The Gap Between RTM Awareness and RTM Adoption
Remote Therapeutic Monitoring became CMS-reimbursable in January 2022 for three specific applications: musculoskeletal conditions, respiratory therapy, and cognitive behavioral therapy. Providers can bill up to $180 per patient per month. Yet in physician forums and practice management groups, the most common question when RTM comes up is still: "What is this, and how does it work?"
The gap between awareness and adoption is worth examining.
Why RTM Awareness Remains Low
Two factors appear to drive hesitancy in adding an RTM program:
Limited awareness
Most providers know about RPM. But RTM—which works from patient reported data from assessments and other means can track pain levels, medication compliance, depression and anxiety levels, and other patient-reported therapeutic data—remains less visible in mainstream practice management discussions.
Concerns about implementation complexity
When providers learn about RTM, common concerns include staff training requirements, IT integration, manual data review burden, compliance documentation, and patient adoption rates. These are legitimate operational questions. For practices already managing full schedules, adding a new program that seems administratively heavy creates hesitation.
Here's what providers often don't realize: With Actuvi, the operational concerns that prevent adoption aren't actually implementation barriers.
What RTM Implementation Through Actuvi Actually Looks Like
With Actuvi:
You don't chase patients for compliance, the platform automates it
The platform starts with gamification—using behavioral psychology to keep patients engaged and motivated to stay on their monitoring plan. This includes progress streaks, achievement tracking, and completion goals that make participation feel rewarding.
Additionally, the platform sends push notification reminders each day when patients have assessments due. Finally, if patients are non-compliant or minimally compliant, Actuvi's AI agent automatically identifies them and reaches out via text message to provide reminders and can deliver assessments directly through text, charting that data in the platform.
This layered approach means compliance rates stay high without any staff time spent chasing patients.
You don't manually review every patient, you act only on alerts
With Actuvi, you or your staff don’t have to review data from every patient enrolled in RTM individually. Actuvi automates and utilizes thresholds to surface patients who need intervention.
When a patient's pain level spikes significantly, when medication adherence drops, when depression or anxiety scores indicate high risk, or when any other metric crosses set clinical thresholds, an alert is created on your dashboard.
You don't manually chart anything, documentation happens automatically
Every patient interaction gets timestamped, every assessment is logged, and every communication is documented in a way that meets compliance requirements. Actuvi generates monthly billing reports that show which patients met RTM criteria that month, including the time tracking required for the time-bound care management component.
Beyond what patients self-report, Actuvi integrates with Apple Health, Google Fit, and other wearables like Whoop to pull in objective activity data. This gives you clinical context that helps you understand whether subjective reports align with objective behavior.
You don't force RTM into your workflow, Actuvi matches your care pathways
The platform fits the way you already deliver care. RTM captures patient-reported data like pain levels, medication compliance, depression and anxiety scores, functional status, and therapy adherence. Actuvi delivers this data in a way that's actionable for your clinical decision-making. It's a one-size-fits-all platform that adapts to your specific patient populations and treatment protocols.
The Gap Between What Patients Need and What Practices Can Deliver
Practices don't have a way for patients to report things like ongoing symptoms, medication side effects, or treatment progress between appointments. Patients don't have a reliable channel to communicate concerns before they escalate into complications or ER visits.
Actuvi structures this gap in care. The platform allows practices to capture patient-reported data in a way that's reimbursable under CMS guidelines, documented for compliance, scalable across your patient panel, and less administratively intensive than unstructured communication.
What Prevents Adoption
The technology barrier that stops providers from exploring RTM is real when the platform creates administrative burden. It's not real when the platform automates patient compliance, creates threshold alerts, documents every patient interaction, and generates billing reports.
Actuvi makes adopting RTM seamless and easy.
Actuvi launches your custom RTM program within three weeks with zero IT burden. Schedule a 15-minute demo to see how we would do it for your practice and patient population.
