Why Actuvi is The Right Choice For Your RTM Program

What Matters When Choosing An RTM Platform

Before choosing a Remote Therapeutic Monitoring partner, make sure they can answer "yes" to these four questions:

Does it fit your care pathways? The care delivered inside the clinic must continue outside of it. Assessments, clinical thresholds, and workflows should map to how your practice already operates.
Does it actively drive compliance? A program only works if patients actually use it, and relying on an app alone isn't enough. When patients stop engaging, data transmission stops accumulating, billing thresholds go unmet, and the revenue disappears. The platform needs a multi-channel approach that reaches patients where they are.
Does it capture every dollar? RTM should drive revenue, not administrative overhead. You need automated time tracking and accurate billing reports. Most importantly, the financial model should never charge for patients who are not monitoring.
Do they build and support the program? Running a successful, profitable program needs a true partner. Your RTM partner should build the program, train the staff, help with patient onboarding, and should have guardrails that prevent fraud.

Actuvi Keeps Up With CMS. Your Billing Team Does Not Have to.

Actuvi tracks all billable staff time and data transmission days automatically and generates billing reports with designated CPT codes. The care team does not manually log hours or chase documentation at the end of the month.

Where Actuvi goes further is that every CMS update to the RTM code set is reflected in the platform automatically. The 2026 updates added codes for billing with as few as 2 days of data transmission and a new code for 10 to 19 minutes of treatment management time. Clinics running on Actuvi captured those codes from day one, without reconfiguring anything. When CMS changes the rules again, Actuvi updates. The clinic just bills.

Actuvi Keeps Patients in the Program. Other Platforms Try to.

Patient compliance is one of the hardest problems to solve in a remote monitoring program. When engagement drops, data transmission stops accumulating, billing thresholds are not met, and the revenue disappears.

Actuvi solves patient compliance with an omnichannel approach. Gamification and streaks psychologically motivate patients to complete daily monitoring. When a monitoring is missed, smart push notifications follow up automatically. For patients who are still not responding, Actuvi's AI Agents reach out via text messaging, deliver the assessment directly in the text conversation, and log the patient-reported data directly on the staff dashboard without patients ever needing to open the app. The result is more than four times the compliance of platforms that rely only on the app.

Actuvi's Guardian Access feature extends this further to patients that other RTM platforms simply cannot enroll. A parent or caregiver can log into the patient's profile from their own device and submit data on their behalf. A 7-year-old recovering from a musculoskeletal injury is monitored through their parent. An 80-year-old managing a respiratory condition is monitored through their caregiver.

Actuvi is Built for True Continuity of Care

Event-on-Chart: Clinical events appear directly on patient timelines. Medication changes, system alerts, and other specific events are plotted alongside patient measurement trends. Care teams can see at a glance how clinical events align with changes in patient-reported data.
The Complete Patient Picture: Patient assessments, data from health apps and wearables like Apple Health, Google Fit, and Whoop, and readings from connected medical devices all come together in one place on Actuvi. Providers get the complete picture of a patient's health between visits, and nothing gets missed.
Offline Mode: Patient responses are saved locally on the device and synced automatically when connectivity returns. Patients in rural or low-connectivity areas stay on their care plan without interruption, and no data is lost.
Population Messaging: The care team can send announcements to all enrolled patients or specific patient groups at once, immediately or on a schedule. Useful for care plan updates, re-engagement campaigns, or appointment reminders across the full patient population.
Rich Media in Assessments: Assessments support images, GIFs, audio, and video. Care teams can easily create engaging, informative assessments for patients.

Actuvi Has Built-In Guardrails

Actuvi has built-in guardrails that prevent fraud, overbilling, and overcalculation of monitoring time, ensuring compliance for your health org at every step. If you are ever audited, your practice has complete documentation ready to go.

RTM is a preventative health program, not an emergency monitoring service. Before patients can access Actuvi, they read and sign an e-consent form that establishes the program's scope and confirms it is not for emergencies.

Actuvi is HIPAA compliant, and Actuvi's mobile app meets FDA regulations for Software as a Medical Device (SaMD), and our platform is listed with the FDA.

With Actuvi, You Never Have to Figure It Out Alone

Most health orgs setting up RTM for the first time have blind spots, Actuvi's team has seen all of them, and every one of them gets resolved before we launch the program.

Actuvi is a white-glove platform. Every health org that launches RTM with Actuvi gets a fully operational program, built around their clinical workflows, their staff, and their patient population. We launch RTM programs for health organizations of all sizes and across all specialties.

How Actuvi Builds and Launches Your RTM Program:

Actuvi builds your custom monitoring program and organization setup. Assessments, clinical thresholds, and workflows are configured according to your care pathways.
Actuvi trains your admin, clinical, and billing staff. Your team knows Actuvi and is ready to enroll patients from day one.
Actuvi sends download instructions and links directly to patients. Once they download the app and log in, they sign their e-consent and are taken through a built-in guided Training Mode before their first monitoring. Patients who cannot use the app are enrolled through Guardians.
Actuvi provides ongoing support and weekly program reports. Program performance is monitored continuously, so the RTM program keeps improving.

Our client's success is our success, quite literally. Because Actuvi only charges for patients who meet the requirements to be billed, a program that underperforms costs Actuvi too. That is why every program Actuvi launches is built to perform from day one.

Happier Patients. Maximum Revenue.

A successful RTM program on Actuvi delivers true continuity of care. Patients are happiest when their treatment doesn't just pause between visits. With Actuvi, they know their health is being closely monitored, making them confident in your care and giving them peace of mind.

When a clinical threshold is crossed, Actuvi gives the care team the ability to intervene before a situation escalates, allowing them to adjust the treatment plan, change medication frequency, or call the patient in before the next scheduled appointment.

With Actuvi, your patients know that their monitoring plays a significant part in care delivery, and they stay highly engaged with the RTM program. They remain in the program longer, report significantly better clinical outcomes, and become true champions for your clinic.

Actuvi's omnichannel approach to increase patient compliance with the RTM program drives your revenue, ensuring that your clinic reliably hits its billing thresholds every month.

What Clients Say

"Integrating Actuvi's RTM platform into our pain management practice has transformed how we care for patients. It enables us to track symptoms and treatment responses in real time, leading to more timely adjustments and significantly improved patient outcomes. Our patients feel more supported, and our team has the information to deliver more precise, data-driven, personalized care."

— Director of Medical Services