is a telehealth platform that provides tools for video consultations, medical exams, and remote patient monitoring. It is designed to be a simple and secure way for clinicians to see patients online. **Pros:** - Offers a HIPAA-compliant platform for virtual visits. - Provides options for peripheral streaming for remote medical exams. - The platform is configurable for different needs, from small clinics to large hospitals. **Cons:** - The core focus is on telehealth visits, with remote monitoring as a secondary feature. - Some advanced features may require more technical setup. **10.** [**CareSignal**](https://www.google.com/search?q=https://www.lightbeamhealth.com/caresignal/) CareSignal is a remote patient monitoring platform that uses automated phone calls and text messages to manage large patient populations. It focuses on accessibility, ensuring that patients without smartphones or internet access can still be monitored. **Pros:** - Accessible to patients without requiring smartphones or digital literacy. - Scalable to manage thousands of patients with minimal staff effort. - Clinically validated to improve outcomes for various chronic conditions. **Cons:** - Lacks video or app-based features for richer patient interaction. - The interaction is less personal than direct communication with a care team member. ### **How to Choose the Best Remote Care Platform** When choosing a platform, consider these points: - **Your Practice’s Needs:** Determine if you need a simple monitoring tool or a comprehensive platform with broad features. - **Ease of Use:** The software should be simple for both your staff and your patients to ensure it gets used. - **Integration:** A platform that integrates with your existing EHR will prevent duplicate work and reduce errors. - **Support:** Look for a company that offers training and ongoing support to help you run your program successfully. - **Scalability:** Choose a platform that can grow with your practice over time. While each platform has its strengths, [**Actuvi**](https://www.actuvi.com/) stands out for practices seeking a comprehensive and scalable solution. Its focus on automating workflows, integrating all patient data into one view, and providing full implementation support makes it a strong choice for launching and growing a modern remote care program. ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Best Telemedicine Software 2025 # Best Telemedicine Software of 2025: The Definitive Guide for Providers ![](https://framerusercontent.com/images/7y5WQHo7QuNvcVOpkvP08KwhooY.jpg?width=2048&height=1365) It’s the middle of a busy workday, and a worried mother needs immediate advice about her child’s spiking fever. Instead of taking half the day off for a 10-minute conversation, they open an app and have a secure video chat with their trusted physician. This isn’t a glimpse into the future – it’s the standard of care in modern medicine, and it’s transforming healthcare delivery across the nation. With recent data showing that over four out of five healthcare providers have integrated telehealth into their practice, selecting the right telemedicine software has become one of the most pivotal decisions for medical organizations in 2025. ### **What Is Telemedicine Software and Why Does Your Practice Need It?** Telemedicine software is a sophisticated digital ecosystem that empowers healthcare professionals to provide medical services from a distance. Using tools like high-definition video conferencing, secure messaging, and remote patient monitoring, these platforms create a virtual front door to your practice. They effectively bridge the gap between doctor and patient, removing the friction of a physical visit. The global pandemic was a catalyst, fast-tracking telemedicine adoption by what some experts believe is a full decade. The paradigm has shifted permanently. Modern patients now demand and expect the convenience and accessibility that telemedicine provides. From routine follow-ups and specialist consultations to chronic care management and behavioral health, these platforms are indispensable for delivering high-quality care, lowering costs, and boosting patient satisfaction. ### **Key Benefits of Telemedicine Software** - **Dramatically Improved Patient Access:** Patients in remote locations, individuals with mobility challenges, or busy professionals can receive timely care without geographical or scheduling constraints. - **Significant Cost Reduction:** Practices can lower their overhead related to physical space and administrative tasks, while patients save on travel, parking, and lost wages. - **Enhanced Patient Engagement & Adherence:** Continuous connectivity and digital touchpoints make it easier for patients to remain engaged in their care plans and adhere to treatments. - **Increased Practice Efficiency & Throughput:** Optimized scheduling, automated patient reminders, and seamless digital record-keeping alleviate administrative bottlenecks. - **Better Clinical Outcomes:** Consistent virtual check-ins and remote monitoring lead to more effective management of chronic diseases and a stronger focus on preventive health. ### **Essential Features to Look for in Telemedicine Software** When assessing the crowded market of telemedicine platforms, several features are non-negotiable for a secure, efficient, and successful rollout. - **HIPAA Compliance and Security:** Your chosen platform must adhere to the stringent requirements of HIPAA to safeguard protected health information (PHI). Prioritize features like end-to-end encryption, secure cloud storage, access controls, and detailed audit logs. - **Video Quality and Reliability:** High-definition video and lag-free audio form the cornerstone of accurate remote diagnostics. The leading platforms ensure exceptional quality, even on networks with limited bandwidth. - **Integration Capabilities:** To avoid fragmented workflows, your telemedicine software must integrate smoothly with your existing Electronic Health Records (EHR), Practice Management (PM), and billing systems. - **Multi-Device Compatibility:** A seamless experience is key. Patients should be able to connect from any device—smartphone, tablet, or desktop—while providers require powerful, intuitive applications for their workstations and mobile devices. - **Prescription Management:** Look for integrated e-prescribing (eRx) functionality that allows clinicians to securely transmit prescriptions to the patient’s preferred pharmacy during a virtual visit. - **Scheduling and Appointment Management:** A robust system with automated scheduling, calendar synchronization, and customizable appointment reminders is proven to reduce no-show rates and optimize clinic flow. - **Payment Processing:** An integrated payment gateway is crucial for a smooth financial workflow, supporting insurance verification, copay collection, and direct-to-patient billing. ### **Top 15 Best Telemedicine Software Platforms for 2025** After in-depth research and a comprehensive analysis of the current market landscape, Hoot MD presents the definitive list of top telemedicine software solutions for forward-thinking healthcare providers. **1.** [**Actuvi**](https://www.actuvi.com/) - **Best for:** All-in-one practice management and patient engagement. - Actuvi stands alone at the top of our list for its uniquely comprehensive and user-centric platform. Actuvi provides a comprehensive suite of communication tools integrated into a single platform. These features are designed to connect patients directly with their care teams and facilitate internal collaboration among staff. It’s more than just a telehealth tool; it’s a complete operating system for the modern practice, seamlessly blending remote care with powerful administrative features. Its intuitive design minimizes the learning curve for both staff and patients, ensuring rapid adoption and immediate ROI. **Direct Patient Communication** - **Live Video and Audio Calls**: Providers can initiate live, synchronous telehealth sessions with patients directly from the platform. - **Secure Text Messaging**: The system includes HIPAA-compliant messaging. This allows care teams to securely communicate with patients, who receive the messages as notifications on their mobile app. **Team Collaboration** - **Inter-Staff Communication**: The platform includes a dedicated chat function for staff members to collaborate and coordinate patient care internally. **An Integrated System** - **Core Platform Feature**: These communication tools are not separate products, but a core part of the Actuvi virtual care offering. - **Supports Modern Care Models**: The telehealth and communication features are designed to support billable services like Remote Therapeutic Monitoring (RTM), Remote Patient Monitoring (RPM), and Advanced Primary Care Management (APCM). - **Key Features:** - AI-driven workflow automation - Comprehensive and engaging patient portal - Integrated billing, RCM, and payment processing - Fully customizable for over 20 medical specialties - Stellar, high-definition video and audio - **Pricing:** Tiered plans are available to suit practices of all sizes; contact for enterprise pricing. **2.** [**OnCall Health**](https://oncallhealth.com/) - **Best for:** Group practices and behavioral health networks. - OnCall Health provides a secure and collaborative platform with strong features for mental and behavioral health providers. - **Key Features:** - Secure video conferencing and group session capabilities - Client messaging and digital intake forms - PHI-compliant online booking - **Pricing:** Plans start at approximately $59/month per provider. **3.** [**Spruce Health**](https://www.sprucehealth.com/) - **Best for:** Unified patient communication. - Spruce Health excels at bringing all forms of communication into a single, HIPAA-compliant application for medical teams. - **Key Features:** - Secure messaging, business phone, and fax lines - Integrated video visits - Team collaboration features - **Pricing:** Plans start at $24/month per user, with telehealth features in higher tiers. **4.** [**Anytime Pediatrics**](https://anytimepediatrics.com/) - **Best for:** Pediatric practices. - This platform is purpose-built for the unique needs of pediatricians, offering workflows and features tailored to caring for children. - **Key Features:** - Pediatric-specific triage and documentation protocols - After-hours and on-call solutions - Integrates with various pediatric EHRs - **Pricing:** Custom pricing based on practice size and needs. **5.** [**Hale Health**](https://www.hale.co/) - **Best for:** Practices focused on strong patient-provider relationships. - Hale Health offers a clean, user-friendly platform designed to enhance communication and engagement between visits. - **Key Features:** - Live video visits and secure messaging - Case-based workflows - Patient education resource delivery - **Pricing:** Contact for pricing information. **6.** [**TigerConnect**](https://tigerconnect.com/) - **Best for:** Clinical communication and collaboration in hospital settings. - While known for its secure messaging, TigerConnect has expanded to offer a robust telehealth solution integrated into its communication platform. - **Key Features:** - Role-based secure messaging - Alarm management and event notification - Patient-facing video consultations - **Pricing:** Custom quotes for enterprise and healthcare systems. **7.** [**OhMD**](https://www.ohmd.com/) - **Best for:** Practices wanting to add texting and telehealth without replacing their EHR. - OhMD focuses on simple, effective patient communication, allowing practices to add telehealth and HIPAA-compliant texting easily. - **Key Features:** - Two-way patient texting - Video visits and electronic forms - Reputation management tools - **Pricing:** Tiered plans are available, starting with a free basic plan. **8.** [**Adracare**](https://www.adracare.com/) - **Best for:** Canadian and international clinics requiring regional compliance. - Adracare offers a versatile practice management and telehealth solution with a focus on data security and compliance across different regions. - **Key Features:** - Integrated booking, billing, and charting - PIPEDA and HIPAA compliance - Group session functionality - **Pricing:** Plans start around $35/month per user. **9.** [**Medici**](https://medici.md/) - **Best for:** Solo providers and small practices seeking a simple, mobile-first solution. - Medici allows providers to securely communicate with their patients via text, call, or video from a mobile app. - **Key Features:** - Mobile-centric platform - Translate feature for over 40 languages - Simple e-prescribing tools - **Pricing:** Monthly subscription plans are available for individual providers. **10.** [**SwyftScripts**](https://www.swyftscripts.com/) - **Best for:** Practices prioritizing integrated e-prescribing workflows. - As its name suggests, SwyftScripts places a strong emphasis on a seamless prescription and medication management experience. - **Key Features:** - Advanced e-prescribing and medication history - Telehealth and secure chat - Patient onboarding tools - **Pricing:** Contact for custom pricing. **11.** [**BlueJeans Telehealth**](https://www.google.com/search?q=https://www.bluejeans.com/products/telehealth) - **Best for:** Organizations needing enterprise-grade video with medical device integration. - Leveraging Verizon’s network infrastructure, BlueJeans offers a reliable and feature-rich telehealth solution. - **Key Features:** - Dolby Voice for audio clarity - Medical device data integration - Download-free experience for patients - **Pricing:** Plans start at a per-visit rate or monthly subscription. **12.** [**Let’sTalk Interactive**](https://letstalkinteractive.com/) - **Best for:** Custom telehealth solutions and unique hardware needs. - Let’sTalk Interactive specializes in creating custom, white-label telehealth solutions for various healthcare organizations. - **Key Features:** - Customizable platform and branding - Telehealth kiosks and carts - Provider network access - **Pricing:** Custom solutions require a consultation and quote. **13.** [**NextPatient**](https://www.nextpatient.co/) - **Best for:** Enhancing the “digital front door” of a practice. - NextPatient focuses heavily on patient acquisition and intake, with telehealth as a core part of its offering. - **Key Features:** - Online scheduling and reputation management - Digital patient registration - Integrated virtual visits - **Pricing:** Custom pricing based on modules and practice size. **14.** [**Rhinogram**](https://www.rhinogram.com/) - **Best for:** Text-based patient communication and virtual care. - Rhinogram is a leader in HIPAA-compliant texting, allowing practices to communicate efficiently and conduct text-based virtual visits. - **Key Features:** - Live video consultations - Secure patient texting from your office line - Internal team messaging - **Pricing:** Plans are customized based on practice needs. **15.** [**Caregility**](https://caregility.com/) - **Best for:** Large health systems and inpatient virtual care. - Caregility offers a comprehensive, enterprise-class platform designed for complex healthcare environments and hospital settings. - **Key Features:** - Inpatient virtual nursing and rounding - Tele-ICU capabilities - Integration with carts, wall systems, and devices - **Pricing:** Enterprise pricing provided upon consultation. ### **How to Choose the Right Telemedicine Software for Your Practice** Selecting your ideal telemedicine partner requires a thoughtful evaluation of your practice’s unique operational, clinical, and financial landscape. Follow this step-by-step guide. **Step 1: Assess Your Practice Needs** - **Practice Size & Scalability:** A solo practitioner’s needs differ vastly from a multi-location hospital group. Look for a platform that can grow with you. - **Specialty Requirements:** A dermatologist may need high-resolution image sharing, while a psychiatrist requires robust group therapy options. Ensure the software has features tailored to your specialty. - **Patient Demographics:** Consider the technical aptitude and device preferences of your patient population to ensure ease of use and high adoption. - **Existing Technology Stack:** Prioritize platforms that offer deep, seamless integrations with your current EHR, PM, and billing software to maintain workflow integrity. **Step 2: Evaluate Technical Requirements** - **Internet Infrastructure:** Confirm that your practice has the necessary bandwidth to support reliable, high-quality video streams. - **Device Compatibility:** Check that the software performs flawlessly across the desktops, tablets, and smartphones used by your providers and patients. - **Security Standards:** Go beyond the “HIPAA-compliant” label. Inquire about security certifications, encryption methods, and data storage protocols. - **Support and Training:** Evaluate the quality of customer support and the comprehensiveness of the training materials provided for your staff. **Step 3: Consider Financial Factors** - **Total Cost of Ownership:** Account for all costs, including setup fees, monthly subscriptions, per-visit charges, and any necessary hardware upgrades. - **Ongoing Expenses:** Understand the fee structure clearly. Are there extra costs for data storage, additional users, or transaction processing? - **Return on Investment (ROI):** Project the potential for increased revenue through higher patient volume and the cost savings from reduced administrative tasks and physical overhead. - **Insurance Reimbursement:** Confirm the platform’s billing and documentation features align with the requirements of your key payors for telehealth services. **Step 4: Plan for Implementation** - **Staff Training:** Dedicate sufficient time to train all clinical and administrative staff. Create champions within the practice to lead the transition. - **Patient Education:** Proactively communicate with patients. Develop simple guides, videos, and FAQs to help them understand how to access and use the new platform. - **Workflow Integration:** Map out exactly how virtual visits will be scheduled, conducted, and documented within your existing clinical workflows. - **Quality Assurance:** Establish clear protocols for troubleshooting, backup communication plans (in case of technical failure), and quality review. ### **Benefits of Implementing Telemedicine Software** The advantages of adopting telemedicine software are tangible and far-reaching, creating significant value for clinicians and patients alike. **For Healthcare Providers** - **Increased Revenue Opportunities:** Telemedicine enables providers to add new service lines, see more patients by reducing room turnover time, and conduct lucrative follow-ups more efficiently. - **Improved Work-Life Balance:** The flexibility to conduct consultations remotely can dramatically reduce commute times and allow for more adaptable scheduling, helping to combat provider burnout. - **Enhanced Patient Retention & Loyalty:** Offering the convenience of virtual care is a powerful differentiator that boosts patient satisfaction and loyalty in a competitive market. - **Reduced Administrative Overhead:** Digital-first platforms automate tasks like intake, reminders, and payment collection, freeing up staff to focus on higher-value activities. - **Superior Documentation:** Integrated platforms often lead to more accurate and efficient clinical documentation, directly within the patient’s record during the virtual encounter. **For Patients** - **Unmatched Convenience and Accessibility:** Patients can receive high-quality care from the comfort of their home, office, or while on the road, effectively eliminating barriers of time and travel. - **Reduced Waiting Times:** Virtual appointments bypass the physical waiting room entirely, and flexible scheduling often means patients can be “seen” sooner. - **Significant Cost Savings:** Patients avoid expenses related to fuel, parking, public transit, and, most importantly, unpaid time off work for themselves or a caregiver. - **Improved Health Management:** The ease of scheduling follow-ups and check-ins for chronic conditions leads to better medication adherence and proactive health management. - **Enhanced Privacy and Comfort:** Many patients feel more at ease discussing sensitive health concerns from the security and privacy of their own personal space. ### **Common Challenges and How to Overcome Them** While telemedicine offers numerous benefits, implementation can present challenges that require careful planning and solutions: - **Technical Difficulties:** Poor internet connectivity or user error can disrupt a consultation. **Solution:** Choose platforms optimized for low-bandwidth, provide simple tech support guides for patients, and always have a phone number as a backup. - **Provider Adoption:** Clinicians may be resistant to changing long-standing workflows. **Solution:** Offer comprehensive training, highlight the benefits to their work-life balance, and start with a pilot program led by enthusiastic early adopters. - **Patient Engagement:** Certain demographics may be less comfortable with technology. **Solution:** Maintain a hybrid care model, offer clear and simple instructions, and ensure the patient-facing interface is as intuitive as possible. - **Regulatory Compliance:** Telehealth regulations and cross-state licensing can be complex. **Solution:** Partner with a platform that prioritizes compliance and provides resources to help you navigate the legal landscape. - **Quality of Care Concerns:** Ensuring a virtual exam is as thorough as an in-person one. **Solution:** Develop clear clinical protocols for what constitutes a “telehealth-appropriate” visit and provide training on virtual examination techniques. ### **Future Trends in Telemedicine Software** The telemedicine industry continues to evolve rapidly, with several trends shaping its future: - **Artificial Intelligence Integration:** AI will play a larger role in clinical decision support, automating triage, and personalizing patient engagement. - **Remote Patient Monitoring (RPM):** Deeper integration with wearables and at-home medical devices will allow for continuous data streams and proactive interventions for chronic care. - **Virtual & Augmented Reality (VR/AR):** These immersive technologies will find new applications in areas like physical therapy, mental health treatment, and surgical training. - **Blockchain for Health Records:** This technology could offer a new level of security and patient-controlled portability for medical records across disparate systems. - **Expanded Reimbursement:** Payor coverage for telehealth is expected to continue expanding and solidifying, moving towards permanent payment parity with in-person visits. ### **Your Blueprint for Successful Telemedicine Implementation** To maximize the success of your telemedicine program, follow these proven strategies: - **Start Small and Scale Gradually:** Begin with a pilot program involving a small number of providers and patients. Use this experience to refine your processes and address any issues before a full-scale rollout. - **Invest in Staff Training:** Comprehensive training is essential for successful adoption. Ensure that all staff members understand how to use the platform, troubleshoot common issues, and assist patients with technical difficulties. - **Develop Clear Protocols:** Establish clear guidelines for when telehealth is appropriate, how to conduct virtual examinations, and when to recommend in-person visits. These protocols should be regularly reviewed and updated. - **Focus on Patient Experience:** Make the telehealth experience as smooth and user-friendly as possible. Provide clear instructions, offer technical support, and gather feedback to continuously improve the patient experience. - **Maintain Quality Standards:** Ensure that virtual consultations meet the same quality standards as in-person visits. This includes proper documentation, appropriate follow-up care, and adherence to clinical guidelines. - **Monitor and Measure Success:** Track key metrics such as patient satisfaction, provider adoption rates, technical issues, and clinical outcomes. Use this data to continuously improve your telemedicine program. ### **Conclusion: Choosing Your Telemedicine Partner for the Future** The telemedicine revolution is not a trend; it is the new standard of care. Choosing the right software partner is one of the most impactful decisions your practice will make. Whether you are a small specialty clinic seeking simplicity and efficiency or a large health system requiring a scalable, enterprise-grade solution, a platform on this list will meet your needs. Remember, the “best” telemedicine software is the one that vanishes into your workflow, empowering you to deliver exceptional care while creating a frictionless experience for your patients. Take the time to perform due diligence, leverage free trials and product demos, and select a partner for the long term. The future of healthcare is a hybrid of digital and in-person care. The right telemedicine platform is your gateway to providing more accessible, efficient, and effective care, ultimately building a more resilient and profitable practice for the years to come. ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Best Digital Health Platforms # The 30 Best Digital Health Platforms for Practitioners: A Deep Dive ![](https://framerusercontent.com/images/m59cbTRCVO1uEsdOn88ZPxaGRR0.jpg?width=2048&height=1006) Navigating the crowded market of digital health platforms is a significant challenge for modern healthcare practitioners. Choosing the right software isn’t just about technology; it’s about finding a partner that can streamline workflows, enhance patient care, and ensure the financial health of your practice. With countless options available, how do you identify the one that truly aligns with the future of value-based, proactive care? To answer this, we’ve undertaken a comprehensive review of the digital health landscape. This guide cuts through the noise to not only list the top platforms but also provide a clear framework for making an informed decision. We analyze each platform based on its core functionality, target audience, and standout features to help you find the perfect fit for your practice’s unique needs. ### How We Ranked These Platforms Our evaluation process was rigorous and focused on what matters most to forward-thinking practitioners. We didn’t just look for a list of features; we looked for a cohesive vision for the future of healthcare delivery. Our primary ranking criteria included: 1. **Proactive Care Capabilities:** How well does the platform enable practitioners to move from reactive to preventative care? We gave top marks to systems with strong remote monitoring and AI-driven intervention tools. 2. **Workflow Automation:** The best platforms save you time. We prioritized solutions that automate administrative and clinical tasks, especially complex ones like billing for remote care codes. 3. **Practitioner & Patient Experience:** The technology must be intuitive for both the clinical team and the patients they serve. We looked for clean interfaces, secure communication, and tools that encourage patient engagement. 4. **Interoperability & Compliance:** Seamless integration with existing EHRs and unwavering, built-in HIPAA compliance are non-negotiable. 5. **Scalability & Flexibility:** Platforms must be able to support a growing practice and adapt to various medical specialties and care models. ### The Top 30 Digital Health Platforms at a Glance | Platform | Best For | Key Feature | HIPAA Compliant? | | --- | --- | --- | --- | | **1\.** [**Actuvi**](https://www.actuvi.com/) | **Practices focused on proactive, value-based care and remote monitoring.** | **All-in-one complete digital health delivery platform** | **Yes** | | 2\. [Carepatron](https://www.carepatron.com/) | Small teams and solo practitioners | All-in-one practice management | Yes | | 3\. [Oystehr](https://www.oystehr.com/) | Developers building custom solutions | Headless, API-first EHR platform | Yes | | 4\. [Medplum](https://www.medplum.com/) | Health-tech startups | Open-source healthcare developer toolkit | Yes | | 5\. [Backline](https://backlinehealth.com/) | Secure team communication | Secure messaging and telehealth | Yes | | 6\. [Coviu](https://www.coviu.com/) | Telehealth-first practices | Browser-based video consultations | Yes | | 7\. [Healow](https://healow.com/) | Practices using eClinicalWorks EHR | Integrated patient engagement tools | Yes | | 8\. [MedWand](https://www.medwand.com/) | Remote physical examinations | Multi-sensor telehealth device | Yes | | 9\. [Bleepa](https://bleepa.com/) | Hospital communication | Secure clinical imaging messenger | Yes | | 10\. [Mendelian](https://www.mendelian.co/) | Rare disease specialists | AI-powered diagnostic screening | Yes | | 11\. [VCDoctor](https://vcdoctor.com/) | White-label telehealth deployment | Customizable telehealth software | Yes | | 12\. [RXNT](https://rxnt.com/) | Small to mid-sized practices | Integrated EHR and practice management | Yes | | 13\. [Canvas Medical](https://canvasmedical.com/) | Primary care startups | Developer-friendly EMR platform | Yes | | 14\. [Healthie](https://www.gethealthie.com/) | Nutritionists and wellness coaches | Client engagement and EHR for wellness | Yes | | 15\. [OnCall](https://oncallhealth.com/) | Hybrid (virtual & in-person) care | Virtual care and practice management | Yes | | 16\. [Chiron Health](https://chironhealth.com/) | Specialty practices | Video visit and reimbursement tools | Yes | | 17\. [InSync](https://www.insynchcs.com/) | Behavioral health agencies | EHR for mental health and substance abuse | Yes | | 18\. [SimpleSet](https://simpleset.net/) | Physical and occupational therapists | Home exercise program software | Yes | | 19\. [Pabau](https://www.pabau.com/) | Medical aesthetic clinics | Clinic management for aesthetic practices | Yes | | 20\. [HintOS](https://www.hint.com/) | Direct Primary Care (DPC) practices | Operating system for DPC memberships | Yes | | 21\. [Akute Health](https://www.akutehealth.com/) | Modern primary care clinics | Collaborative, team-based EHR | Yes | | 22\. [Spruce Health](https://www.sprucehealth.com/) | Unified patient communication | Secure messaging, phone, and fax | Yes | | 23\. [Elation Health](https://www.elationhealth.com/) | Primary care physicians | Clinical-first EHR platform | Yes | | 24\. [IntakeQ](https://intakeq.com/) | Forms and intake automation | Online forms and practice management | Yes | | 25\. [Klara](https://www.klara.com/) | Patient communication management | Centralized patient messaging hub | Yes | | 26\. [Well-Beat](https://well-beat.com/) | Patient adherence programs | AI-based patient engagement | Yes | | 27\. [Medesk](https://www.medesk.co.uk/) | Private practice management | Online booking and patient records | Yes | | 28\. [Adracare](https://www.adracare.com/) | Canadian healthcare providers | Telemedicine and practice management | Yes (PIPEDA) | | 29\. [Flow Health](https://flowhealth.com/) | AI-driven diagnostics | AI platform for lab result interpretation | Yes | | 30\. [HealthViewX](https://healthviewx.com/) | Virtual care program deployment | Telehealth and remote monitoring | Yes | ## In-Depth Reviews ### 1\. [Actuvi](https://www.actuvi.com/) – Best Overall for Proactive & Value-Based Care [Actuvi](https://www.actuvi.com/) stands alone as our top choice because it is more than just a software platform; it’s a complete digital health delivery system designed for the future of medicine. It excels at extending clinical care beyond the four walls of the clinic, leveraging powerful AI and automation to make preventative, value-based care models not just possible, but profitable and efficient. For practitioners aiming to **thrive in a hybrid environment** by blending traditional fee-for-service with proactive, value-based care, Actuvi is the clear leader. #### Key Features - **AI-Driven Remote Monitoring:** Actuvi’s core strength is its [AI-driven remote monitoring](https://www.actuvi.com/products/remote-patient-monitoring) capability. The system automatically collects data for both therapeutic and physiologic monitoring from connected devices (like blood pressure cuffs and scales) and patient-reported outcomes via its mobile app. Its AI engine analyzes this data in real-time, alerting clinical staff to abnormal readings or negative trends, allowing for proactive intervention before a condition escalates. - **Automated Billing & Compliance:** Actuvi tackles one of the biggest hurdles in remote care: billing. The platform is designed to automatically track and log all monitoring and communication activities, helping practices align with the latest [CPT codes](https://www.actuvi.com/blog/most-widely-used-cpt-codes-in-digital-health-demystifying-revenue-in-the-evolving-landscape). Actuvi’s system simplifies reimbursement for [remote therapeutic monitoring (RTM)](https://www.actuvi.com/products/remote-therapeutic-monitoring), [remote patient monitoring (RPM)](https://www.actuvi.com/products/remote-patient-monitoring), and [advanced primary care management (APCM)](https://www.actuvi.com/products/advanced-primary-care-management). It generates compliant billing reports, providing the necessary documentation to ensure you get paid for the remote care you provide. This feature alone can deliver a significant return on investment. - **Customizable Care Pathways:** The platform is not a one-size-fits-all solution. Practitioners can use a drag-and-drop builder to create custom assessments and “monitoring tracks” for specific conditions like hypertension, diabetes, or post-operative recovery. This automates the delivery of personalized care plans, reminders, and educational content directly to the patient’s app. - **Seamless Interoperability:** Built on [Microsoft Azure](https://azure.microsoft.com/), Actuvi prioritizes security and interoperability. It is [HIPAA compliant](https://www.hhs.gov/hipaa/index.html) and designed to integrate with existing Electronic Health Record (EHR) systems, ensuring that data flows seamlessly between platforms and providing a unified view of the patient. #### Pros - Unmatched focus on proactive, preventative care. - Dramatically simplifies the complex process of billing for remote care. - Highly flexible and customizable for virtually any medical specialty. - Empowers patients with an engaging, easy-to-use mobile app. - Reduces administrative burden through intelligent automation. **Verdict:** For practitioners who want to lead the charge into modern, value-based healthcare, Actuvi is the most comprehensive and forward-thinking platform on the market today. It provides the tools to improve patient outcomes, create new revenue streams, and future-proof your practice. ### 2\. [Carepatron](https://www.carepatron.com/) A solid all-in-one practice management solution designed for small teams and solo practitioners. Carepatron is known for its clean, user-friendly interface and an attractive free plan that makes it accessible for practices just starting out. It effectively combines essential features like telehealth, appointment scheduling, clinical notes, and billing into one straightforward package. #### Pros - **Generous Free Plan:** Offers a free-forever starter plan, making it highly accessible for new or small practices on a tight budget. - **User-Friendly Interface:** The platform is widely praised for being intuitive and easy to navigate, reducing the learning curve for non-technical staff. #### Cons - **Limited Advanced Features:** May lack the deep, complex features and reporting capabilities required by larger or multi-specialty clinics. - **Scalability Concerns:** While excellent for small teams, rapidly growing practices might eventually need a more robust, enterprise-grade solution. ### 3\. [Oystehr](https://www.oystehr.com/) For the more technically inclined, Oystehr is a “headless” EHR platform. This means it provides the robust, compliant backend infrastructure (database, APIs, security) while giving healthcare companies the complete freedom to design and build their own custom, front-end user experience. It’s ideal for organizations that want a unique patient and provider interface without building the entire compliant stack from scratch. #### Pros - **Maximum Flexibility:** Allows for the creation of a completely unique and branded user experience tailored to specific workflows. - **Focus on Core Competency:** Lets development teams focus on the user-facing application instead of reinventing the compliant backend. #### Cons - **Requires Developer Resources:** This is not an out-of-the-box solution and requires a dedicated software development team to build and maintain. - **Longer Time to Market:** Building a custom front-end can significantly extend the timeline compared to implementing a pre-built system. ### 4\. [Medplum](https://www.medplum.com/) An open-source alternative for healthcare developers, Medplum provides a FHIR-native backend and a React component library to accelerate the development of new health applications. Its open-source nature offers transparency and flexibility, making it a popular choice for health-tech startups and innovative clinics that want deep control over their technology stack. #### Pros - **No Vendor Lock-In:** Being open-source means you have full control over the code and can host it anywhere, avoiding dependency on a single company. - **FHIR-Native:** Built from the ground up on the FHIR standard, ensuring a high degree of interoperability with other modern health systems. #### Cons - **Requires Technical Expertise:** Implementation, customization, and maintenance require a skilled engineering team. - **Support Model:** Support relies on community forums and documentation, which may not be as immediate as the dedicated support from a commercial vendor. ### 5\. [Backline](https://backlinehealth.com/) Developed by DrFirst, Backline is a communication platform focused on secure messaging, telehealth, and e-forms. It excels at unifying communication across the entire care community, allowing clinicians, administrative staff, patients, and even external providers to collaborate securely in real-time. #### Pros - **Unified Communication:** Brings disparate communication channels (text, video, forms) into one secure, HIPAA-compliant platform. - **Protects Provider Privacy:** Features like caller ID masking allow clinicians to contact patients from their personal devices without revealing their number. #### Cons - **Not a Full EHR:** While it excels at communication, it is not a system of record for comprehensive clinical charting. - **Potential for Workflow Overlap:** Practices must be careful to integrate it properly to avoid confusion with existing EHR communication tools. ### 6\. [Coviu](https://www.coviu.com/) A dedicated telehealth platform that offers a suite of clinical tools directly within its browser-based video call interface. Originating from Australia’s national science agency, CSIRO, Coviu requires no downloads for patients and features an app marketplace that adds functionality like Pearson clinical assessments and digital whiteboarding. #### Pros - **Patient Accessibility:** No downloads or installations are required for patients, reducing technical barriers to starting a video visit. - **In-Call Clinical Tools:** The ability to use apps and tools directly within the consultation enhances the quality of the remote visit. #### Cons - **Primarily a Telehealth Tool:** It is not a complete practice management system and needs to be used alongside an EHR and billing software. - **Browser Dependent:** Performance can be affected by the patient’s browser type, version, and internet connection quality. ### 7\. [Healow](https://healow.com/) From the makers of the popular eClinicalWorks EHR, Healow is a tightly integrated patient engagement platform. For practices already in the eClinicalWorks ecosystem, it provides a seamless experience for patients through a dedicated portal and mobile apps for scheduling, checking in, viewing lab results, and communicating with the practice. #### Pros - **Seamless eCW Integration:** Offers unparalleled, native integration for practices already using the eClinicalWorks EHR. - **Comprehensive Patient Tools:** Provides a wide array of patient-facing tools, from self-scheduling to health and lifestyle tracking apps. #### Cons - **Vendor Lock-In:** Its value is significantly diminished for practices not using eClinicalWorks, creating strong dependency on one ecosystem. - **Complex for Non-eCW Users:** Attempting to use it as a standalone solution without the core eCW EHR would be inefficient and difficult. ### 8\. [MedWand](https://www.medwand.com/) MedWand offers a unique hardware and software combination to enhance remote physical examinations. It’s a handheld device with multiple attachments that allows a patient or caregiver to capture clinical-grade data, including heart and lung sounds, high-resolution images of the skin and throat, and oxygen saturation, giving the remote clinician a much clearer picture. #### Pros - **Enables More Thorough Exams:** Allows for the collection of objective clinical data, moving beyond a simple conversational telehealth visit. - **Improves Diagnostic Confidence:** Gives providers more information to make clinical decisions remotely. #### Cons - **Hardware Requirement:** Relies on the patient having access to the device and being able to use it correctly. - **Cost and Logistics:** Deploying and managing the physical hardware for a large patient population can be costly and logistically complex. ### 9\. [Bleepa](https://bleepa.com/) A secure, CE-marked clinical messaging tool that allows healthcare professionals to view and discuss clinical-grade medical images on the go. Its zero-footprint design means no patient data is stored on the user’s device, ensuring security while facilitating rapid decision-making among care teams. #### Pros - **Regulatory Compliance:** CE marking for medical image review provides peace of mind for diagnostic use. - **High Security:** The “zero-footprint” architecture means patient data isn’t stored on personal devices, reducing risk. #### Cons - **Niche Focus:** It is a specialized communication tool for imaging, not a comprehensive EHR or practice management system. - **Team-Oriented:** Best suited for hospital departments and care teams rather than solo private practitioners. ### 10\. [Mendelian](https://www.mendelian.co/) A highly specialized platform that uses AI to support the diagnosis of rare diseases. MendelScan, its core technology, analyzes a practice’s existing EHR data to flag patients who exhibit patterns consistent with rare diseases, helping clinicians identify and diagnose these conditions far earlier than would otherwise be possible. #### Pros - **Addresses a Critical Unmet Need:** Can dramatically shorten the diagnostic odyssey for patients with rare diseases. - **Leverages Existing Data:** Works by analyzing data already present in the EHR, requiring no new data entry from clinicians. #### Cons - **Highly Specialized Utility:** Its value is directly tied to the prevalence of potential rare disease patients in a practice’s population. - **A Diagnostic Aid, Not a PM Tool:** It is a supplementary clinical tool and does not handle the day-to-day operations of a practice. ### 11\. [VCDoctor](https://vcdoctor.com/) A provider of white-label telehealth software, VCDoctor allows healthcare organizations and entrepreneurs to launch their own branded virtual care platforms. It offers a customizable and scalable solution for those who want to offer telehealth services under their own name without building the technology from the ground up. #### Pros - **Full Branding Control:** Allows organizations to maintain their brand identity across their entire virtual care offering. - **Scalable Architecture:** Designed to support a growing user base, making it suitable for ambitious telehealth startups. #### Cons - **Higher Initial Effort:** Requires more setup and configuration than a standard, off-the-shelf SaaS product. - **Marketing is Self-Managed:** The platform provides the technology, but the organization is responsible for attracting and retaining users. ### 12\. [RXNT](https://rxnt.com/) An established ambulatory healthcare solution offering an integrated, ONC-certified suite of tools. With a history dating back to 1999, RXNT provides a full package including EHR, practice management, e-prescribing, and medical billing for small to mid-sized practices. #### Pros - **Proven and Stable:** As a long-standing company, it offers a reliable and well-tested suite of products. - **All-in-One Suite:** Provides a fully integrated solution, eliminating the need to piece together different systems from multiple vendors. #### Cons - **Less Modern Interface:** The user interface may feel dated compared to newer, more design-focused startups. - **Pace of Innovation:** May not release new features as rapidly as more agile, venture-backed competitors. ### 13\. [Canvas Medical](https://canvasmedical.com/) A modern, developer-friendly EMR platform with an API-first approach. Canvas is designed to help primary care startups and innovative clinics build custom workflows, automate repetitive tasks, and deeply integrate their EMR with other digital tools, making it a favorite among tech-forward providers. #### Pros - **Extensive Customization:** The API-first design allows for a high degree of workflow automation and integration. - **Empowers Tech-Savvy Practices:** Ideal for clinics that want to use technology as a competitive advantage. #### Cons - **Steeper Learning Curve:** Can be complex for non-technical users who are not comfortable with software development concepts. - **Reliance on Developer Skills:** Achieving the full potential of the platform may require ongoing access to developer resources. ### 14\. [Healthie](https://www.gethealthie.com/) A comprehensive practice management and telehealth platform built specifically for nutritionists, dietitians, and health coaches. Healthie includes specialty-specific features like food and lifestyle logging, goal tracking, client packages, and program creation to support wellness professionals. #### Pros - **Designed for Wellness:** Features are perfectly tailored to the workflows of health coaches and nutritionists. - **Strong Client Engagement:** Tools like photo-based food logging and goal tracking foster a strong connection with clients. #### Cons - **Not for General Medicine:** Lacks the robust medical charting and billing features required for a general medical practice. - **Limited Scope:** Its focus on wellness makes it unsuitable for most other medical specialties. ### 15\. [OnCall](https://oncallhealth.com/) A virtual care platform that helps healthcare organizations manage hybrid care models. It seamlessly combines virtual consultation capabilities with in-person appointment scheduling and practice management tools, making it ideal for clinics that offer a mix of remote and face-to-face services. #### Pros - **Excellent for Hybrid Care:** Natively supports both virtual and in-person appointments in one system. - **Streamlined Scheduling:** Strong patient self-scheduling features help reduce administrative workload. #### Cons - **May Be Overkill for Virtual-Only:** Practices that are 100% virtual might find they are paying for features they don’t need. - **Focus on Scheduling and Video:** May have less depth in other areas like complex clinical documentation or billing. ### 16\. [Chiron Health](https://chironhealth.com/) A telemedicine platform that focuses heavily on integrating video visits directly into a practice’s existing workflow. A key strength of Chiron Health is its suite of tools designed to ensure proper billing and maximize reimbursement for telehealth appointments from private payers and Medicare. #### Pros - **Focus on Reimbursement:** Provides specific tools and workflows to help practices bill correctly for telehealth. - **Workflow Integration:** Designed to slot into a practice’s existing processes with minimal disruption. #### Cons - **Primarily a Video Tool:** It is not a full-service communication platform and lacks features like secure asynchronous messaging. - **Less Patient-Facing:** More focused on the provider and billing side than on broad patient engagement features. ### 17\. [InSync](https://www.insynchcs.com/) A highly configurable EHR and practice management software tailored to the specific needs of behavioral health, substance use, and mental health agencies. It includes features for group therapy notes, medication management, and the complex compliance and billing requirements unique to these specialties. #### Pros - **Deep Specialization:** Offers features specifically for behavioral health that general EHRs lack, such as group therapy notes. - **Highly Configurable:** Can be adapted to fit the unique workflows and programs of different mental health agencies. #### Cons - **Not for General Medicine:** Its specialized nature makes it unsuitable for nearly all other medical fields. - **Complex Implementation:** The high degree of configurability can make the initial setup process long and complex. ### 18\. [SimpleSet](https://simpleset.net/) A specialized software for physical and occupational therapists that streamlines the creation of home exercise programs. Therapists can use its library of thousands of video exercises to build and share custom plans, track patient adherence, and adjust programs remotely based on patient feedback. #### Pros - **Saves Therapists Time:** The extensive library of high-quality video exercises makes creating home programs fast and easy. - **Improves Patient Adherence:** Clear video instructions are more effective than paper handouts, leading to better compliance. #### Cons - **Niche Tool:** It is not a full practice management system and must be used alongside an EHR for charting and billing. - **Limited Functionality:** Its purpose is highly focused on exercise prescription and does not extend to other aspects of practice management. ### 19\. [Pabau](https://www.pabau.com/) A complete clinic management system designed specifically for the medical aesthetic and cosmetic industry. Pabau handles everything from online booking and scheduling to detailed clinical records, including before-and-after photo management, consent forms, and marketing tools tailored to aesthetic practices. #### Pros - **Tailor-Made for Aesthetics:** Includes industry-specific features like photo management and treatment-specific consent forms. - **Strong Business Tools:** Integrates marketing and CRM features to help aesthetic clinics attract and retain clients. #### Cons - **Irrelevant for Other Specialties:** Its feature set is not applicable to any other field of medicine. - **Can Be Expensive:** All-in-one, specialized systems can come with a higher price tag than general practice management software. ### 20\. [HintOS](https://www.hint.com/) The leading operating system for the Direct Primary Care (DPC) movement. HintOS is built to handle the unique subscription/membership billing model that defines DPC, helping practices manage their patient panel, automate recurring payments, and handle contracts with employers. #### Pros - **The Standard for DPC:** Expertly handles the unique membership and billing workflows of Direct Primary Care. - **Strong Community and Network:** Connects DPC practices with employers and networks looking to contract for services. #### Cons - **Not for Fee-for-Service:** It is not designed to handle traditional insurance claims and billing. - **Niche Application:** Its utility is almost exclusively for practices operating under a direct care or membership model. ### 21\. [Akute Health](https://www.akutehealth.com/) A collaborative, team-based EHR built for modern, independent healthcare providers and digital-first clinics. Akute prioritizes a clean, intuitive user interface and strong patient communication tools to reduce administrative friction and allow providers to focus on care. #### Pros - **Modern User Experience:** Features a clean, intuitive design that is often praised by users. - **Emphasis on Team Collaboration:** Built with tools to help a care team work together efficiently on patient tasks. #### Cons - **Newer Platform:** As a younger company, it may have fewer third-party integrations than more established competitors. - **Evolving Feature Set:** Some advanced features, particularly around complex reporting, may be less developed than legacy systems. ### 22\. [Spruce Health](https://www.sprucehealth.com/) A unified communication platform that gives a medical practice a single, secure inbox for all patient interactions. It combines a business phone line, secure messaging, SMS texting, fax, and telehealth into one application, ensuring every communication is tracked and linked to the correct patient. #### Pros - **Unifies All Communication:** Drastically reduces the need to check multiple systems by putting all patient communication in one place. - **Enables Team-Based Responses:** Allows any available team member to respond to patient inquiries, improving responsiveness. #### Cons - **Not a Full EHR:** Its clinical documentation capabilities are limited; it’s a communication layer, not a system of record. - **Requires Strong Integration:** To be most effective, it needs to be tightly integrated with the practice’s main EHR. ### 23\. [Elation Health](https://www.elationhealth.com/) A clinical-first EHR platform designed by and for primary care physicians. Elation’s charting experience is built to follow a clinician’s thought process, using a three-pane view to facilitate fast, intuitive documentation. The company has also integrated AI tools to help automate note-taking and task creation. #### Pros - **Physician-Centric Design:** The “clinical-first” approach is highly praised by doctors for being fast and intuitive. - **Innovative AI Tools:** The integration of AI for note-taking and task automation is a significant time-saver. #### Cons - **Less Focus on Billing:** The practice management and billing tools are generally considered less robust than the clinical side. - **Best for Primary Care:** While usable by others, the design is heavily optimized for the workflow of primary care. ### 24\. [IntakeQ](https://intakeq.com/) A practice management platform that excels at automating the entire patient intake process. Its core strength is a powerful and flexible form builder that allows practices to create beautiful, secure online intake forms, consent documents, and questionnaires that patients can complete before their visit. #### Pros - **Best-in-Class Form Builder:** Saves immense amounts of administrative time and eliminates paper forms. - **Improves Data Accuracy:** Pulling data directly from patient-completed forms into charts reduces manual entry errors. #### Cons - **PM Features Can Be Basic:** While it has expanded into a full PM, some practices may outgrow its scheduling or billing features. - **Core Focus is Forms:** Its primary strength remains intake, with other features being solid but not always as deep as specialized competitors. ### 25\. [Klara](https://www.klara.com/) A patient communication platform that centralizes all patient messages—from texts and voicemails to website chats—into one HIPAA-compliant workspace. Klara’s goal is to reduce phone tag, streamline administrative workflows, and ensure every patient message is tracked, assigned, and resolved efficiently. #### Pros - **Reduces Phone Calls:** Significantly cuts down on disruptive phone calls by channeling inquiries into an efficient, message-based workflow. - **Automates Routine Communication:** Can automate appointment reminders, pre-visit instructions, and follow-up messages. #### Cons - **Not an EHR:** It is a communication layer that must be used in conjunction with a separate EHR system. - **Potential for Message Overload:** Without disciplined workflows, the central inbox can become overwhelming for staff. ### 26\. [Well-Beat](https://well-beat.com/) An AI-based patient engagement platform that creates personalized communication strategies to improve patient adherence. Using behavioral science principles, Well-Beat sends tailored messages and nudges to each patient based on their unique psychological profile to motivate them to stick to their treatment plans. #### Pros - **Innovative Approach:** Uses proven behavioral science techniques to tackle the difficult problem of non-adherence. - **Can Improve Clinical Outcomes:** Better adherence directly leads to better management of chronic conditions. #### Cons - **A Supplementary Tool:** It is not a standalone practice management platform and must be integrated with other systems. - **Effectiveness Varies:** Its success depends on patient engagement and their receptiveness to automated messaging. ### 27\. [Medesk](https://www.medesk.co.uk/) A cloud-based practice management platform well-suited for private clinics that need strong marketing and business analytics tools. In addition to standard features like online booking and patient records, Medesk provides detailed reports on profitability and referral sources to help clinics grow. #### Pros - **Strong Business Analytics:** Provides valuable reports on financial performance and marketing effectiveness. - **Good International Option:** Well-regarded in the UK and European markets. #### Cons - **Less Known in the US:** May have less mature support for US-specific insurance billing and regulations. - **Interface Can Be Busy:** Some users find the interface less streamlined than more modern, minimalist designs. ### 28\. [Adracare](https://www.adracare.com/) An all-in-one practice management and telehealth solution tailored specifically for Canadian healthcare providers. Its key differentiator is guaranteed compliance with Canadian privacy laws, including PIPEDA at the federal level and provincial regulations, making it a secure choice for Canadian clinics. #### Pros - **Guaranteed Canadian Compliance:** Built from the ground up to meet PIPEDA and provincial privacy laws. - **Localized Solution:** Understands the nuances of the Canadian healthcare market. #### Cons - **Not for US Practices:** It is not designed for HIPAA compliance or US insurance billing workflows. - **Smaller Ecosystem:** May have fewer third-party integrations compared to larger, US-based platforms. ### 29\. [Flow Health](https://flowhealth.com/) A platform that uses a medical knowledge graph and AI to help clinicians make better decisions based on laboratory results. Instead of just presenting lab values, Flow Health puts them in a broader clinical context, helping to surface insights and potential diagnoses that might be missed in a standard report. #### Pros - **Advanced Decision Support:** Moves beyond simple data presentation to provide actionable clinical insights from lab data. - **Can Surface Hidden Diagnoses:** The AI-driven analysis can identify patterns that a busy clinician might overlook. #### Cons - **A Clinical Support Tool, Not a PM:** It does not manage scheduling, billing, or other core practice operations. - **Utility Depends on Lab Volume:** Its value is greatest for practices that order a high volume of complex lab work. ### 30\. [HealthViewX](https://healthviewx.com/) A virtual care platform designed to help larger healthcare organizations deploy and manage their telehealth and remote monitoring programs. It focuses on care coordination and referral management, ensuring a smooth flow of information and patients between different providers and departments within a health system. #### Pros - **Enterprise-Grade Scalability:** Built to handle the complexity and scale of large hospitals and health systems. - **Strong Care Coordination:** Excels at managing patient referrals and coordinating care between different specialists and departments. #### Cons - **Too Complex for Small Practices:** Its feature set and pricing are designed for large organizations, not small private clinics. - **Lengthy Implementation:** Deploying an enterprise-grade system is a significant project that can take months. ### Frequently Asked Questions (FAQ) **Q: What is the difference between EHR and EMR?** A: While often used interchangeably, an Electronic Medical Record (EMR) is a digital version of a patient’s chart from a single practice. An Electronic Health Record (EHR) is more comprehensive, containing records from multiple doctors and healthcare providers to give a more holistic view of a patient’s health over time. **Q: Why is HIPAA compliance so important?** A: The Health Insurance Portability and Accountability Act (HIPAA) is a federal law that sets the standard for protecting sensitive patient health information. Using non-compliant software for clinical communication or data storage can lead to severe financial penalties, legal action, and a loss of patient trust. **Q: Do I need a platform with built-in billing for remote care?** A: If you plan to offer Remote Patient Monitoring (RPM) or similar services, a platform with built-in billing is highly recommended. The documentation requirements for CPT codes are specific and time-consuming to track manually. Automated systems, like those offered by [Actuvi](https://www.actuvi.com/), ensure you capture all billable time and maintain compliance, maximizing reimbursement. ### Conclusion The transition to digital is no longer an option for healthcare practitioners—it’s a necessity. While many platforms can offer a piece of the puzzle, such as basic telehealth or a simple EHR, very few provide a truly integrated strategy for the future. Our analysis shows that while numerous niche solutions exist, [**Actuvi**](https://www.actuvi.com/) offers the most complete and powerful vision for modern practice. By seamlessly blending AI-driven remote monitoring with the critical back-office function of automated billing, it empowers practitioners to not only improve patient outcomes but also build a more sustainable and profitable practice. For those ready to embrace the future of proactive, value-based care, Actuvi is the undeniable choice. ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Patient-Reported Data Platforms # Mastering Patient-Reported Data: A Guide to 2025’s Top 10 PREMs & PROMs Platforms ![](https://framerusercontent.com/images/VF6q6DYvuwPkgO9wbvQhyqbTc.jpg?width=2048&height=1365) For decades, healthcare defined success almost exclusively through clinical data points. But a fundamental shift is underway. Today, forward-thinking organizations understand that a technically perfect procedure is only half the story if the patient’s quality of life doesn’t improve. To truly measure value, one must capture the patient’s own voice. This is where Patient-Reported Outcome Measures (PROMs) and Experience Measures (PREMs) become essential. These tools provide the structured language to understand the patient’s journey and results. The challenge, however, isn’t knowing they are important; it’s operationalizing their collection and use without burying clinical teams in administrative work. This guide cuts through the noise to identify the platforms best equipped to turn patient-reported data from a logistical challenge into a powerful tool for improving care. ### How We Ranked These Platforms Our evaluation process was rigorous, focusing on what matters most for a successful patient-reported data strategy. We didn’t just look for a survey tool; we looked for a complete system to collect, analyze, and act on the patient’s voice. Our primary ranking criteria included: - **Clinical & Scientific Validity:** How extensive is the platform’s library of validated PREM and PROM instruments? - **Workflow Automation:** How well does the platform automate the scheduling, delivery, and collection of assessments at specific intervals without burdening staff? - **Patient Experience & Engagement:** Is the platform easy and intuitive for patients to use, leading to high compliance and data quality? - **Actionable Insights:** Does it provide real-time dashboards, alerts, and trend analysis that allow clinicians to intervene proactively? - **Interoperability & Clinical Integration:** Does it integrate seamlessly with existing EHRs to provide a unified view of the patient? ### The Top 10 PREM & PROM Platforms at a Glance | | | | | --- | --- | --- | | Platform | Best For | Key Feature | | **1\.** [**Actuvi**](https://www.actuvi.com/) | Enterprise-wide PREM/PROM programs. | AI-driven workflow automation. | | **2\.** [**OutcomeMD**](https://www.outcomemd.com/) | Specialty practices focused on outcomes data. | Extensive library of validated outcome measures. | | **3\.** [**Awell Health**](https://www.awell.health/) | Integrating PROMs into clinical pathways. | Care pathway design and automation. | | **4\.** [**Navigating Cancer**](https://www.navigatingcancer.com/) | Oncology symptom management. | ePROs for real-time symptom tracking in cancer care. | | **5\.** [**Well-Beat**](https://www.well-beat.com/) | Improving patient adherence and response rates. | AI-based personalized patient engagement. | | **6\.** [**HealthViewX**](https://www.healthviewx.com/) | Hospital-based remote care programs. | Telehealth and remote monitoring for health systems. | | **7\.** [**Pattern Health**](https://www.pattern.health/) | Custom digital health program development. | No-code platform for building custom ePRO tools. | | **8\.** [**Pulse Infoframe**](https://www.pulseinfoframe.com/) | Rare disease and clinical research. | Patient registries with deep PROM integration. | | **9\.** [**CareSignal**](https://www.google.com/search?q=https://lightbeamhealth.com/caresignal-deviceless-rpm/) | Engaging less tech-savvy populations. | Deviceless PROM collection via text and phone. | | **10\.** [**SimpleSet**](https://www.simpleset.net/) | Physical and occupational therapy. | Home exercise programs with adherence and outcome tracking. | ### In-Depth Reviews #### **1\.** [**Actuvi**](https://www.actuvi.com/) **– Best Overall for Automated PREM/PROM Programs** [**Actuvi**](https://www.actuvi.com/) is our top choice because it was purpose-built to solve the single biggest failure point in patient-reported data initiatives: **workflow execution**. It moves beyond being a simple survey tool to become a complete delivery system for capturing the patient voice at scale. For practices and health systems that want to make PREMs and PROMs a core, efficient part of their care model, [**Actuvi**](https://www.actuvi.com/) is the most advanced and comprehensive platform available. **Key Features** - **Automated Monitoring Tracks:** This is [**Actuvi’s**](https://www.actuvi.com/) differentiator. Practitioners can create or use template “monitoring tracks” for specific conditions (e.g., a 12-month post-op knee replacement track). The system then automatically sends the right PROM assessments and educational content to the patient’s app at the correct pre-set intervals, eliminating manual work for staff. - **AI-Powered Triage & Alerts:** The platform doesn’t just collect data; its AI engine analyzes it in real-time. It automatically flags concerning scores or negative trends based on clinical thresholds you set, alerting the care team to intervene proactively. This turns raw data into actionable clinical intelligence. - **Unified Patient Communication:** The platform serves as a central hub for patient interaction. Care teams can send secure messages, deliver educational content, and communicate directly with patients through the app, ensuring that all interactions related to their care plan are centralized and tracked. - **Validated Instrument Library:** [**Actuvi**](https://www.actuvi.com/) offers a robust library of generic and condition-specific validated instruments, ensuring the data you collect is credible, clinically relevant, and benchmark-ready. **Pros** - Unmatched workflow automation that reduces staff burden. - Makes patient-reported data actionable with real-time AI alerts. - Highly flexible and customizable for virtually any medical specialty. - Provides a 360-degree view of the patient journey. - Built on a secure, HIPAA-compliant, and interoperable framework. **Verdict:** For any organization serious about making patient-reported outcomes a cornerstone of their practice, [**Actuvi**](https://www.actuvi.com/) is the clear leader. It provides the end-to-end infrastructure to improve patient outcomes, enhance care coordination, and truly prove your value in the modern healthcare landscape. #### **2\.** [**OutcomeMD**](https://www.outcomemd.com/) [**OutcomeMD**](https://www.outcomemd.com/) excels at streamlining the collection of patient-reported outcomes for specialty practices. Its primary strength is its massive library of validated measures, making it easy for clinics to select and send the right surveys to patients electronically to quantify results. - **Pros:** Enormous library of scientifically validated outcome measures. Simple, straightforward interface for sending surveys and viewing results. - **Cons:** Less emphasis on the complete workflow automation around the data collection. More of a data capture tool than a full care delivery platform. #### **3\.** [**Awell Health**](https://www.awell.health/) [**Awell Health**](https://www.awell.health/) is a platform centered on designing and running clinical workflows, or care pathways. It allows providers to embed PREM and PROM collection points directly into a patient’s automated journey, ensuring feedback is collected at precisely the right moments in the care process. - **Pros:** Excellent for standardizing clinical processes across an organization. Ensures data collection happens at logical points in the care journey. - **Cons:** The PROM/PREM functionality is a feature within a larger pathway-design tool, which may be more complex than needed for practices solely focused on outcomes tracking. #### **4\.** [**Navigating Cancer**](https://www.navigatingcancer.com/) Focused specifically on oncology, [**Navigating Cancer**](https://www.navigatingcancer.com/) provides a digital patient management platform for cancer centers. A critical part of its remote monitoring includes the electronic collection of patient-reported outcomes (ePROs) to help manage symptoms and side effects proactively. - **Pros:** Highly specialized for the unique needs of oncology patients. Real-time symptom flagging can lead to earlier intervention and better tolerance of treatment. - **Cons:** Its specialized nature makes it unsuitable for any other medical field. It is a comprehensive tool for cancer centers, not a general-purpose PROM platform. #### **5\.** [**Well-Beat**](https://www.well-beat.com/) [**Well-Beat**](https://www.well-beat.com/) provides a patient engagement platform that uses AI and behavioral science to personalize communication. The system facilitates the collection of PREMs and PROMs through interactive, tailored outreach, aiming to improve patient adherence and survey response rates. - **Pros:** Innovative approach using psychology to improve patient compliance. Can be effective for patients who need extra motivation. - **Cons:** It is a supplementary engagement tool, not a core EHR or practice management system. Its effectiveness is dependent on how receptive patients are to the AI-driven nudges. #### **6\.** [**HealthViewX**](https://www.healthviewx.com/) [**HealthViewX**](https://www.healthviewx.com/) is a virtual care platform designed to help larger healthcare organizations deploy and manage their telehealth and remote monitoring programs. It focuses on the infrastructure needed to run these programs at scale within a complex health system. - **Pros:** Built to handle the scale and complexity of large hospitals and health systems. Strong focus on care coordination and managing virtual care programs. - **Cons:** Overkill for small private practices. Implementation is a significant enterprise-level project. #### **7\.** [**Pattern Health**](https://www.pattern.health/) [**Pattern Health**](https://www.pattern.health/) offers a no-code platform that enables healthcare organizations to build and deploy their own digital health programs. This includes the ability to create custom surveys for collecting PROMs, offering a high degree of flexibility for research and quality improvement projects. - **Pros:** Extremely flexible for creating custom digital health interventions. Strong choice for academic research or unique clinical pilots. - **Cons:** Requires the user to design and build the program themselves, which can be time-consuming. Not an “out-of-the-box” solution for standard PROM collection. #### **8\.** [**Pulse Infoframe**](https://www.pulseinfoframe.com/) Specializing in rare diseases, cancer, and chronic conditions, [**Pulse Infoframe**](https://www.pulseinfoframe.com/) helps organizations build patient registries and evidence platforms. A core component of their solution is the structured capture of patient-reported data to advance research. - **Pros:** Excellent for longitudinal research and building comprehensive disease registries. Captures deep, high-quality data for complex populations. - **Cons:** A highly specialized, research-grade tool. Not designed for the day-to-day PROM collection workflows of a typical clinical practice. #### **9\.** [**CareSignal**](https://www.google.com/search?q=https://lightbeamhealth.com/caresignal-deviceless-rpm/) Now part of [**Lightbeam**](https://lightbeamhealth.com/), [**CareSignal**](https://www.google.com/search?q=https://lightbeamhealth.com/caresignal-deviceless-rpm/) focuses on Deviceless Remote Patient Monitoring. It uses automated phone calls and text messages to collect data, including PROMs, from large patient populations, particularly those with less access to technology. - **Pros:** Effectively reaches patients without smartphones or high tech literacy. Highly scalable for managing large, chronic disease populations. - **Cons:** Less rich data collection compared to a full smartphone app. Communication is less interactive than more advanced platforms. #### **10\.** [**SimpleSet**](https://www.simpleset.net/) [**SimpleSet**](https://www.simpleset.net/) is a specialized software for physical and occupational therapists that streamlines the creation and tracking of home exercise programs (HEPs). It functions as a PROM tool by tracking patient adherence, pain levels, and functional progress. - **Pros:** Drastically improves the efficiency of creating and sharing HEPs. Tracking adherence and pain provides valuable outcome data for therapists. - **Cons:** A niche tool for a specific part of the therapy workflow. It is not a full practice management system and must be used alongside an EHR. ### Frequently Asked Questions (FAQ) Q: What is the difference between PREMs and PROMs? A: A PROM (Patient-Reported Outcome Measure) measures the result of care from the patient’s view (e.g., “How is your pain on a scale of 1-10?”). A PREM (Patient-Reported Experience Measure) measures the process and journey of care (e.g., “Did your doctor explain things clearly?”). Q: Why are “validated” instruments so important? A: A validated instrument is a survey or questionnaire that has been scientifically tested to ensure it accurately and reliably measures what it claims to measure. Using them ensures your data is credible, meaningful, and can be benchmarked against national standards. Q: How can we get patients to actually fill out these surveys? A: Patient engagement is key. The best strategies involve using easy, mobile-first platforms, keeping surveys as short as possible, and, most importantly, showing patients that their data is being used. When a clinician starts a conversation with, “I saw your fatigue score went up, let’s talk about that,” patients see the value and their willingness to participate skyrockets. ### Final Recommendation The systematic collection of the patient’s voice is no longer optional—it is the hallmark of modern, high-quality healthcare. While many platforms can send a survey, very few provide an integrated strategy to make this data a seamless and actionable part of daily clinical operations. Our analysis shows that while numerous specialized tools exist, [**Actuvi**](https://www.actuvi.com/) offers the most complete vision. By fusing an extensive library of validated measures with unmatched workflow automation, it empowers practitioners to not only listen to their patients but to build a more responsive and effective practice around their voice. For those ready to lead in this new era, [**Actuvi**](https://www.actuvi.com/) is the undeniable choice. ![](https://framerusercontent.com/images/16Fd0FzK3pSQqeQWhbv70XS9npA.png) ![](https://framerusercontent.com/images/ghcWpAszgz7jk5MrQ4YnhqKt8Q.png) ![](https://framerusercontent.com/images/knBvkG0EJfMJQqz13a8oCaz73a4.svg) ![](https://framerusercontent.com/images/sYAxjBQicO5vDHO9IVrMC48USM.svg) ![](https://framerusercontent.com/images/GxDzJoAOTcpvrB63lORKYY4c.png) Care Settings Products [Actuvi AI](https://www.actuvi.com/products/actuvi-ai) [Resources](https://www.actuvi.com/blog) [About Us](https://www.actuvi.com/about) [![](https://framerusercontent.com/images/rCAiKEMflHE1N6M7WSXOfJN724.svg)](https://x.com/actuvi)[![](https://framerusercontent.com/images/N3scxSU8u1XdnYFLcw0kFG0Hps.svg)](https://www.linkedin.com/company/actuvi/) [![](https://framerusercontent.com/images/1P2wiR2WYrRtR46T92CJ7Ru1mp8.svg)\\ \\ Download from\\ \\ Google Play](https://play.google.com/store/apps/details?id=com.actuvi&pcampaignid=web_share) [![](https://framerusercontent.com/images/A6k0FsyCaA36kETqQHX9khXLIk.svg)\\ \\ Download from\\ \\ Apple Store](https://apps.apple.com/us/app/actuvi/id6483863173) © 2025 Actuvi [Opt-in Terms](https://www.actuvi.com/opt-in-terms) [Privacy policy](https://www.actuvi.com/privacy-policy) We use cookies to personalize content, run ads, and analyze traffic. ## Top Patient Engagement Platforms # Top 10 Patient Engagement Platforms for 2026: A Doctor's Complete Guide to Better Healthcare Outcomes ![](https://framerusercontent.com/images/neDQBkveFdbpZGd1mQMUcelj0HU.jpg?width=2048&height=1365) **Get Ready: The Patient Engagement Revolution Is Here** Healthcare is changing fast, and if medical practices aren’t keeping patients engaged, they’re already falling behind. Patient engagement isn’t just a buzzword anymore—it’s the difference between a thriving practice and one that’s struggling to keep its doors open. The numbers don’t lie. When patients stay engaged with their care, they show up for appointments, take their medications, and actually follow through with treatment plans. This means better health outcomes for them and a more successful practice for doctors. The reality is that **engaged patients have 8-21% lower healthcare costs** and patient engagement can **lower hospital readmissions by 14%**. But here’s what most clinics are dealing with right now: **50% of patients don’t follow their health plans**, and up to **70% of hospital readmissions** happen because patients neglect their treatment protocols. The good news? The right patient engagement platform can change everything for healthcare providers. **Why Patient Engagement Matters More Than Ever** Think about this for a second. We’re living in a world where **77% of people start their search for a new physician** by reading online reviews, and **82% of patients say quality customer service** is the most important factor when choosing a healthcare provider. Patients have more choices than ever, and they’re not afraid to use them. The patient engagement platforms market is exploding right now. We’re looking at a market expected to hit **USD 149.2 billion by 2035**, growing at a solid **17.0% annually**. This isn’t just growth—it’s a fundamental shift in how healthcare gets delivered. What’s driving this change? Patients want to be partners in their care, not just passive recipients. They want convenient access to their health information, easy ways to communicate with their care team, and tools that help them manage their conditions between visits. **Why Do Clinics Struggle with Patient Engagement?** Let’s be honest about the challenges healthcare practices are facing every single day: **Limited Time and Resources** Medical staff is already stretched thin. Adding more tasks to engage patients feels impossible when practices are barely keeping up with daily operations. **One third of patients who missed appointments simply forgot**—but who has time to call everyone? **Disconnected Systems** Patient data lives everywhere—EMR here, appointment system there, billing somewhere else. This fragmentation makes it nearly impossible for practices to create a seamless patient experience. Healthcare providers spend more time hunting for information than actually helping patients. **Communication Gaps** **29% of patients feel they lack basic facts** necessary to understand recommended treatments. **Less than 45% of people searching for health information online** can find what they need without frustration. There’s clearly a disconnect between what patients need and what they’re getting from healthcare providers. **The Digital Divide** This one’s huge for medical practices. **Digital access varies dramatically**—metropolitan areas see 50 telehealth visits per 10,000 people compared to just 31 visits in rural areas. Low-poverty areas have 48 visits per 10,000 people while high-poverty areas only have 15. Patient engagement strategies need to work for everyone. **The Top 10 Patient Engagement Platforms for 2026** Based on extensive research and real-world performance data, here are the platforms that are making a difference for healthcare practices right now. **1\.** [**Actuvi**](https://www.actuvi.com/) **– The Complete Patient Engagement & Compliance Powerhouse** **Why Actuvi Dominates Both Patient Engagement and Patient Compliance** [Actuvi](https://www.actuvi.com/) isn’t just another patient engagement tool—it’s the only platform that truly understands that **patient compliance is the cornerstone of effective patient engagement**. While other platforms treat engagement and compliance as separate issues, [Actuvi](https://www.actuvi.com/) recognizes that meaningful engagement naturally leads to better compliance, and better compliance creates deeper engagement. **Revolutionary Patient Engagement Through Smart Compliance:** **Omnichannel Patient Outreach for Maximum Engagement:** [Actuvi](https://www.actuvi.com/) uses multiple channels to reach patients and encourage them to remain active in their care. The platform starts with automated push notification reminders to communicate with patients, but here’s where the engagement gets intelligent—when patients don’t respond through the app, Actuvi’s AI automatically escalates to text messaging and even WhatsApp to provide reminders or administer assessments. This ensures every patient stays connected through their preferred communication method. **Patient Compliance That Builds Engagement:** For non-compliant patients, Actuvi’s AI agent proactively reaches out via text and WhatsApp, but this isn’t just about nagging—it’s about re-engaging patients who might be struggling with their care plans. The system identifies compliance patterns and adjusts engagement strategies to meet each patient where they are. **Gamification That Makes Compliance Engaging:** The app uses sophisticated gamification elements, allowing patients to track their progress through streaks and achievement metrics that genuinely encourage them to stay active in their care plans. This transforms compliance from a chore into an achievement, making patients want to engage with their health rather than feel burdened by it. **Seamless Telehealth Integration:** [Actuvi](https://www.actuvi.com/) conducts telehealth visits and check-ins seamlessly through the platform, offering patients accessible care options that maintain continuous engagement. When intervention is needed, providers can connect directly with patients via secure telehealth (video/audio) or messaging, all within the same ecosystem that manages their ongoing care. **Seamless Communication Hub That Drives Compliance:** Patients get easy access to their care plans, assessments, and reminders, plus convenient communication with their entire care team—all in one place. When patients can easily access everything they need and communicate effortlessly with their care team, compliance becomes natural rather than forced. **Personalized Automated Reminders for Both Engagement and Compliance:** The platform drives treatment plan success with personalized, automated reminders for medications and tasks, delivered through the channels each patient prefers. But these aren’t just reminders—they’re engagement touchpoints that keep patients connected to their care journey. **Single Point of Access That Eliminates Compliance Barriers:** Patients can easily view data, complete assessments, and communicate with practices using just the [Actuvi](https://www.actuvi.com/) mobile app. When patients don’t have to juggle multiple platforms or remember different login credentials, staying compliant becomes effortless. **Building Stronger Patient Connections Through Smart Compliance Management:** [Actuvi](https://www.actuvi.com/) delivers tailored plans and educational materials directly to patients through their mobile app, while providing secure, direct communication (text, audio, video) within clinics’ digital ecosystem. This keeps all interactions organized and private while ensuring patients feel supported rather than monitored. **Proactive AI Intervention That Maintains Engagement:** When patients miss monitoring activities on the app, Actuvi’s AI agent automatically reaches out via text/WhatsApp—not to scold, but to reconnect and understand what support they might need. This proactive approach prevents small compliance issues from becoming major engagement problems. **Best For:** Every type of healthcare practice that wants to solve both engagement and compliance challenges simultaneously—from solo practitioners to large health systems, primary care to specialized clinics, chronic disease management to preventive care. [Actuvi](https://www.actuvi.com/) adapts to any specialty and scales with any practice size. Whether doctors are managing cardiology patients, oncology care, mental health, pain management, or general primary care, Actuvi’s flexible platform addresses both engagement and compliance for specific medical needs. **Why Actuvi Wins the Engagement-Compliance Challenge:** Unlike platforms that treat engagement and compliance as separate problems requiring different solutions, [Actuvi](https://www.actuvi.com/) creates a unified ecosystem where engagement naturally drives compliance, and successful compliance deepens engagement. The result is patients who don’t just follow their care plans—they actively participate in and feel ownership of their health journey. **2\.** [**Feedtrail**](https://www.feedtrail.com/) **– Real-Time Patient Feedback Analytics** [Feedtrail](https://www.feedtrail.com/) focuses specifically on collecting patient feedback, but this narrow approach can be limiting for practices that need comprehensive engagement solutions. **Key Features:** - Real-time patient feedback collection during care - AI-powered analytics for trend identification - Personalized outreach based on feedback - Department-specific insights **Limitations:** While feedback is valuable, [Feedtrail](https://www.feedtrail.com/) doesn’t address the fundamental patient compliance issues. Medical practices will still need additional tools for appointment reminders, medication adherence, and ongoing care management. The platform works well for quality improvement but falls short on day-to-day patient engagement needs and has no gamification or AI-powered compliance management. **Best For:** Large healthcare organizations with dedicated quality improvement teams who can manage multiple platforms and have the resources to supplement with other engagement tools. **3\.** [**CareSimple**](https://www.caresimple.com/) **– Basic Remote Monitoring** [CareSimple](https://www.caresimple.com/) offers straightforward remote patient monitoring, but its simplicity becomes a weakness when practices need robust patient engagement capabilities. **Key Features:** - Simple vital signs tracking - Basic automated alerts to care teams - User-friendly patient interface - Chronic condition monitoring focus **Limitations:** The “simple” approach means limited customization and engagement features. There’s no gamification, no AI-powered outreach for non-compliant patients, and no omnichannel communication. While easy to use, it lacks the sophisticated engagement tools needed to truly change patient behavior and improve compliance rates for medical practices. **Best For:** Small practices with very basic remote monitoring needs who don’t require advanced patient engagement features and have limited technical requirements. **4\.** [**Atlantis Health**](https://www.atlantishealth.co.uk/) **– Research-Based But Rigid** [Atlantis Health](https://www.atlantishealth.co.uk/) prides itself on evidence-based approaches, but this can make the platform inflexible and slow to adapt to individual practice needs. **Key Features:** - Evidence-based engagement strategies - Personalized patient experiences - Research-backed methodologies - Clinical protocol adherence **Limitations:** The heavy focus on research means slower innovation and less flexibility. While their methods are proven, they may not adapt quickly to emerging patient preferences or new engagement technologies. The platform can feel academic rather than practical for day-to-day operations, and lacks real-time compliance intervention capabilities that busy medical practices need. **Best For:** Academic medical centers and research institutions that prioritize clinical evidence over innovative engagement features and don’t mind longer implementation timelines. **5\.** [**Patients Know Best**](https://www.patientsknowbest.com/) **– Data Control Over Engagement** This platform focuses on giving patients control over their health records, but doesn’t address the active engagement challenges most practices face. **Key Features:** - Patient-controlled health record access - Multi-provider data aggregation - Secure data sharing permissions - Patient empowerment focus **Limitations:** While patient empowerment is good, [Patients Know Best](https://www.patientsknowbest.com/) doesn’t actively engage patients in their care. There are no automated reminders, no compliance management, no proactive outreach, and no gamification elements. It’s more of a data management tool than a true engagement platform for healthcare providers. **Best For:** Health systems dealing with complex data sharing requirements between multiple providers, but not ideal for practices focused on improving patient compliance and engagement. **6\.** [**Coviu**](https://www.coviu.com/) **– Video-First But Limited** [Coviu](https://www.coviu.com/) excels at telehealth but treats patient engagement as a secondary feature, which can leave gaps in comprehensive care management for medical practices. **Key Features:** - High-quality video conferencing - Group telehealth capabilities - Remote monitoring integration during visits - Multi-platform access **Limitations:** The video-first approach means limited engagement between appointments. There’s no ongoing patient compliance management, no gamification, no AI-powered outreach for non-adherent patients, and no omnichannel communication strategy. It’s great for virtual visits but weak on continuous engagement that drives compliance for healthcare providers. **Best For:** Practices that primarily deliver care through scheduled telehealth visits but don’t need comprehensive patient engagement between appointments. **7\.** [**Welkin Health**](https://www.welkinhealth.com/) **– Chronic Care Specialist with Limited Scope** [Welkin Health](https://www.welkinhealth.com/) specializes in chronic disease management but lacks the versatility needed for diverse practice types. **Key Features:** - Advanced chronic disease management tools - Specialized patient education for chronic conditions - Compliance tracking for chronic care protocols - Remote monitoring for chronic conditions **Limitations:** The chronic care focus means limited functionality for other types of patient engagement. Preventive care, acute care, and specialty practices outside chronic disease management will find the platform restrictive. No omnichannel outreach, no gamification, and no AI-powered compliance management for broader engagement needs that most medical practices require. **Best For:** Practices exclusively focused on chronic disease management, but not suitable for general practices or other specialties that need broader engagement capabilities. **8\.** [**Fermia**](https://www.fermia.com/) **– Global Platform with Local Limitations** [Fermia](https://www.fermia.com/) offers global accessibility but may lack the deep integration and localized features that practices need for effective patient engagement. **Key Features:** - AI medical assistant capabilities - Multi-language support - Global patient access - Procedure preview tools **Limitations:** The global focus can mean less attention to local market needs and integration requirements. Limited patient compliance management features, no sophisticated engagement tools like gamification or omnichannel outreach, and no AI-powered intervention for non-compliant patients that domestic healthcare practices need. **Best For:** International healthcare providers or practices with diverse language needs, but may not offer the depth of engagement features that domestic practices require. **9\.** [**DoctorConnect**](https://www.doctorconnect.com/) **– Basic Engagement with Integration Challenges** [DoctorConnect](https://www.doctorconnect.com/) offers standard engagement features but may struggle with the complex integrations and advanced capabilities that modern practices need. **Key Features:** - EMR integration capabilities - Basic telehealth functionality - No-show management tools - Patient satisfaction surveys **Limitations:** While comprehensive on paper, the platform lacks the AI-powered intelligence and omnichannel capabilities that truly drive patient engagement and compliance. Integration can be complex and may require significant technical resources to implement effectively for medical practices. No gamification or proactive compliance management. **Best For:** Practices with strong technical teams who can handle complex integrations and don’t mind managing multiple features separately rather than having an integrated engagement ecosystem. **10\.** [**Epro**](https://www.epro.com/) **– Documentation-Focused, Not Engagement-Focused** [Epro](https://www.epro.com/) excels at clinical documentation but treats patient engagement as an afterthought, which limits its effectiveness for practices prioritizing patient relationships. **Key Features:** - AI-powered clinical documentation - Speech and dictation tools - Electronic referral management - Clinical outcomes tracking **Limitations:** The documentation focus means limited patient-facing engagement features. No gamification, no omnichannel patient outreach, no AI-powered compliance management, and no tools specifically designed to improve patient adherence or engagement between visits for healthcare providers. **Best For:** Practices overwhelmed by documentation burdens who are willing to use separate tools for actual patient engagement, but not ideal for comprehensive patient relationship management. **Platform Comparison Table** | | | | | | | | | --- | --- | --- | --- | --- | --- | --- | | Platform | Omnichannel Outreach | AI Compliance Management | Gamification | Telehealth Integration | Multi-Specialty Support | Pricing Model | | [**Actuvi**](https://www.actuvi.com/) | ✅ Push, Text, WhatsApp | ✅ Proactive AI Agent | ✅ Streaks & Achievements | ✅ Seamless Integration | ✅ All Specialties | Custom | | [Feedtrail](https://www.feedtrail.com/) | ❌ Basic | ❌ No | ❌ No | ❌ Limited | ⚠️ Quality Focus Only | Subscription | | [CareSimple](https://www.caresimple.com/) | ❌ Basic Alerts | ❌ No | ❌ No | ❌ Limited | ⚠️ Chronic Care Only | Per Patient | | [Atlantis Health](https://www.atlantishealth.co.uk/) | ❌ Standard | ❌ No | ❌ No | ❌ Limited | ⚠️ Research Focus | Enterprise | | [Patients Know Best](https://www.patientsknowbest.com/) | ❌ No | ❌ No | ❌ No | ❌ No | ⚠️ Data Management | Free/Premium | | [Coviu](https://www.coviu.com/) | ❌ Video Only | ❌ No | ❌ No | ✅ Primary Focus | ⚠️ Telehealth Only | Per Provider | | [Welkin Health](https://www.welkinhealth.com/) | ❌ Basic | ⚠️ Chronic Only | ❌ No | ⚠️ Basic | ❌ Chronic Care Only | Custom | | [Fermia](https://www.fermia.com/) | ❌ Basic | ❌ No | ❌ No | ⚠️ Basic | ⚠️ Global Focus | Subscription | | [DoctorConnect](https://www.doctorconnect.com/) | ❌ Standard | ❌ No | ❌ No | ⚠️ Basic | ⚠️ General Practice | Per Provider | | [Epro](https://www.epro.com/) | ❌ No | ❌ No | ❌ No | ❌ No | ⚠️ Documentation | Per User | **Frequently Asked Questions About Patient Engagement Platforms** **What is a patient engagement platform?** A patient engagement platform is a digital health solution that helps healthcare providers maintain continuous communication and interaction with patients outside of clinical visits. These platforms typically include features like appointment scheduling, medication reminders, health monitoring, educational content delivery, and secure messaging to keep patients actively involved in their care. **How do patient engagement platforms improve compliance?** Patient engagement platforms improve compliance through multiple mechanisms: automated reminders for medications and appointments, gamification elements that make adherence rewarding, real-time monitoring that catches issues early, and omnichannel communication that reaches patients through their preferred methods. The best platforms, like [Actuvi](https://www.actuvi.com/), use AI to identify non-compliant patients and automatically intervene with personalized outreach. **What’s the difference between patient engagement and patient compliance?** Patient compliance refers to how well patients follow their prescribed treatment plans, take medications as directed, and attend appointments. Patient engagement is the broader concept of patients actively participating in their healthcare journey, feeling motivated and empowered to manage their health. Effective engagement naturally leads to better compliance, while good compliance experiences can deepen engagement. **Which patient engagement platform is best for small practices?** For small practices, the best platform is one that offers comprehensive features without requiring extensive technical resources or multiple tool integrations. [Actuvi](https://www.actuvi.com/) stands out because it provides omnichannel communication, AI-powered compliance management, gamification, and telehealth integration all in one platform, making it manageable for small teams while delivering enterprise-level capabilities. **Do patient engagement platforms integrate with existing EMR systems?** Most modern patient engagement platforms offer EMR integration, but the quality and ease of integration varies significantly. [Actuvi](https://www.actuvi.com/) integrates with major EHR/EMR systems, Apple Health, Google Fit, and medical devices, creating a unified data ecosystem. When evaluating platforms, doctors should ask specifically about integration capabilities with current systems and any additional costs or technical requirements. **How much do patient engagement platforms cost?** Pricing varies widely depending on features, practice size, and implementation complexity. Basic platforms may start at $50-100 per provider per month, while comprehensive solutions can range from $200-500+ per provider monthly. However, many platforms offer custom pricing based on practice needs. Healthcare providers should consider the ROI potential through improved billing compliance (RPM, RTM, APCM codes), reduced no-shows, and better patient outcomes. **What are RPM, RTM, and APCM billing codes?** These are Medicare reimbursement codes for digital health services: Remote Patient Monitoring (RPM) for collecting patient health data, Remote Therapeutic Monitoring (RTM) for monitoring non-physiological data like medication adherence, and Advanced Primary Care Management (APCM) for comprehensive care coordination. Platforms like [Actuvi](https://www.actuvi.com/) are designed specifically to ensure compliance with these billing requirements for healthcare providers. **Can patient engagement platforms help with telehealth?** Yes, many platforms include telehealth capabilities, but integration quality varies. Some platforms treat telehealth as a separate feature, while others like [Actuvi](https://www.actuvi.com/) seamlessly integrate video consultations into the overall patient engagement ecosystem, allowing providers to connect directly with patients when intervention is needed while maintaining all communication within one platform. **How do gamification features work in patient engagement?** Gamification uses game-like elements such as points, streaks, achievements, and progress tracking to motivate patients to engage with their care plans. For example, patients might earn streaks for consecutive days of medication adherence or achievements for completing assessments. [Actuvi’s](https://www.actuvi.com/) gamification system is designed to make compliance feel rewarding rather than burdensome. **What should doctors look for when choosing a patient engagement platform?** Key factors include: omnichannel communication capabilities, AI-powered features for automation and compliance management, seamless EMR integration, telehealth functionality, gamification elements, multi-specialty adaptability, billing compliance features (RPM/RTM/APCM), user-friendly interfaces for both staff and patients, strong security and HIPAA compliance, scalability for practice growth, and comprehensive support and training. **How long does it take to implement a patient engagement platform?** Implementation timelines vary from a few weeks to several months depending on platform complexity, practice size, and integration requirements. Comprehensive platforms like [Actuvi](https://www.actuvi.com/) typically require 4-8 weeks for full implementation, including staff training, patient onboarding, and system integration. The key is choosing a platform with strong implementation support and training programs. **Will patients actually use a patient engagement app?** Patient adoption depends heavily on the platform’s user experience and value proposition. Platforms with intuitive interfaces, clear benefits, and features that make healthcare more convenient (like easy communication with care teams and medication reminders) see higher adoption rates. [Actuvi’s](https://www.actuvi.com/) “10-second rule” design philosophy ensures patients spend minimal time on tasks while maximizing benefit, which improves long-term usage. **Why** [**Actuvi**](https://www.actuvi.com/) **Stands Above the Rest** After reviewing all these platforms, one thing becomes crystal clear: most patient engagement solutions either treat compliance as a separate issue or fail to understand that true engagement requires both emotional connection and behavioral change. **The** [**Actuvi**](https://www.actuvi.com/) **Advantage in Patient Engagement & Compliance:** **Unified Engagement-Compliance Strategy:** While other platforms force healthcare practices to choose between engagement tools and compliance management, [Actuvi](https://www.actuvi.com/) recognizes that these are two sides of the same coin. Better engagement leads to better compliance, and successful compliance creates deeper engagement. **Complete Omnichannel Approach:** Other platforms rely on single communication methods or basic reminders. [Actuvi](https://www.actuvi.com/) reaches patients through push notifications, text messages, WhatsApp, and in-app messaging, ensuring every patient gets engaged through their preferred channel and stays compliant through consistent, intelligent outreach. **AI-Powered Compliance Intelligence:** When patients don’t respond to initial reminders, Actuvi’s AI automatically escalates outreach through different channels—not to nag, but to re-engage and provide support. No other platform offers this level of intelligent, automated intervention that maintains relationships while improving compliance for medical practices. **Psychology-Based Engagement:** The gamification features aren’t just add-ons—they’re built on proven psychological principles that make compliance feel like achievement rather than obligation. Patients actually want to use the platform and stay engaged with their care. **Seamless Telehealth Integration:** Unlike platforms that bolt on telehealth as an afterthought, [Actuvi](https://www.actuvi.com/) seamlessly integrates video consultations into the patient engagement ecosystem, allowing providers to intervene when needed while maintaining all interactions within one unified platform. **Universal Adaptability:** Whether doctors are running a cardiology practice, managing oncology patients, providing primary care, or specializing in mental health, [Actuvi](https://www.actuvi.com/) adapts to specific needs without limiting functionality. Both engagement strategies and compliance management scale to any specialty. **True Integration:** Instead of cobbling together separate tools for engagement and compliance, [Actuvi](https://www.actuvi.com/) provides everything in one ecosystem that creates natural synergy between patient connection and care adherence. **The Future of Patient Engagement and Compliance** Patient engagement platforms are evolving rapidly, and by 2026 we’re seeing major trends that will define success for healthcare providers: **AI-Powered Personalization for Engagement and Compliance** Artificial intelligence is enabling hyper-personalized patient experiences that adapt both engagement styles and compliance strategies based on individual patient preferences and behaviors. [Actuvi](https://www.actuvi.com/) is already leading this trend with its intelligent outreach system that treats each patient as an individual. **Omnichannel Communication Excellence** Patients expect seamless communication across multiple channels—text, email, video, social media, WhatsApp, and emerging platforms—all integrated into one cohesive experience that supports both engagement and compliance. Most platforms struggle with this, but [Actuvi](https://www.actuvi.com/) was built for omnichannel from day one. **Behavioral Psychology Integration** The most successful platforms incorporate proven psychological principles like gamification, positive reinforcement, and behavioral nudges that make compliance feel natural and engagement feel rewarding. This isn’t just about technology—it’s about understanding human motivation. **Predictive Engagement and Compliance Management** Advanced analytics help practices identify patients at risk of disengagement or non-adherence before problems arise, enabling proactive intervention strategies. This is where AI-powered platforms like [Actuvi](https://www.actuvi.com/) truly shine. **Take Action Today** Don’t wait for competitors to get ahead. Patient engagement isn’t optional anymore—it’s essential for survival in modern healthcare. The platforms we’ve reviewed show a clear divide: basic tools that solve simple problems, and comprehensive solutions that understand the critical relationship between engagement and compliance. **The Reality Check:** Most of these platforms will require medical practices to use multiple tools, manage complex integrations, or accept significant limitations in functionality. They solve part of the patient engagement puzzle, but leave healthcare providers scrambling to fill the gaps—especially when it comes to the crucial connection between keeping patients engaged and ensuring they stay compliant with their care plans. [Actuvi](https://www.actuvi.com/) solves the entire puzzle. The omnichannel approach ensures practices reach every patient. The AI-powered compliance management ensures no one falls through the cracks while maintaining positive relationships. The gamification creates genuine engagement that makes compliance natural. The seamless telehealth integration provides intervention capabilities when needed. The universal adaptability means it grows with practices. **Here’s What Happens Next:** Practices using comprehensive platforms like [Actuvi](https://www.actuvi.com/) are seeing dramatic improvements in both patient engagement scores and compliance rates, leading to better outcomes, higher satisfaction, and increased revenue. More than 40% of healthcare peers have already launched their digital clinic programs. The question isn’t whether doctors need patient engagement technology—it’s whether they’ll choose a platform that truly understands the engagement-compliance connection or one that treats them as separate challenges. **The Patient Engagement Revolution Is Here** The shift to digital health engagement is happening right now. Healthcare providers can either lead this transformation with a platform that delivers both meaningful engagement and improved compliance, or they can piece together partial solutions and hope they work together. The choice is clear. The time is now. The patient engagement revolution is here, and it’s waiting for medical practices to join it with the right tools that understand that engaged patients are compliant patients, and compliant patients become truly engaged partners in their care. Patients are ready for true engagement that supports their success. Healthcare practices deserve a platform that delivers on both engagement and compliance promises. The future of healthcare is patient-centered, technology-enabled, and engagement-focused—with compliance as a natural outcome, not a separate battle. 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