Electronic Patient-Reported Outcomes (ePROs)

What are electronic patient-reported outcomes (ePROs)?

Unlike a traditional clinical assessment recorded by a doctor or nurse, a patient-reported outcome (PRO) comes directly from the patient, without clinical interpretation. An ePRO moves that collection off paper forms and diaries and onto digital interfaces like smartphones, tablets, web portals, and SMS. Actuvi tracks and charts these reported outcomes and creates alerts for patients who need the care team’s attention.

Key advantages over paper PROs

Traditional paper PRO	ePRO
Prone to “parking lot syndrome” (filling out weeks of entries right before a visit).	Exact time and date stamped entries ensure real-time reporting.
Missing or illegible answers are common.	Built-in validation rules and mandatory fields prevent skipped questions.
Data is reviewed days or weeks later during visits.	Severe symptoms can trigger automated alerts for immediate clinical intervention.
Requires carrying paper booklets or mailing forms.	Completed via the Actuvi platform from anywhere.

The Actuvi ePRO platform

Outcome measurements

A library of standardized outcome measurements to choose from, plus we build custom ones with the exact questions clinics need.

Reach every patient

Patient assessments are automatically translated into their language. AI agents deliver assessments by text message for non-compliant patients.

Captured and charted automatically

Actuvi scores each assessment and charts the data over time so care teams can see how patients are trending.

A single dashboard for the care team

Each patient’s charted outcomes and alerts, direct messaging with patients and team members, escalation pathways, integration with leading EHRs, and more.

With Actuvi, ePROs, patient snapshots, and health events live in one platform.
Care teams get the complete picture of each patient.

ePROs Patient snapshots Health events

Deliver proactive care with ePROs

Catching adverse events early via ePROs cuts emergency department (ED) visits and hospitalizations by up to 20–30% and directly improves median overall survival. Patients receiving structured touchpoints via ePROs feel safer and report significantly higher satisfaction, lowering clinic dropout rates.

ePROs can be used across multiple programs

Remote Therapeutic Monitoring (RTM)Bill RTM codes through Actuvi and generate recurring revenue for remote monitoring and clinical management time.RTM PREMs and PROMsStandardized experience and outcome measures for reporting and benchmarking.PROMs and PREMs Value-based careIn risk-sharing models like ACOs and the Enhancing Oncology Model, performance is measured on acute care use. ePROs help cut ED visits and unplanned admissions.Value-based care Clinical trialseCOA for trials: capture ePREMs and ePROMs directly from participants, with e-consent and faster, cleaner data collection.Clinical trials Remote Patient Monitoring (RPM)Run RPM alongside ePROs on one platform when the care team also needs physiological data, like heart rate or blood pressure.RPM Advanced Primary Care Management (APCM)ePRO signals trigger the right follow-up for patients with complex needs.APCM

Why Actuvi for ePROs

Award-winning and top ranked

The #1 ranked platform in remote monitoring and digital care.

The safest digital care platform

Built-in guardrails against fraud, overbilling, and overcounted time so programs stay compliant.

Works across specialties

One platform for oncology, rheumatology, musculoskeletal, behavioral health, respiratory, women’s health, and more.

Actuvi launches your bespoke programs

Actuvi builds and launches everything clinics need to collect patient outcomes data electronically.

Reaches every patient

Actuvi uses a multi-channel approach to ensure that patient outcomes are always collected, whatever their demographic.

FDA-listed and HIPAA compliant

Actuvi’s platform is listed with the FDA, and we are HIPAA compliant.

Frequently asked questions

What is an ePRO?

Unlike a traditional clinical assessment recorded by a doctor or nurse, a patient-reported outcome (PRO) comes directly from the patient, without clinical interpretation. An ePRO moves that collection off paper forms and diaries and onto digital interfaces like smartphones, tablets, web portals, and SMS.

Why use ePROs instead of paper forms?

With ePROs, patients report from anywhere, and the care team sees the outcomes immediately, without depending on patient recollection at the next visit.

Which specialties can use ePROs?

Any. Care teams across specialties use ePROs to triage symptoms, intervene faster, and cut unnecessary emergency room visits. With Actuvi, any specialty can deliver ePROs to its patients.

See what your patient volume looks like in revenue.

Everything you need for digital care