How Actuvi Helps Primary Care Clinics Deliver Better, Scalable Care
Introduction
Primary care clinics today sit at the center of a growing storm: rising patient demands, shrinking margins, staffing shortages, and the pressure to deliver more—without burning out.
Yet while the challenges are real, so is the opportunity. Healthcare is shifting toward a **hybrid model**: one that combines the in-person relationships that make primary care work with **continuous, digital-first care** that meets patients where they are.
That’s where **Actuvi** comes in.
Actuvi is not just a telehealth app. It’s a full digital care platform that supports primary care clinics in building structured, proactive, and scalable care programs—without upending how they already work.
In this blog, we’ll break down exactly what Actuvi does, how it supports your clinic, and what kind of impact it can have across your patients, staff, and bottom line.
The Challenge Primary Care Faces Today
Primary care clinics aren’t struggling due to a lack of care—they’re struggling due to a lack of infrastructure to manage care continuously and at scale.
Here are just a few problems that come up consistently:
• Patients drop off after a visit. There’s no structured way to follow up beyond a phone call or portal message.
• Important symptoms are missed. Unless the patient comes back in or calls, there’s no visibility into what’s happening.
• Admin eats into clinical time. Doctors and staff spend hours on documentation, check-ins, and billing follow-up.
• Reimbursement is underutilized. Many services go unbilled due to lack of structure or tracking.
• The “care” often stops when the visit ends. Patients are left to manage chronic conditions, recovery, or treatment plans largely on their own.
All of these challenges point to the same need: a way to deliver care beyond the four walls of the clinic—but without increasing staff burden.
That’s exactly what Actuvi was built to solve.
What Is Actuvi?
Actuvi is a digital care platform that helps primary care providers extend structured, reimbursable, and efficient care outside the clinic.
Here’s what that means in practice:
• Patients use a mobile app to log symptoms, respond to assessments, view their care plan, and communicate with the care team.
• Providers use a web dashboard to view patient progress, get alerts, assign monitoring plans, and manage outreach.
• Everything is tracked, documented, and automated—reducing manual overhead and increasing the quality and frequency of care.
Actuvi becomes the digital layer of your practice: not replacing what you do in person, but giving you the tools to do more, without more visits.
Key Capabilities Built for Primary Care
Here’s how Actuvi supports your work, your team, and your patients:
a. Custom Monitoring Plans
Build structured tracks for hypertension, diabetes, obesity, long COVID, or post-discharge care. Include assessments, check-ins, and symptom tracking.
b. Daily Engagement and Reminders
Patients receive push notifications, reminders, and educational nudges based on their care plan—automatically.
c. Patient-Reported Data
Collect self-reported symptoms, vitals (via integrated devices), pain scores, medication adherence, and lifestyle data in one place.
d. Secure Messaging and Telehealth
Let patients reach out asynchronously via chat or schedule quick virtual visits. All communication is stored in the patient record.
e. Care Team Alerts
Get notified when a patient logs concerning symptoms or stops engaging—so your team can intervene early.
f. All-in-One Dashboard
See everything in one clean view: patient activity, alerts, upcoming tasks, and progress over time.
g. Integrations
Actuvi integrates with Apple Health, Google Fit, and most EHRs, syncing patient data without duplicate entry.
Use Cases: How Clinics Use Actuvi Day-to-Day
Let’s walk through a few examples of Actuvi in action:
➤ Chronic Disease Management
A patient with uncontrolled hypertension is enrolled in a care plan that includes weekly blood pressure tracking, symptom check-ins, and lifestyle assessments. The care team receives alerts when BP spikes or meds are missed.
➤ Post-Discharge Monitoring
After a hospital stay, a patient is tracked through Actuvi for 30–60 days. They log symptoms daily, receive reminders, and report side effects. The provider adjusts medications remotely, preventing an unnecessary readmission.
➤ Mental Health Support in Primary Care
Patients struggling with anxiety or depression complete mood assessments via the app, receive nudges to stay on therapy plans, and message their care manager for support. Progress is tracked week over week.
➤ Preventative Care Campaigns
Actuvi sends reminders to eligible patients for screenings, flu shots, or wellness visits. Staff can see who engaged and follow up accordingly.
Outcomes That Matter
Primary care clinics using Actuvi see measurable improvements across the board:
• Increased patient adherence to treatment plans
• Better visibility into at-risk patients before they require escalation
• Reduced manual admin time through automation
• Lower no-show rates via continuous engagement
• Improved patient satisfaction due to ongoing communication
• New revenue streams through structured, trackable digital care
What Makes Actuvi Different
There are plenty of tools that claim to support remote care. Here’s what sets Actuvi apart:
✅ Designed for Primary Care Workflows
No extra steps. No tech headaches. Actuvi is built around how primary care teams actually work.
✅ Patients Don’t Need New Devices
Actuvi can work with what they already have: a phone, a connected wearable, or just self-reporting.
✅ Built-In Automation
From reminders to alerts to billing exports, Actuvi handles the time-consuming pieces so your team doesn’t have to.
✅ Focused on Both Sides of the Relationship
It’s not just about collecting data—it’s about improving the patient-practitioner connection with smart nudges, messaging, and proactive care.
✅ Built for Full Reimbursement Across APCM, RTM, and RPM
Actuvi is the only digital care platform in the world that fully supports Advanced Primary Care Management (APCM), Remote Therapeutic Monitoring (RTM), and Remote Patient Monitoring (RPM)—all in one system.
These CMS-backed programs aren’t just future-facing—they’re live now and represent one of the biggest revenue opportunities in primary care:
• APCM (2025): New billing codes (G0556–G0558) introduced by CMS to support structured, continuous care for patients with chronic and high-risk conditions—without time thresholds.
• RTM (2022): Enables reimbursement for non-physiological data like pain, function, and treatment adherence—perfect for musculoskeletal, behavioral, or respiratory tracking.
• RPM (2019): Covers monitoring of physiological data like blood pressure, glucose levels, and oxygen saturation through approved connected devices.
Actuvi doesn’t just track this data—it automates it, generates billing reports, and keeps your workflows simple.
You no longer need separate vendors or disconnected systems to support these programs. With Actuvi, your entire reimbursement model lives in one place, helping you turn everyday care into sustainable revenue.
How to Get Started
Getting started with Actuvi is simple:
1. Define Your Use Case – Start with 1–2 patient groups or conditions (e.g., post-discharge, hypertension).
2. Configure Your Tracks – Use our templates or build your own monitoring plans.
3. Onboard Patients – We help you train your staff and introduce patients to the app.
4. Start Monitoring – Get insights, alerts, and engagement from day one.
5. Track Impact – Use built-in reporting to measure engagement, outcomes, and revenue impact.
We’re with you the whole way—from setup to scaling.
Conclusion
Primary care isn’t broken—it’s just evolving. The most successful practices are moving toward hybrid models that balance in-person care with digital continuity.
Actuvi helps you get there—without disrupting what already works.
If you’re ready to expand your care, engage patients more deeply, and grow without growing your hours, Actuvi is built for you.
Learn more - Talk to our Digital Care Expert
